public void SetTriageUrgent(int calls,TimeSpan timeBehind) {
this.labelTriageRedCalls.Text=calls.ToString();
if(timeBehind==TimeSpan.Zero) { //format the string special for this case
this.labelTriageRedTimeSpan.Text="00:00";
}
else {
this.labelTriageRedTimeSpan.Text=timeBehind.ToStringmmss();
}
if(calls>1) { //we are behind
labelTriageRedCalls.SetAlertColors();
}
else { //we are ok
labelTriageRedCalls.SetNormalColors();
}
if(timeBehind>TimeSpan.FromMinutes(1)) { //we are behind
labelTriageRedTimeSpan.SetAlertColors();
}
else { //we are ok
labelTriageRedTimeSpan.SetNormalColors();
}
}
public void SetVoicemailRed(int calls,TimeSpan timeBehind) {
this.labelVoicemailCalls.Text=calls.ToString();
if(timeBehind==TimeSpan.Zero) { //format the string special for this case
this.labelVoicemailTimeSpan.Text="00:00";
}
else {
this.labelVoicemailTimeSpan.Text=timeBehind.ToStringmmss();
}
if(calls>5) { //we are behind
labelVoicemailCalls.SetAlertColors();
}
else { //we are ok
labelVoicemailCalls.SetNormalColors();
}
if(timeBehind>TimeSpan.FromMinutes(5)) { //we are behind
labelVoicemailTimeSpan.SetAlertColors();
}
else { //we are ok
labelVoicemailTimeSpan.SetNormalColors();
}
}
public void SetVoicemailRed(int calls,TimeSpan timeBehind) {
this.labelVoicemailCalls.Text=calls.ToString();
if(timeBehind==TimeSpan.Zero) { //format the string special for this case
this.labelVoicemailTimeSpan.Text="00:00";
}
else {
this.labelVoicemailTimeSpan.Text=timeBehind.ToStringmmss();
}
if(calls>5) { //we are behind
labelVoicemailCalls.InnerColor=Color.Red;
labelVoicemailCalls.ForeColor=Color.White;
}
else { //we are ok
labelVoicemailCalls.InnerColor=Color.White;
labelVoicemailCalls.ForeColor=Color.Black;
}
if(timeBehind>TimeSpan.FromMinutes(5)) { //we are behind
labelVoicemailTimeSpan.InnerColor=Color.Red;
labelVoicemailTimeSpan.ForeColor=Color.White;
}
else { //we are ok
labelVoicemailTimeSpan.InnerColor=Color.White;
labelVoicemailTimeSpan.ForeColor=Color.Black;
}
}
