private async Task Process(FacebookProcessResult result, FbMessage fbMessage, SocialAccount socialAccount, FbHookChange change)
{
SocialUser sender = await GetOrCreateFacebookUser(socialAccount.Token, fbMessage.SenderId);
SocialUser receiver = await GetOrCreateFacebookUser(socialAccount.Token, fbMessage.ReceiverId);
var existingConversation = GetUnClosedConversation(change.Value.ThreadId);
if (existingConversation != null)
{
Message message = FacebookConverter.ConvertMessage(fbMessage, sender, receiver);
message.ConversationId = existingConversation.Id;
bool isNewMessage = fbMessage.SendTime > existingConversation.LastMessageSentTime;
if (isNewMessage)
{
existingConversation.IfRead = false;
existingConversation.Status = sender.Id != socialAccount.SocialUser.Id ? ConversationStatus.PendingInternal : ConversationStatus.PendingExternal;
existingConversation.LastMessageSenderId = message.SenderId;
existingConversation.LastMessageSentTime = message.SendTime;
}
existingConversation.Messages.Add(message);
await UpdateConversation(existingConversation);
await CurrentUnitOfWork.SaveChangesAsync();
result.WithNewMessage(message);
}
else
{
if (sender.Id == socialAccount.Id)
{
return;
}
Message message = FacebookConverter.ConvertMessage(fbMessage, sender, receiver);
var conversation = new Conversation
{
OriginalId = change.Value.ThreadId,
Source = ConversationSource.FacebookMessage,
Priority = ConversationPriority.Normal,
Status = ConversationStatus.New,
Subject = GetSubject(message.Content),
LastMessageSenderId = message.SenderId,
LastMessageSentTime = message.SendTime
};
conversation.Messages.Add(message);
await AddConversation(socialAccount, conversation);
await CurrentUnitOfWork.SaveChangesAsync();
result.WithNewConversation(conversation);
}
}
private async Task AddConversations(List <FbConversation> fbConversations)
{
if (!fbConversations.Any())
{
return;
}
using (var uow = UnitOfWorkManager.Begin(TransactionScopeOption.RequiresNew))
{
using (CurrentUnitOfWork.SetSiteId(_account.SiteId))
{
List <SocialUser> senders = new List <SocialUser>();
List <SocialUser> receivers = new List <SocialUser>();
foreach (var fbconversation in fbConversations)
{
var existingConversation = _conversationService.GetUnClosedConversation(fbconversation.Id);
if (existingConversation != null)
{
fbconversation.Messages.data = fbconversation.Messages.data.OrderBy(t => t.SendTime).ToList();
foreach (var fbMessage in fbconversation.Messages.data)
{
if (fbMessage.SendTime < existingConversation.LastMessageSentTime)
{
continue;
}
var sender = await _socialUserService.GetOrCreateFacebookUser(_account.Token, fbMessage.SenderId);
var receiver = await _socialUserService.GetOrCreateFacebookUser(_account.Token, fbMessage.ReceiverId);
Message message = _fbConverter.ConvertMessage(fbMessage, sender, receiver);
message.ConversationId = existingConversation.Id;
existingConversation.IfRead = false;
existingConversation.Status = sender.Id != _account.SocialUser.Id ? ConversationStatus.PendingInternal : ConversationStatus.PendingExternal;
existingConversation.Subject = GetSubject(message.Content);
existingConversation.LastMessageSenderId = message.SenderId;
existingConversation.LastMessageSentTime = message.SendTime;
existingConversation.Messages.Add(message);
_conversationService.Update(existingConversation);
await CurrentUnitOfWork.SaveChangesAsync();
}
}
else
{
Conversation conversation = new Conversation();
conversation.OriginalId = fbconversation.Id;
conversation.Source = ConversationSource.FacebookMessage;
conversation.Priority = ConversationPriority.Normal;
conversation.Status = ConversationStatus.New;
fbconversation.Messages.data = fbconversation.Messages.data.OrderBy(t => t.SendTime).ToList();
if (fbconversation.Messages.data.All(t => t.SenderId == _account.SocialUser.OriginalId))
{
continue;
}
foreach (var fbMessage in fbconversation.Messages.data)
{
var sender = await _socialUserService.GetOrCreateFacebookUser(_account.Token, fbMessage.SenderId);
var receiver = await _socialUserService.GetOrCreateFacebookUser(_account.Token, fbMessage.ReceiverId);
Message message = _fbConverter.ConvertMessage(fbMessage, sender, receiver);
conversation.Subject = GetSubject(message.Content);
conversation.LastMessageSenderId = message.SenderId;
conversation.LastMessageSentTime = message.SendTime;
conversation.Messages.Add(message);
if (_account.ConversationAgentId.HasValue && _account.ConversationPriority.HasValue)
{
conversation.AgentId = _account.ConversationAgentId.Value;
conversation.Priority = _account.ConversationPriority.Value;
}
if (_account.ConversationDepartmentId.HasValue && _account.ConversationPriority.HasValue)
{
conversation.DepartmentId = _account.ConversationDepartmentId.Value;
conversation.Priority = _account.ConversationPriority.Value;
}
}
_conversationService.Insert(conversation);
await CurrentUnitOfWork.SaveChangesAsync();
}
}
uow.Complete();
}
}
}