public ActionResult ResolveActiveRequest()
        {
            string requestId = Request["RequestId"].ToString();
            string resolveDate = Request["ResolveDate"].ToString();
            string resolvedBy = Request["ResolveBy"].ToString();
            string actionTaken = Request["ActionTaken"].ToString();

            TelephoneRequest aRequest = new TelephoneRequest();
            string message = aRequest.ResolveRequest(requestId, resolveDate, resolvedBy,actionTaken);

            return View("PendingRequest");
        }