public GeneralResponse AddSeupportDeliverService(AddSupportDeliverServiceRequest request, Guid CreateEmployeeID)
{
GeneralResponse response = new GeneralResponse();
try
{
SupportDeliverService supportDeliverService = new SupportDeliverService();
supportDeliverService.ID = Guid.NewGuid();
supportDeliverService.DeliverDate = request.DeliverDate;
supportDeliverService.TimeInput = request.TimeInput;
supportDeliverService.TimeOutput = request.TimeOutput;
supportDeliverService.AmountRecived = request.AmountRecived;
supportDeliverService.Comment = request.Comment;
supportDeliverService.CreateDate = PersianDateTime.Now;
supportDeliverService.CreateEmployee = _employeeRepository.FindBy(CreateEmployeeID);
supportDeliverService.RowVersion = 1;
supportDeliverService.Support = _supportRepository.FindBy(request.SupportID);
#region چک کردن عدم وجود مورد ثبت شده
if (supportDeliverService.Support.SupportDeliverService.Count() > 0)
{
response.ErrorMessages.Add("برای هر پشتیبانی بیش از یک تحویل سرویس نمیتوانید ثبت کنید");
return(response);
}
#endregion
SupportStatusRelation supportStatusRelation = _supportStatusRelationRepository.FindBy(request.SupportStatusID);
supportDeliverService.Support.SupportStatus = _supportStatusRepository.FindBy(supportStatusRelation.RelatedSupportStatus.ID);
supportDeliverService.Support.Customer.SupportStatus = supportDeliverService.Support.SupportStatus;
if (supportDeliverService.Support.SupportStatus.IsLastSupportState)
{
supportDeliverService.Support.Closed = true;
}
_supportDeliverServiceRepository.Add(supportDeliverService);
#region Send SMS
if (supportDeliverService.Support.SupportStatus.SendSmsOnEnter)
{
// Threading
SmsData smsData = new SmsData()
{
body = supportDeliverService.Support.SupportStatus.SmsText, phoneNumber = supportDeliverService.Support.Customer.Mobile1
};
Thread oThread = new Thread(SendSmsVoid);
oThread.Start(smsData);
}
#endregion
_uow.Commit();
}
catch (Exception ex)
{
response.ErrorMessages.Add(ex.Message);
if (ex.InnerException != null)
{
response.ErrorMessages.Add(ex.InnerException.Message);
}
}
return(response);
}
public GeneralResponse AddSupportQc(AddSupportQcRequest request, Guid CreateEmployeeID)
{
GeneralResponse response = new GeneralResponse();
try
{
SupportQc supportQc = new SupportQc();
supportQc.ID = Guid.NewGuid();
supportQc.CreateDate = PersianDateTime.Now;
supportQc.CreateEmployee = _employeeRepository.FindBy(CreateEmployeeID);
supportQc.Comment = request.Comment;
supportQc.ExpertBehavior = (SupportQc.State)request.ExpertBehavior;
supportQc.ExpertCover = (SupportQc.State)request.ExpertCover;
supportQc.InputTime = request.InputTime;
if (string.IsNullOrEmpty(request.Comment))
{
response.ErrorMessages.Add("افزودن توضیحات به فرم الزامیست.");
return(response);
}
supportQc.OutputTime = request.OutputTime;
supportQc.RecivedCost = request.RecivedCost;
supportQc.SaleAndService = (SupportQc.State)request.SaleAndService;
supportQc.SendNotificationToCustomer = request.SendNotificationToCustomer;
supportQc.SendNotificationToMaster = request.SendNotificationToMaster;
supportQc.RowVersion = 1;
supportQc.Support = _supportRepository.FindBy(request.SupportID);
#region چک کردن عدم وجود مورد ثبت شده
if (supportQc.Support.SupportQc.Count() > 0)
{
response.ErrorMessages.Add("برای هر پشتیبانی بیش از یک فرم QC نمیتوانید ثبت کنید");
return(response);
}
#endregion
SupportStatusRelation supportStatusRelation = _supportStatusRelationRepository.FindBy(request.SupportStatusID);
supportQc.Support.SupportStatus = _supportStatusRepository.FindBy(supportStatusRelation.RelatedSupportStatus.ID);
supportQc.Support.Customer.SupportStatus = supportQc.Support.SupportStatus;
if (supportQc.Support.SupportStatus.IsLastSupportState)
{
supportQc.Support.Closed = true;
}
_supportQcRepository.Add(supportQc);
_uow.Commit();
#region Send SMS
if (supportQc.Support.SupportStatus.SendSmsOnEnter)
{
// Threading
SmsData smsData = new SmsData()
{
body = supportQc.Support.SupportStatus.SmsText, phoneNumber = supportQc.Support.Customer.Mobile1
};
Thread oThread = new Thread(SendSmsVoid);
oThread.Start(smsData);
}
#endregion
}
catch (Exception ex)
{
response.ErrorMessages.Add(ex.Message);
if (ex.InnerException != null)
{
response.ErrorMessages.Add(ex.InnerException.Message);
}
}
return(response);
}
public GeneralResponse PrepareToAddCustomerLevel(AddCustomerLevelRequest request)
{
GeneralResponse response = new GeneralResponse();
try
{
CustomerLevel customerLevel = new CustomerLevel();
customerLevel.ID = Guid.NewGuid();
customerLevel.CreateDate = PersianDateTime.Now;
customerLevel.CreateEmployee = _employeeRepository.FindBy(request.CreateEmployeeID);
customerLevel.Customer = this._customerRepository.FindBy(request.CustomerID);
customerLevel.Level = this._levelRepository.FindBy(request.NewLevelID);
customerLevel.Note = request.Note;
customerLevel.RowVersion = 1;
#region Validation
if (customerLevel.GetBrokenRules().Count() > 0)
{
foreach (BusinessRule businessRule in customerLevel.GetBrokenRules())
{
response.ErrorMessages.Add(businessRule.Rule);
}
return(response);
}
#endregion
#region Check Conditions
if (customerLevel.Customer.Center == null)
{
response.ErrorMessages.Add("هیچ گونه مرکز مخابراتی برای مشتری مورد نظر تعریف نشده است. لطفاً با مراجعه به تنظیمات، مرکز مخابراتی مربوط به پیش شماره مشتری را تعریف کنید.");
return(response);
}
CheckConditionResponse cres = CheckLevelCondition(customerLevel.Level, customerLevel.Customer);
if (!cres.CanEnter)
{
foreach (string error in cres.ErrorMessages)
{
response.ErrorMessages.Add(error);
}
return(response);
}
#endregion
#region Change Customer Query Count
#endregion
#region CreateSupport
if (customerLevel.Level.CreateSupportOnEnter)
{
Support support = new Support();
support.ID = Guid.NewGuid();
support.CreateDate = PersianDateTime.Now;
support.CreateEmployee = customerLevel.CreateEmployee;
support.SupportTitle = "پشتیبانی ";
support.SupportComment = "پشتیبانی ایجاد شده خودکار توسط سیستم";
support.Customer = customerLevel.Customer;
support.CreateBy = Support.Creator.BySystem;
support.SupportStatus =
_supportStatusRepository.FindAll().Where(x => x.Key == "NoStatus").FirstOrDefault();
_supportRepository.Add(support);
}
#endregion
_customerLevelRepository.Add(customerLevel);
#region Query Customer Count
//اگر مشتری جدید بود فقط به مرحله جدید یک واحد اضافه کن
if (request.NewCustomer == true)
{
Infrastructure.Querying.Query newQuery = new Infrastructure.Querying.Query();
Criterion crt1 = new Criterion("Level.ID", request.NewLevelID, CriteriaOperator.Equal);
newQuery.Add(crt1);
Model.Customers.Query OldQuery = _queryRepository.FindBy(newQuery).FirstOrDefault();
if (OldQuery != null)
{
OldQuery.CustomerCount += 1;
_queryRepository.Save(OldQuery);
}
}
// اگر مشتری قبلی بود از مرحله قبل یکی کم و به مرحله جدید یکی اضافه کنذ
else
{
Infrastructure.Querying.Query oldQuery = new Infrastructure.Querying.Query();
Criterion crt1 = new Criterion("Level.ID", customerLevel.Customer.Level.ID, CriteriaOperator.Equal);
oldQuery.Add(crt1);
Model.Customers.Query OldQuery = _queryRepository.FindBy(oldQuery).FirstOrDefault();
OldQuery.CustomerCount -= 1;
_queryRepository.Save(OldQuery);
Infrastructure.Querying.Query newQuery = new Infrastructure.Querying.Query();
Criterion crt2 = new Criterion("Level.ID", request.NewLevelID, CriteriaOperator.Equal);
newQuery.Add(crt2);
Model.Customers.Query NewQuery = _queryRepository.FindBy(newQuery).FirstOrDefault();
NewQuery.CustomerCount += 1;
_queryRepository.Save(NewQuery);
}
#endregion
#region Change Customer Level In Customer Table
Customer customer = _customerRepository.FindBy(request.CustomerID);
customer.Level = _levelRepository.FindBy(request.NewLevelID);
customer.LevelEntryDate = PersianDateTime.Now;
_customerRepository.Save(customer);
#endregion
_uow.Commit();
#region Sending Email
string displayName = "ماهان نت";
string subject;
//List<string> recipients = new List<string>();
GeneralResponse sendResponse = new GeneralResponse();
// if OnEnterSendEmail is true
if (customerLevel.Level.OnEnterSendEmail)
{
email.ID = Guid.NewGuid();
email.CreateDate = PersianDateTime.Now;
email.CreateEmployee = customerLevel.CreateEmployee;
email.Customer = customerLevel.Customer;
subject = customer.Name;
email.Subject = subject;
email.RowVersion = 1;
#region Validation
if (email.GetBrokenRules().Count() > 0)
{
foreach (BusinessRule businessRule in email.GetBrokenRules())
{
response.ErrorMessages.Add(businessRule.Rule);
}
return(response);
}
#endregion
#region Send Email
// Replacing:
string emailBody = ReplaceTemplate(customerLevel.Level.EmailText, customerLevel.Customer.ConvertToCustomerView());
email.Body = emailBody;
string recipient = email.Customer.Email;
if (recipient == null || recipient == string.Empty)
{
response.ErrorMessages.Add("برای مشتری مورد نظر هیچ ایمیلی در سیستم تعریف نشده است.");
return(response);
}
//=============== Threading:
EmailData emailData = new EmailData()
{
displayName = displayName,
body = emailBody,
subject = subject,
recipient = recipient
};
Thread oThread = new Thread(SendEmailVoid);
oThread.Start(emailData);
#endregion
_emailRepository.Add(email);
}
#endregion
#region Sending Sms
if (customerLevel.Level.OnEnterSendSMS)
{
Sms sms = new Sms();
sms.ID = Guid.NewGuid();
sms.CreateDate = PersianDateTime.Now;
sms.CreateEmployee = customerLevel.CreateEmployee;
//sms.Body = customerLevel.Level.SMSText;
sms.Customer = customerLevel.Customer;
sms.RowVersion = 1;
#region Validation
if (sms.GetBrokenRules().Count() > 0)
{
foreach (BusinessRule businessRule in sms.GetBrokenRules())
{
response.ErrorMessages.Add(businessRule.Rule);
}
return(response);
}
#endregion
string smsBody = ReplaceTemplate(customerLevel.Level.SMSText, customerLevel.Customer.ConvertToCustomerView());
// Threading
SmsData smsData = new SmsData()
{
body = smsBody, phoneNumber = customerLevel.Customer.Mobile1
};
Thread oThread = new Thread(SendSmsVoid);
oThread.Start(smsData);
_smsRepository.Add(sms);
}
#endregion
}
catch (Exception ex)
{
response.ErrorMessages.Add(ex.Message);
}
return(response);
}
public GeneralResponse AddSupportTicketWaiting(AddSupportTicketWaitingRequest request, Guid CreateEmployeeID)
{
GeneralResponse response = new GeneralResponse();
try
{
SupportTicketWaiting supportTicketwaiting = new SupportTicketWaiting();
supportTicketwaiting.ID = Guid.NewGuid();
supportTicketwaiting.CreateDate = PersianDateTime.Now;
supportTicketwaiting.CreateEmployee = _employeeRepository.FindBy(CreateEmployeeID);
supportTicketwaiting.Comment = request.Comment;
supportTicketwaiting.DateOfPersenceDate = request.DateOfPersenceDate;
supportTicketwaiting.InstallExpert = _employeeRepository.FindBy(request.InstallExpertID);
supportTicketwaiting.Selt = request.Selt;
supportTicketwaiting.SendNotificationToCustomer = request.SendNotificationToCustomer;
supportTicketwaiting.Snr = request.Snr;
supportTicketwaiting.SourceWireCheck = request.SourceWireCheck;
supportTicketwaiting.Support = _supportRepository.FindBy(request.SupportID);
supportTicketwaiting.TicketSubject = request.TicketSubject;
supportTicketwaiting.WireColor = request.WireColor;
supportTicketwaiting.RowVersion = 1;
SupportStatusRelation supportStatusRelation = _supportStatusRelationRepository.FindBy(request.SupportStatusID);
supportTicketwaiting.Support.SupportStatus = _supportStatusRepository.FindBy(supportStatusRelation.RelatedSupportStatus.ID);
supportTicketwaiting.Support.Customer.SupportStatus = supportTicketwaiting.Support.SupportStatus;
if (supportTicketwaiting.Support.SupportStatus.IsLastSupportState)
{
supportTicketwaiting.Support.Closed = true;
}
_supportTicketWaitingRepository.Add(supportTicketwaiting);
_uow.Commit();
#region Send SMS
if (supportTicketwaiting.Support.SupportStatus.SendSmsOnEnter)
{
// Threading
SmsData smsData = new SmsData()
{
body = supportTicketwaiting.Support.SupportStatus.SmsText, phoneNumber = supportTicketwaiting.Support.Customer.Mobile1
};
Thread oThread = new Thread(SendSmsVoid);
oThread.Start(smsData);
}
#endregion
}
catch (Exception ex)
{
response.ErrorMessages.Add(ex.Message);
if (ex.InnerException != null)
{
response.ErrorMessages.Add(ex.InnerException.Message);
}
}
return(response);
}
