private async Task MenuOption(IDialogContext context, IAwaitable <string> result)
{
var res = await result;
string menu_response = API_AI_Logger.API_Response(res);
await context.PostAsync(menu_response);
context.Call(child: new TicketModel(), resume: childDialogcomplete);
}
private async Task MessageReceivedAsync(IDialogContext context, IAwaitable <object> result)
{
var activity = await result as Activity;
// Calculate something for us to return
//int length = (activity.Text ?? string.Empty).Length;
// Return our reply to the user
//await context.PostAsync($"You sent {activity.Text} which was {length} characters");
string response = API_AI_Logger.API_Response(activity.Text);
string action_response = API_AI_Logger.API_Connection_Action(activity.Text);
await context.PostAsync(response);
if (action_response.Contains("RaiseTicket-next"))
{
//NextCall(context);
PromptDialog.Confirm(
context,
resume: ResponseOption,
prompt: "Do you wish to check that out",
retry: retry_response
);
}
else if (action_response.Contains("RaiseTicket-repeat"))
{
}
else
{
PromptDialog.Text(
context,
resume: MenuOption,
prompt: "I can \n \n 1. Raise an incident ticket. \n \n 2. Check the status of previous raise ticket.",
retry: "Please try agin, as some problem occured");
}
//context.Wait(MessageReceivedAsync);
}
