public static EmailReply GetInstance()
{
if (_replyObject == null)
{
_replyObject = new EmailReply();
}
return(_replyObject);
}
/// <summary>
/// Receives the email events from commands.
/// </summary>
/// <param name="emailData">The email data.</param>
public void ReceiveEmailEventsFromCommands(IXNCustomData emailData)
{
try
{
switch (emailData.EventName)
{
case "ToasterInteractionEmailAccept":
GetEmailData(emailData.InteractionId, emailData);
if (Settings.SFDCListener.EmailActivityIdCollection.Keys.Contains(emailData.InteractionId))
{
if (Settings.SFDCOptions.EmailAttachActivityId)
{
Settings.SFDCListener.SetAttachedData(emailData.InteractionId, Settings.SFDCOptions.EmailAttachActivityIdKeyname, Settings.SFDCListener.EmailActivityIdCollection[emailData.InteractionId], Settings.EmailProxyClientId);
Settings.SFDCListener.EmailActivityIdCollection.Remove(emailData.InteractionId);
}
}
EmailConnected.GetInstance().PopupRecords(emailData, SFDCCallType.InboundEmail);
return;
case "ToasterInteractionEmailDecline":
GetEmailData(emailData.InteractionId, emailData);
EmailRejected.GetInstance().UpdateRecords(emailData, emailData.InteractionType);
return;
case "InteractionMarkDone": //InteractionEmailWorkflow"://mark done
GetEmailData(emailData.InteractionId, emailData);
EmailMarkDone.GetInstance().UpdateRecords(emailData, emailData.InteractionType);
return;
case "InteractionEmailMoveToWorkbin":
GetEmailData(emailData.InteractionId, emailData);
EmailMoveToWorkbin.GetInstance().UpdateRecords(emailData, emailData.InteractionType);
return;
case "InteractionEmailReply":
case "InteractionEmailReplyById":
GetEmailData(emailData.InteractionId, emailData);
EmailReply.GetInstance().PopupRecords(emailData, emailData.InteractionType);
return;
case "InteractionEmailSend":
emailData.InteractionType = SFDCCallType.OutboundEmailSuccess;
GetEmailData(emailData.InteractionId, emailData);
EmailSend.GetInstance().PopupRecords(emailData, SFDCCallType.OutboundEmailSuccess);
return;
case "InteractionEmailDelete":
if (emailData.InteractionId != null)
{
emailData.InteractionType = SFDCCallType.OutboundEmailSuccess;
GetEmailData(emailData.InteractionId, emailData);
EmailDelete.GetInstance().UpdateRecords(emailData, SFDCCallType.OutboundEmailSuccess);
}
return;
case "InteractionEmailDeleteById":
if (emailData.InteractionId != null)
{
emailData.InteractionType = SFDCCallType.OutboundEmailSuccess;
GetEmailData(emailData.InteractionId, emailData);
EmailDelete.GetInstance().UpdateRecords(emailData, SFDCCallType.OutboundEmailSuccess);
}
return;
default:
_logger.Info("Event skip :" + emailData.EventName);
break;
}
}
catch (Exception generalException)
{
_logger.Error("Error Occurred, Exception :" + generalException.ToString());
}
}