Example #1
0
 /// <summary>
 /// 获取当前数据库上下文:简单工厂获取当前DbContext,实现单个请求之间的DbContext单例
 /// </summary>
 /// <returns></returns>
 public static ServiceDeskContext GetCurrentContext()
 {
     ServiceDeskContext _context = CallContext.GetData("TicketsContext") as ServiceDeskContext;
     if (_context == null)
     {
         _context = new ServiceDeskContext();
         CallContext.SetData("TicketsContext", _context);
     }
     return _context;
 }
Example #2
0
        /// <summary>
        /// 创建新的Tickets
        /// </summary>
        /// <param name="viewmodel"></param>
        /// <returns></returns>
        public int Create(TicketCreationModel viewmodel, string Name)
        {
            int returnValue = -1;
            Ticket ticket;
            //ticket.TicketId
            // Ensure we have a valid viewModel to work with
            if (state.IsValid)
            {
                DateTime now = DateTime.Now;
                //string user =this.User.Identity.Name;
                ticket = new Ticket()
                {
                    AffectsCustomer = viewmodel.AffectsCustomer,
                    Category = viewmodel.Category,
                    CreatedBy = Name,
                    CreatedDate = now,
                    CurrentStatus = "Active",
                    CurrentStatusDate = now,
                    CurrentStatusSetBy = Name,
                    Details = viewmodel.Details,
                    IsHtml = false,
                    LastUpdateBy = Name,
                    LastUpdateDate = now,
                    Priority = viewmodel.Priority,
                    PublishedToKb = false,
                    TagList = viewmodel.TagList,
                    Title = viewmodel.Title,
                    Type = viewmodel.Type,
                    Owner = viewmodel.OtherOwner ? viewmodel.Owner : Name
                };
                DbTickets.Tickets.Add(ticket);
                ServiceDeskContext context = new ServiceDeskContext();

                DbTickets.SaveChanges();
                returnValue = ticket.TicketId;
                //return View(viewModel);
            }
            return returnValue;
        }