public static IncidentInfo CreateMapping(int EMailMessageId)
{
// Load Message Info
EMailMessageInfo mi = EMailMessageInfo.Load(EMailMessageId);
// Load Emal Box
EMailRouterPop3Box emailBox = EMailRouterPop3Box.Load(mi.EMailRouterPop3BoxId);
// Load Mapping Handler By EMail Box
IEMailIncidentMapping mappingHandler = EMailIncidentMappingHandler.LoadHandler(emailBox.Settings.SelectedHandlerId);
// Mapping
return(mappingHandler.Create(emailBox, EMailMessage.GetPop3Message(EMailMessageId)));
}
/// <summary>
/// Creates the new incident.
/// </summary>
/// <param name="EMailMessageId">The E mail message id.</param>
/// <param name="emailBox">The email box.</param>
/// <param name="msg">The MSG.</param>
/// <returns></returns>
public static int CreateNewIncident(int EMailMessageId, EMailRouterPop3Box emailBox, Pop3Message msg)
{
IEMailIncidentMapping mappingHandler = EMailIncidentMappingHandler.LoadHandler(emailBox.Settings.SelectedHandlerId);
// Step. Mapping
IncidentInfo incidentInfo = mappingHandler.Create(emailBox, msg);
// Set Creator
UserLight prevUser = LogOnCreator(incidentInfo.CreatorId, msg);
incidentInfo.CreatorId = Security.CurrentUser.UserID;
// Step. Evaluate IncidentBox
IncidentBox incidentBox = null;
if (incidentInfo.IncidentBoxId != -1)
{
incidentBox = IncidentBox.Load(incidentInfo.IncidentBoxId);
}
else
{
incidentBox = IncidentBoxRule.Evaluate(incidentInfo);
}
// Step. Create Incident
int IncidentId = Incident.CreateFromEmail(incidentInfo.Title,
incidentInfo.Description,
incidentInfo.ProjectId,
incidentInfo.TypeId,
incidentInfo.PriorityId,
incidentInfo.SeverityId,
incidentBox.Document.GeneralBlock.TaskTime,
incidentBox.Document.GeneralBlock.ExpectedDuration,
incidentBox.Document.GeneralBlock.ExpectedResponseTime,
incidentBox.Document.GeneralBlock.ExpectedAssignTime,
incidentInfo.GeneralCategories,
incidentInfo.IncidentCategories,
incidentBox.IncidentBoxId,
EMailMessageId,
incidentInfo.OrgUid,
incidentInfo.ContactUid);
return(IncidentId);
}
/// <summary>
/// Checks the specified email box.
/// </summary>
/// <param name="emailBox">The email box.</param>
/// <param name="message">The message.</param>
/// <returns></returns>
public static EMailMessageAntiSpamRuleRusult Check(EMailRouterPop3Box emailBox, Pop3Message message)
{
// 2007-01-09: Check Empty From and Sender
if (message.Sender == null && message.From == null || message.To == null)
{
return(EMailMessageAntiSpamRuleRusult.Deny);
}
EMailMessageAntiSpamRule[] antiSpamRules = EMailMessageAntiSpamRule.List();
// Load Rules
//EMailMessageAntiSpamRule[] antiSpamRules = _antiSpamRules;
// Check Rules
foreach (EMailMessageAntiSpamRule rule in antiSpamRules)
{
if (((EMailMessageAntiSpamRuleType)rule.RuleType) != EMailMessageAntiSpamRuleType.Service)
{
string KeyValue = GetStringFromEmailByKey(message, rule.Key);
if (KeyValue != null)
{
switch ((EMailMessageAntiSpamRuleType)rule.RuleType)
{
case EMailMessageAntiSpamRuleType.Contains:
foreach (string ContainsSubStr in rule.Value.Split(';'))
{
string TrimContainsSubStr = ContainsSubStr.Trim();
if (TrimContainsSubStr != string.Empty)
{
if (TrimContainsSubStr.IndexOfAny(new char[] { '*', '?' }) != -1)
{
if (Pattern.Match(KeyValue, TrimContainsSubStr))
{
return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny);
}
}
else
{
if (KeyValue.IndexOf(TrimContainsSubStr) != -1)
{
return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny);
}
}
}
}
break;
case EMailMessageAntiSpamRuleType.IsEqual:
if (string.Compare(KeyValue, rule.Value, true) == 0)
{
return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny);
}
break;
case EMailMessageAntiSpamRuleType.RegexMatch:
Match match = Regex.Match(KeyValue, rule.Value);
if ((match.Success && (match.Index == 0)) && (match.Length == KeyValue.Length))
{
return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny);
}
break;
}
}
}
else
{
string FromEmail = EMailMessage.GetSenderEmail(message);
switch (rule.Key)
{
case BlackListServiceName:
if (BlackListItem.Contains(FromEmail))
{
return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny);
}
break;
case WhiteListServiceName:
if (WhiteListItem.Contains(FromEmail))
{
return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny);
}
break;
case TicketServiceName:
if (message.Subject != null && TicketUidUtil.LoadFromString(message.Subject) != string.Empty)
{
return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny);
}
break;
case IncidentBoxRulesServiceName:
// Step 1. Get Incident Info
IEMailIncidentMapping mappingHandler = EMailIncidentMappingHandler.LoadHandler(emailBox.Settings.SelectedHandlerId);
IncidentInfo incidentInfo = mappingHandler.Create(emailBox, message);
// Step 2. Evaluate IncidentBoxRules
IncidentBox box = IncidentBoxRule.Evaluate(incidentInfo, false);
if (box != null)
{
return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny);
}
break;
}
}
}
return(EMailMessageAntiSpamRuleRusult.Pending);
}
