private void BtnCloseCase_Click(object sender, RoutedEventArgs e)
{
ShowPopup = true;
Button button = sender as Button;
OpenCase mycase = button.DataContext as OpenCase;
CloseCaseNumber = mycase.CaseNumber;
}
//private static object _syncLock = new object();
private async void DisplayCaseBasedOnEmail(string currentUserEmailID, string selectedSenderMailID, string selectedMailSubject)
{
try
{
string CaseBasedOnEmailURL = "";
if (Globals.ThisAddIn.myCredentials != null)
{
CaseBasedOnEmailURL = serverURL + "displayCaseBasedOnEmail.displaycase?rm_email=" + currentUserEmailID + "&email=" + selectedSenderMailID
+ "&subject=" + selectedMailSubject
+ "&access_token=" + Globals.ThisAddIn.myCredentials.AccessToken
+ "&instance_url=" + Globals.ThisAddIn.myCredentials.InstanceURL;
string CaseBasedOnEmailURLResponse = await WebRequestHelper.getResponseAsync(CaseBasedOnEmailURL);
if (CaseBasedOnEmailURLResponse != "" && !CaseBasedOnEmailURLResponse.Contains("null"))
{
var details = JObject.Parse(CaseBasedOnEmailURLResponse);
ClosedCaseCount = "Closed Case: " + details["totalClosedCaseEmail"].ToString();
OpenCaseCount = "Open Case: " + details["totalOpenCaseEmail"].ToString();
var escaletedcasesArray = details["escalated_cases"];
var opencasesArray = details["opencase"];
var autoRepliedCase = details["autoreplied_case"];
var currentCase = details["currentsubject"];
PositivePercentage = details["positive_percentage"].ToString();
NegativePercentage = details["nagative_percentage"].ToString();
NeutralPercentage = details["neutral_percentage"].ToString();
List <OpenCase> tempList = currentCase.ToObject <List <OpenCase> >();
tempList.AddRange(escaletedcasesArray.ToObject <List <OpenCase> >());
tempList.AddRange(opencasesArray.ToObject <List <OpenCase> >());
tempList.AddRange(autoRepliedCase.ToObject <List <OpenCase> >());
//lock (_syncLock)
//{
// EmailBasedCases = escaletedcasesArray.ToObject<List<OpenCase>>();
// EmailBasedCases.AddRange(opencasesArray.ToObject<List<OpenCase>>());
//}
int index = tempList.FindIndex(a => a.CaseSubject == SelectedMailItem.Subject);
if (index >= 0)
{
OpenCase selectedCase = tempList[index];
selectedCase.IsSelectedCase = true;
tempList.RemoveAt(index);
tempList.Insert(0, selectedCase);
}
EmailBasedCases = tempList;
emailListBox.Dispatcher.Invoke((System.Windows.Forms.MethodInvoker) delegate {
emailListBox.Focus();
});
}
}
}
catch (System.Exception ex)
{
MessageBox.Show("Exception Occured in displayCaseBasedOnEmail API." + ex.Message);
}
}
