public bool UpdateTicketSolved(User userItem, Ticket ticketItem)
{
using (var db = new TechnicalSupportEntities())
{
try
{
var SelectedTicket = (from ticket in db.Ticket
where ticket.TicketID == ticketItem.TicketID
select ticket).FirstOrDefault();
SelectedTicket.Solved = true;
SelectedTicket.SolvedBy = userItem.UserName;
if (db.SaveChanges() > 0)
{
return(true);
}
else
{
return(false);
}
}
catch
{
return(false);
}
}
}
public bool InsertNew(Ticket item)
{
using (var db = new TechnicalSupportEntities())
{
item.Solved = false;
item.TimeCreated = DateTime.Now;
db.Ticket.Add(item);
if (db.SaveChanges() > 0)
{
return(true);
}
else
{
return(false);
}
}
}
