public ActionResult createElement(ElementView elementView)
{
ElementView element = null;
if (elementView != null) {
try {
RequestMgr requestMgr = new RequestMgr(ConsoleFactory.getRequestSvc());
element = requestMgr.saveElement(elementView);
TempData["error"] = "New Element created";
TempData["valid"] = true;
if (element.AssignedTo != (IUser)Session["User"])
EmailSvc.Email((string)MainFactory.getConfiguration().get(CONFIG_EMAIL),
element.AssignedTo.EmailAddress,
"",
"New Element #" + element.ID + " - " + element.Summary,
ConsoleFactory.elementEmailSupportBody(element, (IUser)Session["User"]));
return RedirectToAction("Element", "Console", new { id = element.ID });
} catch (Exception e) {
TempData["model"] = elementView;
TempData["error"] = e.Message;
TempData["valid"] = false;
return RedirectToAction("createElement", "Console", new { Id = elementView.Parent.ID });
}
}
return Dashboard(null, null);
}
public ElementView createElement(int parentID)
{
EmployeeMgr employeeMgr = new EmployeeMgr(ConsoleFactory.getEmployeeSvc());
ElementView element = new ElementView(getRequest(parentID));
return element;
}
public Note(COMET.Server.Domain.NOTE note, IUser updatedBy, ElementView parent)
{
//, ElementView parent) {
this.ID = note.NOTE_ID;
this.Date = note.NOTE_DATE;
this.Text = note.NOTE_TEXT;
this.UpdatedBy = updatedBy;
this.Parent = parent;
}
public static string elementEmailSupportBody(ElementView element, IUser requestor)
{
string url = "http://" + MainFactory.getInstance() + "/Console/Dashboard/Element/" + element.ID;
string email = "<html>";
email += "<h3>A new element has been assigned to you.</h3><br /><table>";
email += "<tr style='text-align: left'><th>Requested by: </th><td style='text-align: left'>" + requestor.EnglishName + "</td></tr>";
email += "<tr style='text-align: left'><th>Parent Request Summary: </th><td style='text-align: left'>" + element.Parent.Summary + "</td></tr></table>";
email += "<br><br>You can view the entire summary at <a href='" + url + "'>" + url + "</a>";
email += "<br><br>Or view all your pending details in the <a href='http://" + MainFactory.getInstance() + "/Console" + "'>Dashboard</a>";
email += "</html>";
return email;
}
public void NewElementViewTest()
{
ElementView elementView = new ElementView();
}
/// <summary>
/// Updates a element's property by creating a new element,
/// updating the parent and child pointers
/// repoints the parent's child pointer to this
/// repoints the children's parent pointer to this.
/// </summary>
/// <param name="element"></param>
/// <returns></returns>
public ElementView updateElement(ElementView element, bool autoclose)
{
ElementView oldElement = this.requestList.Data.Where(x => x.ID == element.Parent.ID).FirstOrDefault().ElementList.Where(y => y.ID == element.ID).FirstOrDefault();
if (!autoclose && oldElement.Status.ID == element.Status.ID && this.elementStatusList.Data.Where(x => x.ID == element.Status.ID).FirstOrDefault().Text.Equals("Complete"))
throw new InvalidOperationException("The status is closed. You cannot update an element that is closed.");
element.isNew = false;
element.Status = this.elementStatusList.Data.Where(x => x.ID == element.Status.ID).FirstOrDefault();
string status = element.Status.Text.ToLower();
if (status.Equals("complete") || status.Equals("rejected")) {
if (element.Resolution == null || element.Resolution.Length < 1)
throw new ArgumentException("You are closing this element. Please provide a resolution.");
element.setClosed();
}
element.setLastUpdated();
ElementView e = convertElement(this.svc.updateElement(element));
e.Parent = oldElement.Parent;
Parallel.ForEach(oldElement.Note, note => {
note.Parent = e;
});
e.Note = oldElement.Note;
// change the pointer in the requestList to point to this object
foreach (RequestView rv in this.requestList.Data.ToList())
foreach (ElementView ev in rv.ElementList.ToList())
if (ev.ID == element.ID) {
rv.ElementList.Remove(ev);
rv.ElementList.Add(e);
continue;
}
HttpContext.Current.Application.Lock();
HttpContext.Current.Application["Request"] = this.requestList;
HttpContext.Current.Application.UnLock();
return e;
}
/// <summary>
/// Saves a new element into the requestList Tree. \n
/// Point to parent Request
/// Add element to parent Request ElementList
/// </summary>
/// <param name="element">The new element to add</param>
/// <returns>The updated element with the pointers updated</returns>
public ElementView saveElement(ElementView element)
{
if (element.Summary == null || element.Summary.Length < 1)
throw new ArgumentException("Summary is Required.");
element.Status = this.elementStatusList.Data.Where(x => x.ID == element.Status.ID).FirstOrDefault();
element.Status = this.elementStatusList.Data.Where(x => x.ID == element.Status.ID).FirstOrDefault();
string status = element.Status.Text.ToLower();
element.isNew = false;
if (status.Equals("complete") || status.Equals("rejected")) {
if (element.Resolution == null || element.Resolution.Length < 1)
throw new ArgumentException("You are closing this element. Please provide a resolution.");
element.setClosed();
}
element.setLastUpdated();
ElementView e = convertElement(this.svc.saveElement(element));
RequestView r = getRequest(element.Parent.ID);
e.Parent = r;
r.ElementList.Add(e);
HttpContext.Current.Application.Lock();
HttpContext.Current.Application["Request"] = this.requestList;
HttpContext.Current.Application.UnLock();
return e;
}
private ELEMENT convertElement(ElementView element)
{
return new ELEMENT {
ASSIGNED_TO_ID = element.AssignedTo.EmployeeID,
PARENT_REQUEST_ID = element.Parent.ID,
ELEMENT_STATUS_ID = (byte)element.Status.ID,
ASSIGNED_DATE = element.OpenDate,
CLOSED_DATE = element.ClosedDate,
LAST_UPDATED_DATE = element.LastUpdated,
PERCENT_COMPLETE = (int)element.PercentComplete,
HOURS = element.Hours,
ELEMENT_SUMMARY = element.Summary,
RESOLUTION = element.Resolution
};
}
public ELEMENT updateElement(ElementView element)
{
if (!element.isValid())
throw new Exception("Element is not valid. Please send error.");
ELEMENT updateElement = convertElement(element);
updateElement.ELEMENT_ID = element.ID;
try {
using (ConsoleDataContext db = (ConsoleDataContext)MainFactory.getDb("Console", false)) {
var details = db.ELEMENTs.Where(x => x.ELEMENT_ID == element.ID).FirstOrDefault();
details.ASSIGNED_TO_ID = element.AssignedTo.EmployeeID;
details.ELEMENT_STATUS_ID = (byte)element.Status.ID;
details.PERCENT_COMPLETE = (int)element.PercentComplete;
details.HOURS = element.Hours;
details.RESOLUTION = element.Resolution;
details.CLOSED_DATE = element.ClosedDate;
db.SubmitChanges();
return details;
}
} catch (Exception se) {
throw new Exception(se.Message);
}
}
public ELEMENT saveElement(ElementView element)
{
if (!element.isValid())
throw new Exception("There is an issue with your element.");
ELEMENT details = convertElement(element);
try {
using (ConsoleDataContext db = (ConsoleDataContext)MainFactory.getDb("Console", false)) {
db.ELEMENTs.InsertOnSubmit(details);
db.SubmitChanges();
return details;
}
} catch (Exception se) {
throw new Exception("Unable to save new element due to " + se.Message);
}
}
public ActionResult updateElement(ElementView elementView)
{
ElementView element = null;
if (elementView != null) {
try {
RequestMgr requestMgr = new RequestMgr(ConsoleFactory.getRequestSvc());
element = requestMgr.updateElement(elementView, false);
TempData["error"] = "Update Successful";
TempData["valid"] = true;
return RedirectToAction("Element", "Console", new { id = element.ID });
} catch (Exception e) {
elementView.isNew = false;
TempData["error"] = e.Message;
TempData["valid"] = false;
TempData["model"] = elementView;
return RedirectToAction("Element", "Console", new { id = elementView.ID });
}
}
return Dashboard(null, null);
}
