private static bool IsFormTicketNumberVisible(string flexType, string ticketNum)
{
string pfix;
if (flexType == "Flex1")
{
pfix = "FM1";
}
else
{
pfix = "FM2";
}
bool isTicketNumberVisible = GeneralPage.ExtractTextFromElement(ID.ticketInfo).Contains(ticketNum);
isTicketNumberVisible &= GeneralPage.ExtractTextFromElement(ID.ticketInfo).Contains(pfix);
if (!(isTicketNumberVisible))
{
log.Info(flexType + " form ticket details ticket number was not found.");
}
else
{
log.Info(flexType + " form ticket details ticket number was found.");
}
return(isTicketNumberVisible);
}
private static bool IsPageTitleVisible()
{
bool userCenterPageTitleFound = GeneralPage.ExtractTextFromElement(ID.userCenterTitle).Contains("User Center");
if (!(userCenterPageTitleFound))
{
log.Info("User Center Page title was not found.");
}
else
{
log.Info("User Center Page title was found.");
}
return(userCenterPageTitleFound);
}
//public static void FillInIncidentFields(string module, ModuleData data)
//{
// log.Info("Selecting the requester: " + data.Requester);
// GeneralPage.ClickOnObject(ID.requester);
// GeneralPage.ClickOnObject(ID.GenerateRequesterXPath(data.Requester));
// log.Info("Sending summary text: " + data.Summary);
// GeneralPage.InputTextInTextbox(data.Summary, ID.summary);
// log.Info("Selecting Incident type: " + data.Type);
// GeneralPage.ClickOnObject(ID.incidentTypeArrow);
// SelectIncidentType(data.Type);
// log.Info("Selecting owner: " + data.Owner);
// GeneralPage.ClickOnObject(ID.owner);
// GeneralPage.ClickOnObject(ID.GenerateOwnerXPath(data.Owner));
// log.Info("Selecting assigne: " + data.Assignee);
// GeneralPage.ClickOnObject(ID.assignee);
// GeneralPage.ClickOnObject(ID.GenerateAssigneeXPath(data.Assignee));
// log.Info("Selecting Impact: " + data.Impact);
// GeneralPage.SelectOptionFromDropdown(ID.impactDropdown, data.Impact);
// log.Info("Selecting Urgency: " + data.Urgency);
// GeneralPage.SelectOptionFromDropdown(ID.urgencyDropdown, data.Urgency);
// log.Info("Selecting Priority: " + data.Priority);
// GeneralPage.SelectOptionFromDropdown(ID.priorityDropdown, data.Priority);
// log.Info("Selecting Today as Due Date");
// GeneralPage.ClickOnObject(ID.dueDateButton);
// GeneralPage.ClickOnObject(ID.calendarToday);
// if (data is IncidentData)
// {
// log.Info(((IncidentData)data).Origin);
// log.Info(((IncidentData)data).ImpactedBusinessServices);
// }
//}
public static void VerifyTicketFieldValues(ModuleData data)
{
log.Info("Verifying if values are correct...");
bool valuesMatch = true;
var dictionary = new Dictionary <string, bool>();
dictionary.Add("Requester", (data.Requester == GeneralPage.ExtractValueFromElement(ID.requesterValue)));
dictionary.Add("Summary", (data.Summary == GeneralPage.ExtractValueFromElement(ID.Summary)));
//Verify if type is correct
string[] typeHierarchyListExpected = (data.Type).Split(':');
string[] typeHierarchyListActual = (GeneralPage.ExtractValueFromElement(ID.TicketTypeValue)).Split(':');
bool numTypeLevelsMatch = (typeHierarchyListActual.Count() == typeHierarchyListExpected.Count());
valuesMatch &= numTypeLevelsMatch;
bool typeLevelMatch = true;
if (numTypeLevelsMatch)
{
for (int i = 0; i < typeHierarchyListExpected.Count(); i++)
{
typeLevelMatch &= typeHierarchyListActual[i].Contains(typeHierarchyListExpected[i]);
}
}
else
{
log.Info("Type levels do not match");
}
dictionary.Add("Type", typeLevelMatch);
dictionary.Add("Owner", (data.Owner == GeneralPage.ExtractValueFromElement(ID.ownerValue)));
dictionary.Add("Assignee", (data.Assignee == GeneralPage.ExtractValueFromElement(ID.assigneeValue)));
dictionary.Add("Impact", (data.Impact == GeneralPage.ExtractTextFromElement(ID.impactValue)));
dictionary.Add("Urgency", (data.Urgency == GeneralPage.ExtractTextFromElement(ID.urgencyValue)));
dictionary.Add("Priority", (data.Priority == GeneralPage.ExtractTextFromElement(ID.priorityValue)));
foreach (KeyValuePair <string, bool> entry in dictionary)
{
log.Info(entry.Key + ": " + entry.Value);
valuesMatch &= entry.Value;
}
if (!valuesMatch)
{
log.Error("One or more field values do not match. Check the logs above to see which field is incorrect");
}
Assert.IsTrue(valuesMatch);
}
private static bool IsFormTicketNumberVisible(string ticketNum)
{
bool isTicketNumberVisible = GeneralPage.ExtractTextFromElement(ID.ticketInfo).Contains(ticketNum);
isTicketNumberVisible &= GeneralPage.ExtractTextFromElement(ID.ticketInfo).Contains("IR");
if (!(isTicketNumberVisible))
{
log.Info("Incident form ticket details ticket number was not found.");
}
else
{
log.Info("Incident form ticket details ticket number was found.");
}
return(isTicketNumberVisible);
}
private static bool IsPageTicketNumberVisible(string ticketNum)
{
GeneralPage.SwitchToFrame(ID.kbArticleFrame);
bool isTicketNumberVisible = GeneralPage.ExtractTextFromElement(ID.ticketInfo).Contains(ticketNum);
isTicketNumberVisible &= GeneralPage.ExtractTextFromElement(ID.ticketInfo).Contains("KB");
if (!(isTicketNumberVisible))
{
log.Info("KB ticket details ticket number was not found.");
}
else
{
log.Info("KB ticket details ticket number was found.");
}
return(isTicketNumberVisible);
}
private static bool AreCIFormElementsVisible(string ciNum)
{
bool areElementsVisible = GeneralPage.IsElementVisible(ID.ciField);
areElementsVisible &= GeneralPage.IsElementVisible(ID.configurationTab);
areElementsVisible &= GeneralPage.IsElementVisible(ID.relationshipsTab);
areElementsVisible &= GeneralPage.ExtractTextFromElement(ID.ticketInfo).Contains(ciNum);
if (!(areElementsVisible))
{
log.Error("One or more CI form elements were not found.");
}
else
{
log.Info("All CI form elements were found.");
}
return(areElementsVisible);
}
public static void VerifyTicketFieldValues(string ticketType, ServiceRequestData data)
{
log.Info("Verifying if " + ticketType + " values are correct...");
bool valuesMatch = true;
var dictionary = new Dictionary <string, bool>();
dictionary.Add("Requester", (data.Requester == GeneralPage.ExtractValueFromElement(ID.requesterValue)));
dictionary.Add("Summary", (data.Summary == GeneralPage.ExtractValueFromElement(ID.Summary)));
//string[] typeHierarchyListExpected = (data.Type).Split(':');
//string[] typeHierarchyListActual = (GeneralPage.ExtractValueFromElement(ID.TicketTypeValue)).Split(':');
//bool numTypeLevelsMatch = (typeHierarchyListActual.Count() == typeHierarchyListExpected.Count());
//valuesMatch &= numTypeLevelsMatch;
//bool typeLevelMatch = true;
//if (numTypeLevelsMatch)
//{
// for (int i = 0; i < typeHierarchyListExpected.Count(); i++)
// {
// typeLevelMatch &= typeHierarchyListActual[i].Contains(typeHierarchyListExpected[i]);
// }
//}
//else
// log.Info("Type levels do not match");
//dictionary.Add("Type", typeLevelMatch);
if (ticketType == "Move Request")
{
dictionary.Add("Employee Name", (data.EmployeeName == GeneralPage.ExtractValueFromElement(ID.employeeName)));
dictionary.Add("Employee Type", (((ServiceRequestData)data).EmployeeType == GeneralPage.ExtractValueFromElement(ID.employeeType)));
dictionary.Add("Position", (((ServiceRequestData)data).Position == GeneralPage.ExtractValueFromElement(ID.position)));
dictionary.Add("Current Cube or Office", (((ServiceRequestData)data).CurrentCubeOrOffice == GeneralPage.ExtractValueFromElement(ID.currentCubeOffice)));
dictionary.Add("New Cube or Office", (((ServiceRequestData)data).NewCubeOrOffice == GeneralPage.ExtractValueFromElement(ID.newCubeOffice)));
dictionary.Add("Current Phone Ext", (((ServiceRequestData)data).CurrentPhoneExt == GeneralPage.ExtractValueFromElement(ID.currentPhoneExt)));
dictionary.Add("New Phone Ext", (((ServiceRequestData)data).NewPhoneExt == GeneralPage.ExtractValueFromElement(ID.newPhoneExt)));
dictionary.Add("Current Location", VerifyHierarchyField(data, "CurrentLocation"));
dictionary.Add("New Location", VerifyHierarchyField(data, "NewLocation"));
}
else
{
switch (ticketType)
{
case "Access Request":
{
dictionary.Add("System", ((ServiceRequestData)data).System == GeneralPage.ExtractTextFromElement(ID.systemValue));
dictionary.Add("Access Level", ((ServiceRequestData)data).AccessLevel == GeneralPage.ExtractTextFromElement(ID.accessLevelValue));
dictionary.Add("Access Location", ((ServiceRequestData)data).AccessLocation == GeneralPage.ExtractTextFromElement(ID.accessLocationValue));
break;
}
case "General Request":
{
break;
}
case "Hardware Request":
{
dictionary.Add("Hardware Type", ((ServiceRequestData)data).HardwareType == GeneralPage.ExtractTextFromElement(ID.hardwareTypeValue));
dictionary.Add("Operating System", ((ServiceRequestData)data).OperatingSystem == GeneralPage.ExtractTextFromElement(ID.operatingSystemValue));
break;
}
case "Software Request":
{
dictionary.Add("Requested Software", ((ServiceRequestData)data).RequestedSoftware == GeneralPage.ExtractTextFromElement(ID.requestedSoftwareValue));
dictionary.Add("Operating System", ((ServiceRequestData)data).OperatingSystem == GeneralPage.ExtractTextFromElement(ID.operatingSystemValue));
break;
}
case "Training Request":
{
dictionary.Add("Course Name", data.CourseName == GeneralPage.ExtractValueFromElement(ID.coursenameTextbox));
dictionary.Add("Program Type", data.ProgramType == GeneralPage.ExtractTextFromElement(ID.programTypeValue));
dictionary.Add("Training Level", data.TrainingLevel == GeneralPage.ExtractTextFromElement(ID.trainingLevelValue));
dictionary.Add("Course Cost", data.CourseCost == GeneralPage.ExtractValueFromElement(ID.courseCostTextbox));
break;
}
default:
{
log.Info("Unrecognized Service request type. Check the feature file for errors.");
Assert.Fail("Unrecognized Service request type. Check the feature file for errors.");
break;
}
}
dictionary.Add("Impact", (data.Impact == GeneralPage.ExtractTextFromElement(ID.impactValue)));
dictionary.Add("Urgency", (data.Urgency == GeneralPage.ExtractTextFromElement(ID.urgencyValue)));
dictionary.Add("Priority", (data.Priority == GeneralPage.ExtractTextFromElement(ID.priorityValue)));
}
foreach (KeyValuePair <string, bool> entry in dictionary)
{
log.Info(entry.Key + ": " + entry.Value);
valuesMatch &= entry.Value;
}
if (!valuesMatch)
{
log.Error("One or more field values do not match. Check the logs above to see which field is incorrect");
}
Assert.IsTrue(valuesMatch);
}
