public VoipCallHistoryWrapper(VoipCallHistory history)
{
ID = history.ID;
AnsweredBy = history.AnsweredBy;
WaitTime = history.AnswerDate.Subtract(history.QueueDate).Seconds;
HoldTime = 0;
WrapUpTime = history.EndDialDate.Subtract(history.AnswerDate).Seconds;
RecordUrl = history.RecordUrl;
RecordDuration = history.RecordDuration;
Cost = history.Price;
}
public VoipCallHistory SaveCallHistory(string callId, string parentCallId, Guid? answeredBy, string recordUrl, int recordDuration, decimal? price,
ApiDateTime queueDate = null, ApiDateTime answerDate = null, ApiDateTime endDialDate = null)
{
var dao = DaoFactory.GetVoipDao();
var parentCall = dao.GetCall(parentCallId).NotFoundIfNull();
var listItemDao = DaoFactory.GetListItemDao();
var call = dao.GetCallHistoryById(parentCallId, callId);
if (call == null)
{
if (parentCallId != callId)
call = dao.GetCallHistoryById(parentCallId, parentCallId);
if (call == null)
{
call = new VoipCallHistory { ID = callId };
}
else
{
call.ID = callId;
dao.UpdateCallHistoryId(call);
}
}
call.ParentID = parentCallId;
if (answeredBy.HasValue)
{
call.AnsweredBy = answeredBy.Value;
}
call.QueueDate = Update.IfNotEmptyAndNotEquals(call.QueueDate, queueDate);
call.AnswerDate = Update.IfNotEmptyAndNotEquals(call.AnswerDate, answerDate);
if (endDialDate != null)
{
call.EndDialDate = endDialDate;
var note = parentCall.Status == VoipCallStatus.Incoming ? CRMContactResource.HistoryVoipIncomingNote : CRMContactResource.HistoryVoipOutcomingNote;
var category = listItemDao.GetByTitle(ListType.HistoryCategory, CRMCommonResource.HistoryCategory_Call);
if (category == null)
{
category = new ListItem(CRMCommonResource.HistoryCategory_Call, "event_category_call.png");
category.ID = listItemDao.CreateItem(ListType.HistoryCategory, category);
}
AddHistoryTo(null, 0, parentCall.ContactId, string.Format(note, call.EndDialDate.Subtract(call.AnswerDate).Seconds.ToString(CultureInfo.InvariantCulture)), category.ID, (ApiDateTime)(DateTime.UtcNow), null, null);
}
call.RecordUrl = Update.IfNotEmptyAndNotEquals(call.RecordUrl, recordUrl);
if (recordDuration != 0)
{
call.RecordDuration = recordDuration;
}
if (call.Price == 0 && price.HasValue)
{
call.Price = price.Value;
VoipPaymentSettings.Increment((int)(price.Value * 1000));
}
return dao.SaveOrUpdateCallHistory(call);
}
