public virtual WorkflowResource CreateWorkflow(string workspaceSid, IDictionary <string, TaskQueueResource> taskQueues)
{
var voiceQueue = taskQueues[VoiceQueue];
var smsQueue = taskQueues[SmsQueue];
var allQueue = taskQueues[AllQueue];
var voiceFilter = new {
friendlyName = "Voice",
expression = "selected_product==\"ProgrammableVoice\"",
targets = new List <object>()
{
new { queue = voiceQueue.Sid, Priority = "5", Timeout = "30" },
new { queue = allQueue.Sid, Expression = "1==1", Priority = "1", Timeout = "30" }
}
};
var smsFilter = new {
friendlyName = "SMS",
expression = "selected_product==\"ProgrammableSMS\"",
targets = new List <object>()
{
new { queue = smsQueue.Sid, Priority = "5", Timeout = "30" },
new { queue = allQueue.Sid, Expression = "1==1", Priority = "1", Timeout = "30" }
}
};
var workflowConfiguration = new
{
task_routing = new
{
filters = new List <object>()
{
voiceFilter,
smsFilter
},
default_filter = new
{
queue = allQueue.Sid,
expression = "1==1",
priority = "1",
timeout = "30"
}
}
};
// Call REST API
return(WorkflowResource.Create(
workspaceSid,
"Tech Support",
Json.Encode(workflowConfiguration),
new Uri($"{_hostUrl}/callback/assignment"),
new Uri($"{_hostUrl}/callback/assignment"),
15));
}
public void TestCreateResponse()
{
var twilioRestClient = Substitute.For<ITwilioRestClient>();
twilioRestClient.AccountSid.Returns("ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa");
twilioRestClient.Request(Arg.Any<Request>())
.Returns(new Response(
System.Net.HttpStatusCode.Created,
"{\"account_sid\": \"ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa\",\"assignment_callback_url\": \"http://example.com\",\"configuration\": \"task-routing:\\\\n- filter: \\\\n- 1 == 1\\\\ntarget:\\\\n- queue: WQaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa\\\\nset-priority: 0\\\\n\",\"date_created\": \"2014-05-14T10:50:02Z\",\"date_updated\": \"2014-05-14T23:26:06Z\",\"document_content_type\": \"application/json\",\"fallback_assignment_callback_url\": null,\"friendly_name\": \"Default Fifo Workflow\",\"sid\": \"WFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa\",\"task_reservation_timeout\": 120,\"url\": \"https://taskrouter.twilio.com/v1/Workspaces/WSaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Workflows/WFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa\",\"workspace_sid\": \"WSaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa\",\"links\": {\"statistics\": \"https://taskrouter.twilio.com/v1/Workspaces/WSaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Workflows/WFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Statistics\",\"real_time_statistics\": \"https://taskrouter.twilio.com/v1/Workspaces/WSaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Workflows/WFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/RealTimeStatistics\",\"cumulative_statistics\": \"https://taskrouter.twilio.com/v1/Workspaces/WSaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Workflows/WFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/CumulativeStatistics\"}}"
));
var response = WorkflowResource.Create("WSaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa", "FriendlyName", "Configuration", client: twilioRestClient);
Assert.NotNull(response);
}
static void Main(string[] args)
{
// Find your Account Sid and Token at twilio.com/console
const string accountSid = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
const string authToken = "your_auth_token";
TwilioClient.Init(accountSid, authToken);
var workflow = WorkflowResource.Create(
friendlyName: "FriendlyName",
configuration: "Configuration",
pathWorkspaceSid: "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"
);
Console.WriteLine(workflow.Sid);
}
static void Main(string[] args)
{
// Find your Account Sid and Token at twilio.com/console
const string accountSid = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
const string authToken = "your_auth_token";
TwilioClient.Init(accountSid, authToken);
var workflow = WorkflowResource.Create(
assignmentCallbackUrl: new Uri("http://example.com"),
fallbackAssignmentCallbackUrl: new Uri("http://example2.com"),
taskReservationTimeout: 30,
friendlyName: "Sales, Marketing, Support Workflow",
configuration: "{\"task_routing\": {\"filters\": [{\"expression\": \"type=='sales'\", \"targets\": [{\"queue\": \"WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX\"}]}, {\"expression\": \"type=='marketing'\", \"targets\": [{\"queue\": \"WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX\"}]}, {\"expression\": \"type=='support'\", \"targets\": [{\"queue\": \"WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX\"}]}], \"default_filter\": {\"queue\": \"WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX\"}}}",
pathWorkspaceSid: "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"
);
Console.WriteLine(workflow.Sid);
}
public void TestCreateRequest()
{
var twilioRestClient = Substitute.For<ITwilioRestClient>();
var request = new Request(
HttpMethod.Post,
Twilio.Rest.Domain.Taskrouter,
"/v1/Workspaces/WSaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Workflows",
""
);
request.AddPostParam("FriendlyName", Serialize("FriendlyName"));
request.AddPostParam("Configuration", Serialize("Configuration"));
twilioRestClient.Request(request).Throws(new ApiException("Server Error, no content"));
try
{
WorkflowResource.Create("WSaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa", "FriendlyName", "Configuration", client: twilioRestClient);
Assert.Fail("Expected TwilioException to be thrown for 500");
}
catch (ApiException) {}
twilioRestClient.Received().Request(request);
}
static void Main(string[] args)
{
// Find your Account Sid and Auth Token at twilio.com/console
const string accountSid = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
const string authToken = "your_auth_token";
const string workspaceSid = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
const string salesQueue = "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
const string marketingQueue = "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
const string supportQueue = "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
const string everyoneQueue = "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
TwilioClient.Init(accountSid, authToken);
// sales
var salesRule = new {
FriendlyName = "Sales",
Expression = "type == 'sales'",
Targets = new List <object>()
{
new {
Queue = salesQueue
}
}
};
// marketing
var marketingRule = new {
FriendlyName = "Marketing",
Expression = "type == 'marketing'",
Targets = new List <object>()
{
new {
Queue = marketingQueue
}
}
};
// support
var supportRule = new {
FriendlyName = "Support",
Expression = "type == 'support'",
Targets = new List <object>()
{
new {
Queue = supportQueue
}
}
};
var workflowConfiguration = new {
Filters = new List <object>()
{
salesRule,
marketingRule,
supportRule
},
DefaultFilter = new {
Queue = everyoneQueue
}
};
// convert to json
var workflowJSON = JObject.FromObject(workflowConfiguration).ToString();
// call rest api
var workflow = WorkflowResource.Create(workspaceSid,
"Sales, Marketing, Support Workflow", workflowJSON,
new Uri("http://example.com"), new Uri("http://example2.com"), 30);
Console.WriteLine(workflow.FriendlyName);
}
static void Main(string[] args)
{
// Find your Account Sid and Auth Token at twilio.com/console
// To set up environmental variables, see http://twil.io/secure
const string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");
const string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");
const string workspaceSid = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
const string salesQueue = "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
const string marketingQueue = "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
const string supportQueue = "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
const string everyoneQueue = "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
TwilioClient.Init(accountSid, authToken);
// sales
var salesRule = new {
friendlyName = "Sales",
expression = "type == 'sales'",
targets = new List <object>()
{
new {
queue = salesQueue
}
}
};
// marketing
var marketingRule = new {
friendlyName = "Marketing",
expression = "type == 'marketing'",
targets = new List <object>()
{
new {
queue = marketingQueue
}
}
};
// support
var supportRule = new {
friendlyName = "Support",
expression = "type == 'support'",
targets = new List <object>()
{
new {
queue = supportQueue
}
}
};
var workflowConfiguration = new {
filters = new List <object>()
{
salesRule,
marketingRule,
supportRule
},
default_filter = new {
queue = everyoneQueue
}
};
// convert to json
var workflowJSON = JObject.FromObject(workflowConfiguration).ToString();
// call rest api
var workflow = WorkflowResource.Create(workspaceSid,
"Sales, Marketing, Support Workflow", workflowJSON,
new Uri("http://example.com"), new Uri("http://example2.com"), 30);
Console.WriteLine(workflow.FriendlyName);
}
static void Main(string[] args)
{
// Find your Account Sid and Token at twilio.com/console
const string accountSid = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
const string authToken = "your_auth_token";
TwilioClient.Init(accountSid, authToken);
var configuration = JsonConvert.SerializeObject(new Dictionary <string, Object>()
{
{ "task_routing", new Dictionary <string, Object>()
{
{ "filters", new object [] {
new Dictionary <string, Object>()
{
{ "expression", "selected_product=='sales'" },
{ "targets", new object [] {
new Dictionary <string, Object>()
{
{ "queue", sales_taskqueue_sid }
}
} }
},
new Dictionary <string, Object>()
{
{ "expression", "selected_product=='marketing'" },
{ "targets", new object [] {
new Dictionary <string, Object>()
{
{ "queue", marketing_taskqueue_sid }
}
} }
},
new Dictionary <string, Object>()
{
{ "expression", "type=='support'" },
{ "targets", new object [] {
new Dictionary <string, Object>()
{
{ "queue", support_taskqueue_sid }
}
} }
},
new Dictionary <string, Object>()
{
{ "expression", "selected_product ==manager" },
{ "targets", new object [] {
new Dictionary <string, Object>()
{
{ "queue", manager_taskqueue_sid }
}
} }
}
} },
{ "default_filter", new Dictionary <string, Object>()
{
{ "queue", "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" }
} }
} }
}, Formatting.Indented);
var workflow = WorkflowResource.Create(
friendlyName: "Sales, Marketing, Support Workflow",
configuration: configuration,
pathWorkspaceSid: "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"
);
Console.WriteLine(workflow.Sid);
}
static void Main(string[] args)
{
// Find your Account Sid and Token at twilio.com/console
// DANGER! This is insecure. See http://twil.io/secure
const string accountSid = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
const string authToken = "your_auth_token";
TwilioClient.Init(accountSid, authToken);
var configuration = JsonConvert.SerializeObject(new Dictionary <string, Object>()
{
{ "task_routing", new Dictionary <string, Object>()
{
{ "filters", new object [] {
new Dictionary <string, Object>()
{
{ "expression", "type=='sales'" },
{ "targets", new object [] {
new Dictionary <string, Object>()
{
{ "queue", "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" }
}
} }
},
new Dictionary <string, Object>()
{
{ "expression", "type=='marketing'" },
{ "targets", new object [] {
new Dictionary <string, Object>()
{
{ "queue", "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" }
}
} }
},
new Dictionary <string, Object>()
{
{ "expression", "type=='support'" },
{ "targets", new object [] {
new Dictionary <string, Object>()
{
{ "queue", "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" }
}
} }
}
} },
{ "default_filter", new Dictionary <string, Object>()
{
{ "queue", "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" }
} }
} }
}, Formatting.Indented);
var workflow = WorkflowResource.Create(
assignmentCallbackUrl: new Uri("http://example.com"),
fallbackAssignmentCallbackUrl: new Uri("http://example2.com"),
taskReservationTimeout: 30,
friendlyName: "Sales, Marketing, Support Workflow",
configuration: configuration,
pathWorkspaceSid: "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"
);
Console.WriteLine(workflow.Sid);
}
