public void CreateNotification(string description, UrgencyLevel urgencyLevel, bool destroyExisting, bool saveToNotifications = true, List <string> buttonTitles = null, List <Action> buttonActions = null)
{
// Remove older occurances of the same notification
if (destroyExisting)
{
CloseNotification(FindNotificationGO(description));
}
if (saveToNotifications)
{
GameObject notificationGO = CreateNotificationGO(notificationParent.transform, false, description, urgencyLevel, destroyExisting, buttonTitles, buttonActions);
notifications.Add(notificationGO);
}
// Add to event feed if notifications panel not already open
if (!notificationParent.activeInHierarchy && !ObjectiveController.Instance.objectiveUIParent.activeInHierarchy)
{
GameObject eventFeedGO = CreateNotificationGO(eventFeedParent.transform, true, description, urgencyLevel, destroyExisting, buttonTitles, buttonActions);
Canvas.ForceUpdateCanvases();
eventFeedGO.transform.parent.GetComponent <ContentSizeFitter>().enabled = false;
eventFeedGO.transform.parent.GetComponent <ContentSizeFitter>().enabled = true;
eventFeedGO.GetComponent <Notification>().Destroy(5f);
if (saveToNotifications)
{
StartBlinking();
}
}
}
public async Task <TicketsResult> CreateTicket(string description, UrgencyLevel urgency)
{
try
{
var request = CreateRequest(getUserIdResource);
var userId = await client.GetAsync <GetUserIdResponse>(request);
request = CreateRequest(TicketResource);
var body = new CreateTicketRequest()
{
caller_id = userId.result,
short_description = description,
urgency = UrgencyToString[urgency]
};
request.AddJsonBody(body);
var result = await client.PostAsync <SingleTicketResponse>(request);
return(new TicketsResult()
{
Success = true,
Tickets = new Ticket[] { ConvertTicket(result.result) }
});
}
catch (Exception ex)
{
return(new TicketsResult()
{
Success = false,
ErrorMessage = ex.Message
});
}
}
public void Log(UrgencyLevel level, string content, object counterToken = null)
{
string logFileLocation = System.IO.Path.Combine(LogFileFolder, System.DateTime.Now.ToString("MMMM dd, yyyy") + ".txt");
System.IO.File.AppendAllText(logFileLocation, string.Format("[{0}][{1}] {2}\n", SystemHelper.CurrentTimeFileNameFriendly, level, content));
if (counterToken == CounterToken)
{
Count++;
}
else
{
CounterToken = counterToken; Count = 1;
}
}
public ServiceRequest(string requestSubject, string serviceCategory, string requestDetails,
UrgencyLevel urgent, RequestStatus status, int leaseId, int requestorId, int workOrderId, string notes,
DateTime created, DateTime updated)
{
RequestSubject = requestSubject;
ServiceCategory = serviceCategory;
RequestDetails = requestDetails;
Urgent = urgent;
Status = status;
LeaseId = leaseId;
RequestorId = requestorId;
WorkOrderId = workOrderId;
Notes = notes;
Created = created;
Modified = updated;
}
public async Task <TicketsResult> UpdateTicket(string id, string title = null, string description = null, UrgencyLevel urgency = UrgencyLevel.None)
{
var request = CreateRequest($"{TicketResource}/{id}?sysparm_exclude_ref_link=true");
var body = new CreateTicketRequest()
{
short_description = title,
description = description,
urgency = urgency == UrgencyLevel.None ? null : UrgencyToString[urgency]
};
request.JsonSerializer = new JsonNoNull();
request.AddJsonBody(body);
try
{
var result = await client.PatchAsync <SingleTicketResponse>(request);
return(new TicketsResult()
{
Success = true,
Tickets = new Ticket[] { ConvertTicket(result.result) }
});
}
catch (Exception ex)
{
return(new TicketsResult()
{
Success = false,
ErrorMessage = ex.Message
});
}
}
public async Task <TicketsResult> CreateTicket(string title, string description, UrgencyLevel urgency)
{
try
{
var request = CreateRequest(TicketResource);
var body = new CreateTicketRequest()
{
caller_id = userId,
short_description = title,
description = description,
urgency = ServiceNowHelper.UrgencyToString[urgency]
};
request.AddJsonBody(body);
var response = await client.ExecuteTaskAsync(request, CancellationToken.None, Method.POST);
// Return Response
return(response.ProcessCreateUpdateCloseTicketIRestResponse());
}
catch (Exception ex)
{
return(new TicketsResult()
{
Success = false,
ErrorMessage = ex.Message
});
}
}
public async Task <TicketsResult> UpdateTicket(string id, string title = null, string description = null, UrgencyLevel urgency = UrgencyLevel.None)
{
var request = CreateRequest($"{TicketResource}/{id}?sysparm_exclude_ref_link=true");
var body = new CreateTicketRequest()
{
short_description = title,
description = description,
urgency = urgency == UrgencyLevel.None ? null : ServiceNowHelper.UrgencyToString[urgency]
};
request.JsonSerializer = new JsonNoNull();
request.AddJsonBody(body);
try
{
var response = await client.ExecuteTaskAsync(request, CancellationToken.None, Method.PATCH);
// Process and Return Correct Response
return(response.ProcessCreateUpdateCloseTicketIRestResponse());
}
catch (Exception ex)
{
return(new TicketsResult()
{
Success = false,
ErrorMessage = ex.Message
});
}
}
internal void Log(UrgencyLevel level, string content, object counter = null)
{
LogHelper.Log(level, content, counter);
}
private GameObject CreateNotificationGO(Transform parent, bool destroyOnClick, string description, UrgencyLevel urgencyLevel, bool destroyExisting, List <string> buttonTitles, List <Action> buttonActions)
{
GameObject notificationGO = Instantiate(notificationPrefab);
notificationGO.transform.SetParent(parent);
notificationGO.transform.SetSiblingIndex(0);
notificationGO.transform.localScale = Vector3.one;
Notification notification = notificationGO.GetComponent <Notification>();
notification.descriptionGO.text = description;
if (buttonActions != null)
{
if (buttonActions.Count != buttonTitles.Count)
{
Debug.LogError("Unmatched number of button titles to actions!");
}
foreach (Action action in buttonActions)
{
GameObject buttonGO = Instantiate(buttonPrefab);
buttonGO.transform.SetParent(notification.buttonParent.transform);
buttonGO.transform.localScale = Vector3.one;
if (destroyOnClick)
{
buttonGO.GetComponent <Button>().onClick.AddListener(() => action.Invoke());
buttonGO.GetComponent <Button>().onClick.AddListener(() => Destroy(notificationGO));
}
else
{
buttonGO.GetComponent <Button>().onClick.AddListener(() => action.Invoke());
}
// Button texts
buttonGO.GetComponentInChildren <TextMeshProUGUI>().text = buttonTitles[buttonActions.IndexOf(action)];
}
}
// Colour based on urgency
if (urgencyLevel == UrgencyLevel.High)
{
notificationGO.GetComponent <Image>().color = new Color(1, 0.5679187f, 0.06666666f);
notification.descriptionGO.color = Color.white;
}
else if (urgencyLevel == UrgencyLevel.Medium)
{
notificationGO.GetComponent <Image>().color = new Color(1, 0.8666667f, 0.06666667f);
notification.descriptionGO.color = Color.black;
}
else if (urgencyLevel == UrgencyLevel.Low)
{
notificationGO.GetComponent <Image>().color = new Color(0.2313726f, 0.1529412f, 0.7294118f);
notification.descriptionGO.color = Color.white;
}
notification.buttonClose.onClick.AddListener(delegate() { CloseNotification(notificationGO); });
return(notificationGO);
}
IEnumerator SendID(int id, UrgencyLevel level)
{
float time = Time.time;
float rTime = Time.realtimeSinceStartup;
Debug.Log(rTime);
string n = "0", m = "0", h = "0";
switch (level)
{
case UrgencyLevel.None: n = "1"; break;
case UrgencyLevel.Med: m = "1"; break;
case UrgencyLevel.High: h = "1"; break;
}
string connectionString = webServiceUrl +
"?ssid=" + spreadsheetId +
"&sheet=" + urgencyWorksheet +
"&pass="******"&val1=" + id +
"&val2=" + level.ToString();
for (int i = 3; i < 20; i++)
{
connectionString += "&val" + i + "=" + "";
}
connectionString += "&action=SetData";
if (debugMode)
{
Debug.Log("Connection String: " + connectionString);
}
WWW www = new WWW(connectionString);
float elapsedTime = 0.0f;
while (!www.isDone)
{
elapsedTime += Time.deltaTime;
if (elapsedTime >= maxWaitTime)
{
// Error handling here.
break;
}
yield return(null);
}
if (!www.isDone || !string.IsNullOrEmpty(www.error))
{
// Error handling here.
if (debugMode)
{
Debug.Log("error " + www.error);
}
yield break;
}
string response = www.text;
if (response.Contains("Incorrect Password"))
{
// Error handling here.
if (debugMode)
{
Debug.Log("incorrect password");
}
yield break;
}
if (response.Contains("RCVD OK"))
{
// Data correctly sent!
if (debugMode)
{
Debug.Log("correctly sent");
}
yield break;
}
}
public void SaveID(int id, UrgencyLevel level)
{
StartCoroutine(SendID(id, level));
}
/// <summary>
/// Represent a debug message.
/// </summary>
/// <param name="_msg">Message to store.</param>
/// <param name="_ulvl">Urgency level.</param>
public WarningString(string _msg, UrgencyLevel _ulvl)
{
message = _msg;
urgencyLevel = _ulvl;
}
