public TwiMLResult Gather(VoiceRequest request)
{
var response = new TwilioResponse();
// If the user entered digits, process their request
if (!string.IsNullOrEmpty(request.Digits))
{
switch (request.Digits)
{
case "1":
response.Say("You selected sales. Good for you!");
break;
case "2":
response.Say("You need support. We will help!");
break;
default:
response.Say("Sorry, I don't understand that choice.").Pause();
response.Redirect("/voice");
break;
}
}
else
{
// If no input was sent, redirect to the /voice route
response.Redirect("/voice");
}
return(TwiML(response));
}
public ActionResult CaptureAnswer(string CallSid, int Digits)
{
var gameState = QuizShowState.Load(CallSid);
var currentQuestion = gameState.Questions[gameState.CurrentQuestionIndex];
var orderedAnswers = currentQuestion.PossibleAnswers.OrderBy(a => a.Order).ToList();
var selectedAnswer = orderedAnswers[Digits];
var response = new TwilioResponse();
if (selectedAnswer.IsCorrect)
{
gameState.CorrectAnswerCount++;
response.Say("Correct! . Well done. ");
if (gameState.CurrentQuestionIndex >= 4)
{
response.Say("That was the last question. Lets see how you did.");
response.Redirect(Url.ActionAbsolute("CalculateResults"), "GET");
}
else
{
gameState.CurrentQuestionIndex++;
response.Say("Lets try the next question.");
response.Redirect(Url.ActionAbsolute("ReadQuestion"), "GET");
}
}
else
{
response.Say("Incorrect! . ");
if (gameState.CurrentQuestionIndex >= 4)
{
response.Say("That was the last question. Lets see how you did.");
response.Redirect(Url.ActionAbsolute("CalculateResults"), "GET");
}
else
{
gameState.CurrentQuestionIndex++;
response.Say("Lets try the next question.");
response.Redirect(Url.ActionAbsolute("ReadQuestion"), "GET");
}
}
gameState.Save();
return(TwiML(response));
}
public ActionResult ServiceRequest(string CallSid, string Digits)
{
var call = GetCall(CallSid);
TwilioResponse response = new TwilioResponse();
switch (Digits)
{
case "0":
{
StateManager.AddToLog(CallSid, string.Format("User selected option {0} from service selection.", "Return to Menu"));
response.Say("Returning to the main menu.");
response.Redirect(Url.Action("IncomingCall"));
}
break;
case "1":
{
StateManager.AddToLog(CallSid, string.Format("User selected option {0} from service selection.", "Manage Account"));
response.BeginGather(
new { action = Url.Action("ManageAccount"), timeout = 120, method = "POST", numDigits = 8 });
response.Say("Please enter your 8 digit account number");
response.EndGather();
}
break;
case "2":
{
StateManager.AddToLog(CallSid, string.Format("User selected option {0} from service selection.", "Take a Loan"));
response.Say(
"All of our loan officers are currently giving money away to people less deserving than you.");
}
break;
case "3":
{
StateManager.AddToLog(CallSid, string.Format("User selected option {0} from service selection.", "Talk to a Representative"));
}
break;
default:
{
response.Say("Oy vey.");
response.Redirect(Url.Action("IncomingCall"));
} break;
}
return(SendTwilioResult(response));
}
public void Can_Generate_Single_Redirect_With_Method()
{
var response = new TwilioResponse();
response.Redirect("url", "GET");
Assert.IsTrue(IsValidTwiML(response.ToXDocument()));
}
public void Example_1()
{
var response = new TwilioResponse();
response.Redirect("http://www.foo.com/nextInstructions");
Assert.IsTrue(IsValidTwiML(response.ToXDocument()));
}
public HttpResponseMessage Post(VoiceRequest request)
{
var response = new TwilioResponse();
var option = (request != null) ? request.Digits : string.Empty;
switch (option)
{
case "1":
response.Say("Please say your name and provide your feedback. Press the pound key when you are finished.");
response.Record(new { playBeep = "true", transcribe = "true", finishOnKey = "#", action = CallCreateController.URL });
break;
case "2":
response.Say("Enter the feedback id number followed by pound.");
response.Gather(new { finishOnKey = "#", action = CallLookupController.URL });
break;
default:
response.Say("You've entered an invalid option.");
response.Redirect(CallHomeController.URL);
break;
}
return(this.Request.CreateResponse(
HttpStatusCode.OK, response.Element, new XmlMediaTypeFormatter()));
}
public HttpResponseMessage Post(VoiceRequest request)
{
var response = new TwilioResponse();
var transcrib = (request != null) ? request.TranscriptionText : "Request is null";
var recording = (request != null) ? request.RecordingUrl : "Request is null";
if (request != null)
{
var number = TwilioHelper.GetNumber(request.CallSid);
var id = DataStore.Instance.Create(
new Feedback
{
Submitter = "Twilio",
Phone = number,
Message = recording
});
response.Say("Thank you for your feedback.");
response.Say(string.Format("Your item number is {0}. Goodbye.", id));
response.Hangup();
}
response.Redirect(CallHomeController.URL);
return(this.Request.CreateResponse(
HttpStatusCode.OK, response.Element, new XmlMediaTypeFormatter()));
}
public void Example_2()
{
var response = new TwilioResponse();
response.Redirect("../nextInstructions");
Assert.IsTrue(IsValidTwiML(response.ToXDocument()));
}
public TwilioResponse SetEvent([FromUri] string evtIds, [FromUri] string next, TwilioRequest request)
{
var response = new TwilioResponse();
if (!Regex.IsMatch(evtIds, "^[\\.0-9]+$"))
{
log.ErrorFormat("Offered events in bad format: {0}", evtIds);
BuildSetEventMenu(response, Speeches.InvalidSelection, next);
return(response);
}
var offeredEvents = evtIds.Split('.').Select(f => int.Parse(f)).ToArray();
int selected;
if (!int.TryParse(request.Digits, out selected))
{
log.ErrorFormat("Digits {0} are not an integer", request.Digits);
BuildSetEventMenu(response, Speeches.InvalidSelection, next);
return(response);
}
if (selected < 1 || selected > offeredEvents.Length)
{
BuildSetEventMenu(response, Speeches.InvalidSelection, next);
return(response);
}
session.EventId = offeredEvents[selected - 1];
response.Redirect((next ?? Url.Content("~/api/Voice/Menu")) + session.ToQueryString());
return(LogResponse(response));
}
public void Example_2()
{
var response = new TwilioResponse();
response.Redirect("../nextInstructions");
Assert.True(IsValidTwiML(response.ToXDocument()));
}
public void Can_Generate_Single_Redirect_With_Method()
{
var response = new TwilioResponse();
response.Redirect("url", "GET");
Assert.IsTrue(IsValidTwiML(response.ToXDocument()));
}
public void Example_1()
{
var response = new TwilioResponse();
response.Redirect("http://www.foo.com/nextInstructions");
Assert.IsTrue(IsValidTwiML(response.ToXDocument()));
}
public ActionResult LeaveGameExperience()
{
var response = new TwilioResponse();
response.Say("Thanks for playing a game.");
response.Redirect(Url.ActionAbsolute("BasicWaitExperience"));
return(TwiML(response));
}
// helper function to set up a <Gather>
private static void RenderMainMenu(TwilioResponse response)
{
response.BeginGather(new { numDigits = 1 });
response.Say("For sales, press 1. For support, press 2.");
response.EndGather();
// If the user doesn't enter input, loop
response.Redirect("/voice");
}
public ActionResult BadResponse()
{
var response = new TwilioResponse();
response.Say("This call will self destruct in 5 seconds");
response.Pause(5);
response.Redirect(Url.Action("Boom", "Fallback", null, "http"));
return(TwiML(response));
}
public void Advanced()
{
var response = new TwilioResponse();
response.BeginGather(new { action = "/process_gather.php", method = "GET" });
response.Say("Enter something, or not");
response.EndGather();
response.Redirect("/process_gather.php?Digits=TIMEOUT", "GET");
Assert.IsTrue(IsValidTwiML(response.ToXDocument()));
}
public TwiMLResult RedirectWelcome()
{
var response = new TwilioResponse();
response.Say("Returning to the main menu",
new { voice = "alice", language = "en-GB" });
response.Redirect(Url.Action("Welcome", "IVR"));
return(new TwiMLResult(response));
}
public void Advanced()
{
var response = new TwilioResponse();
response.BeginGather(new { action = "/process_gather.php", method = "GET" });
response.Say("Enter something, or not");
response.EndGather();
response.Redirect("/process_gather.php?Digits=TIMEOUT", "GET");
Assert.IsTrue(IsValidTwiML(response.ToXDocument()));
}
public async Task <TwilioResponse> DoMenu(TwilioRequest request)
{
var response = new TwilioResponse();
if (request.Digits == "1")
{
var now = TimeUtils.GetLocalDateTime(this.config);
var newEvent = new SarEvent {
Name = "New Event at " + TimeUtils.GetMiltaryTimeVoiceText(now), Opened = now
};
await this.eventService.Create(newEvent);
LoadActiveEvents();
this.session.EventId = newEvent.Id;
BeginMenu(response);
response.SayVoice("Created " + newEvent.Name);
await EndMenu(response);
}
else if (request.Digits == "2")
{
using (var db = dbFactory())
{
BuildSetEventMenu(response, string.Empty, Url.Content("~/api/VoiceAdmin/Menu"));
}
}
else if (request.Digits == "3")
{
response.SayVoice("Record a short description of this event at the tone");
response.Record(new { maxLength = 120, action = GetAction("SetDescription", controller: "VoiceAdmin") });
BeginMenu(response);
await EndMenu(response);
}
else if (request.Digits == "9")
{
Dictionary <string, string> args = new Dictionary <string, string>();
args.Add("targetId", this.session.EventId.ToString());
response.BeginGather(new { numDigits = 1, action = GetAction("ConfirmClose", args, controller: "VoiceAdmin"), timeout = 10 });
response.SayVoice("Press 9 to confirm close of {0}. Press any other key to return to menu.", GetEventName());
response.EndGather();
}
else if (request.Digits == "0")
{
response.Redirect(GetAction("Menu"));
}
else
{
response.SayVoice("I didn't understand.");
BeginMenu(response);
await EndMenu(response);
}
return(response);
}
// Webhook for Twilio survey number
// GET: connectcall
public ActionResult ConnectCall()
{
var response = new TwilioResponse();
var survey = _surveysRepository.FirstOrDefault();
var welcomeMessage = string.Format("Thank you for taking the {0} survey", survey.Title);
response.Say(welcomeMessage);
response.Redirect(Url.Action("find", "questions", new { id = 1 }));
return(TwiML(response));
}
public ActionResult Introduction(string CallSid)
{
var quizShow = QuizShowState.CreateAndSave(CallSid);
var response = new TwilioResponse();
response.Say("Welcome to the Twilio Quiz Show! Playing the game is simple. Just answer 5 trivia questions.");
response.Say("Are you ready? . ");
response.Redirect(Url.ActionAbsolute("ReadQuestion"), "GET");
return(TwiML(response));
}
public ActionResult NoAnswerProvided(string CallSid)
{
var gameState = QuizShowState.Load(CallSid);
var response = new TwilioResponse();
if (gameState.CurrentQuestionIndex >= 4)
{
response.Say("I didn't hear your answer in time. That was the last question. Lets see how you did.");
response.Redirect(Url.ActionAbsolute("CalculateResults"), "GET");
}
else
{
gameState.CurrentQuestionIndex++;
response.Say("I didn't hear your answer in time. Lets try the next question.");
response.Redirect(Url.ActionAbsolute("ReadQuestion"), "GET");
}
gameState.Save();
return(TwiML(response));
}
public TwiMLResult Index(VoiceRequest request)
{
var response = new TwilioResponse();
// Use the <Gather> verb to collect user input
response.BeginGather(new { numDigits = 1 });
response.Say("For sales, press 1. For support, press 2.");
response.EndGather();
// If the user doesn't enter input, loop
response.Redirect("/voice");
return(TwiML(response));
}
public ActionResult ProcessCommand(string From, string Digits)
{
var response = new TwilioResponse();
var participants = LoadParticipants();
if (Digits == "6")
{
participants[From] = !(bool)participants[From];
response.Redirect(Url.Action("PlaceInConference", new { mute = participants[From] }));
System.Web.HttpContext.Current.Cache["participants"] = participants;
}
return(TwiML(response));
}
public HttpResponseMessage Start(VoiceRequest request)
{
var response = new TwilioResponse();
// "Thank you for calling about the home at 1 3 4 West Ellsworth Avenue."
response.Play("/audio/thank_you.mp3");
response.Sms("Curtis call notification: From " + request.From,
new
{
to = MyCell,
from = ThisNumber
});
response.Redirect("menu");
return(TWiML(response));
}
public HttpResponseMessage Post(VoiceRequest request)
{
var pin = request.Digits;
var authenticated = AuthenticationService.Authenticate(pin);
if (!authenticated)
{
throw new InvalidPinException(pin);
}
var response = new TwilioResponse();
response.Say("Pin code is valid.");
response.Redirect(string.Format("/api/User?pin={0}", pin));
return(this.TwiMLResponse(response));
}
public async Task <TwilioResponse> SetSigninEvent(TwilioRequest request)
{
var response = new TwilioResponse();
using (var db = dbFactory())
{
var signin = await GetMembersLatestSignin(db, session.MemberId);
await RosterController.AssignInternal(signin, session.EventId, db, this.config);
var name = CurrentEvents.Where(f => f.Id == session.EventId).Select(f => f.Name).SingleOrDefault();
response.SayVoice(Speeches.ChangeEventTemplate, name);
}
response.Redirect(Url.Content("~/api/Voice/Menu") + session.ToQueryString());
return(LogResponse(response));
}
public async Task <TwilioResponse> DoMenu(TwilioRequest request)
{
var response = new TwilioResponse();
if (request.Digits == "1")
{
if (this.session.MemberId == null)
{
await AddLoginPrompt(response, Url.Content("~/api/Voice/DoSignInOut"));
}
else
{
response = await DoSignInOut(request);
}
}
else if (request.Digits == "2")
{
BuildSetEventMenu(response, string.Empty, Url.Content("~/api/voice/Menu"));
}
else if (request.Digits == "3")
{
response.SayVoice(Speeches.StartRecording);
response.Record(new { maxLength = 120, action = GetAction("StopRecording") });
BeginMenu(response);
await EndMenu(response);
}
else if (request.Digits == "8")
{
await AddLoginPrompt(response, Url.Content("~/api/voice/Menu"));
}
else if (request.Digits == "9")
{
response.Redirect(GetAction("Menu", controller: "VoiceAdmin"));
}
else
{
response.SayVoice(Speeches.InvalidSelection);
BeginMenu(response);
await EndMenu(response);
}
return(LogResponse(response));
}
public HttpResponseMessage Menu(VoiceRequest request)
{
var response = new TwilioResponse();
response.BeginGather(new { action = "menu_selection" });
// "For general information about this property, press 1. " +
// "If you are an agent or a broker, and you would like to schedule a viewing, press 2. "+
// "If you are not an agent and would like to schedule a viewing, press 3. " +
// "To request more information about the home or to make an offer, press 4."
// "For a quicker response, text your question to this number directly."
response.Play("/audio/menu.mp3");
response.EndGather();
response.Pause();
response.Redirect("menu");
return(TWiML(response));
}
// /Voice/HandleGather
public TwiMLResult HandleGather(VoiceRequest request)
{
var response = new TwilioResponse();
switch (request.Digits)
{
case "1":
response.Dial("+13105551212");
response.Say("The call failed or the remote party hung up. Goodbye.");
break;
case "2":
response.Say("Record your message after the tone.");
response.Record(new {maxLength = "30", action = "/Voice/HandleRecord"});
break;
default:
response.Redirect("/Voice");
break;
}
return TwiML(response);
}
public ActionResult PlayInvitation(string CallSid)
{
var response = new TwilioResponse();
response.BeginGather(
new {
action = Url.ActionAbsolute("PlayInvitation"),
method = "POST",
numDigits = "1",
timeout = "3"
});
response.Say("Lets play a game while you wait.");
response.Say("If you would rather just listen to music, press 1");
response.EndGather();
response.Redirect(Url.ActionAbsolute("Introduction"), "GET");
return(TwiML(response));
}
public ActionResult ReadQuestion(string CallSid)
{
var gameState = QuizShowState.Load(CallSid);
var currentQuestion = gameState.Questions[gameState.CurrentQuestionIndex];
var response = new TwilioResponse();
response.Say(". OK. Here is question number " + (gameState.CurrentQuestionIndex + 1).ToString() + ". .");
response.BeginGather(
new
{
action = Url.ActionAbsolute("CaptureAnswer"),
method = "POST",
numDigits = "1",
timeout = "5"
});
response.Say(string.Format("{0}? . . ", currentQuestion.Text));
response.Say("Is the answer. . ");
var orderedAnswers = currentQuestion.PossibleAnswers.OrderBy(a => a.Order).ToList();
for (int i = 0; i < orderedAnswers.Count(); i++)
{
if (i == (orderedAnswers.Count() - 1))
{
response.Say(string.Format("Or. {0}. {1}. . ", (i + 1).ToString(), orderedAnswers[i].Text));
}
else
{
response.Say(string.Format(". {0}. {1}. . ", (i + 1).ToString(), orderedAnswers[i].Text));
}
}
response.EndGather();
response.Redirect(Url.ActionAbsolute("NoAnswerProvided"), "GET");
gameState.Save();
return(TwiML(response));
}
public HttpResponseMessage Post(VoiceRequest request)
{
var response = new TwilioResponse();
var id = (request != null) ? request.Digits : string.Empty;
var item = DataStore.Instance.GetItem(id);
if (item == null)
{
response.Say("Item not found.");
}
else
{
response.Say(string.Format("The status of item {0} is {1}.", item.Id, item.Status));
}
response.Redirect(CallHomeController.URL);
return(this.Request.CreateResponse(
HttpStatusCode.OK, response.Element, new XmlMediaTypeFormatter()));
}
public ActionResult AddToConference(string From)
{
var participants = LoadParticipants();
if (participants.ContainsKey(From))
{
participants[From] = false;
}
else
{
participants.Add(From, false);
}
System.Web.HttpContext.Current.Cache["participants"] = participants;
var response = new TwilioResponse();
response.Say("Welcome to a conference. Press *6 to mute or unmute yourself.");
response.Redirect(Url.Action("PlaceInConference", new { mute = false }));
return(TwiML(response));
}
