public ActionResult Display(string ticketId, string message)
{
string permissions = "";
int stat = 0;
if (HasPermission("[ticket]", ref permissions, ref stat))
{
return(RedirectToAction("AccessDeny"));
}
ViewBag.permissions = permissions;
ViewBag.stat = stat;
ViewBag.Title = "مشاهده تیکت";
try
{
Ticket tk = new Ticket();
tk.Id = long.Parse(ticketId);
tk = tk.GetOne();
tk.Status = 2;
tk.StatusDate = DateTime.Now;
tk.Update();
TicketContent tkc = new TicketContent();
tkc.Content = message;
tkc.UserId = int.Parse(Session["user_id"].ToString());
tkc.RegisterDate = DateTime.Now;
tkc.TicketId = tk.Id;
tkc.Add();
return(RedirectToAction("Index", "Ticket"));
}
catch (Exception ex)
{
ErrorLog log = new ErrorLog();
log.Description = ex.Message;
if (ex.InnerException != null)
{
log.Description += ";" + ex.Message;
}
log.ErrorDate = DateTime.Now;
log.Add();
}
Dictionary <string, string> parameter = new Dictionary <string, string>();
parameter.Add("TicketId", ticketId);
List <TicketContent> model = new TicketContent().GetAll(parameter);
ViewBag.Id = ticketId;
return(View(model));
}
public ActionResult New(string subject, string message, string periority)
{
ViewBag.Title = "ارسال تیکت جدید";
Ticket tk = new Ticket();
try
{
tk.CreateDate = DateTime.Now;
tk.CustomerId = long.Parse(Session["customer_id"].ToString());
tk.Priority = int.Parse(periority);
tk.Status = 1;
tk.StatusDate = DateTime.Now;
tk.Subject = subject;
tk.Add();
TicketContent tkc = new TicketContent();
tkc.Content = message;
tkc.CustomerId = long.Parse(Session["customer_id"].ToString());
tkc.RegisterDate = DateTime.Now;
tkc.TicketId = tk.Id;
tkc.Add();
return(RedirectToAction("Index", "Ticket"));
}
catch (Exception ex)
{
ErrorLog log = new ErrorLog();
log.Description = ex.Message;
if (ex.InnerException != null)
{
log.Description += ";" + ex.Message;
}
log.ErrorDate = DateTime.Now;
log.Add();
}
return(View(tk));
}
