public async Task <IActionResult> AddStolenAlert([FromForm] StolenAlertRequest request, [FromForm] IFormFile policeAlertFile, [FromForm] IFormFile affidavitFile)
{
try {
var user = await _customerUserRepository.GetCustomerUserByDni(request.UserDni);
if (user == null)
{
return(StatusCode(StatusCodes.Status400BadRequest));
}
StolenAlert stolenAlert = new StolenAlert {
UserCip = user.CustomerId,
OtrsServiceId = _ticketSettings.StolenAlertServiceID,
Asset = await _assetRepository.GetAssetById(request.AssetId),
PoliceReport = _mapper.Map <PoliceReport>(_convertFileExtensions.ConvertFileToBase64(policeAlertFile)),
Affidavit = _mapper.Map <Affidavit>(_convertFileExtensions.ConvertFileToBase64(affidavitFile))
};
var result = _stolenAlertrepository.AddStolenAlert(
_mapper.Map <TicketCredencials>(_otrsCredencialsService.GetOtrsCredencials()),
stolenAlert);
if (result.TicketID != null)
{
await _assetRepository.UpdateAssetByStolen(request.AssetId);
var sendMail = await _smtpService.SendEmailCreateTicket(user, result.TicketNumber);
return(StatusCode(StatusCodes.Status201Created, new { Result = result, EmailSend = false, Status = 1 }));
}
else
{
return(StatusCode(StatusCodes.Status400BadRequest, new { Result = result, EmailSend = false, Status = 0 }));
}
} catch (Exception e) {
_logger.LogError(e, "Stolen Alert Controller Error");
return(StatusCode(StatusCodes.Status500InternalServerError, new { StatusName = e.Message, Message = "Ocurrió un problema al guardar la información.", EmailSend = false, Status = 0 }));
}
}
public TicketCreateResponse AddStolenAlert(TicketCredencials ticketCredencials, StolenAlert stolenAlert)
{
var service = _OTRSContext.VwService.Find(stolenAlert.OtrsServiceId);
TicketBodyCreateRequest ticketRequest = new TicketBodyCreateRequest();
ticketRequest.Ticket = new TicketParametersCreateRequest()
{
Title = _OTRSOptions.StolenAlertTicketTitle + " " + stolenAlert.Asset.Name,
CustomerUser = stolenAlert.UserCip,
Queue = _OTRSOptions.StolenAlertQueueName,
Priority = _OTRSOptions.TicketPriorityLow,
State = _OTRSOptions.TicketStateNew,
TypeID = int.Parse(service.TypeService),
ServiceID = service.Id
};
ticketRequest.Article = new ArticleRequest()
{
Subject = service.TypeServiceName,
Body = $"Robo del siguiente activo: Código: {stolenAlert.Asset.Id}, Modelo: {stolenAlert.Asset.Name}, Serie: {stolenAlert.Asset.SerieNro}",
ContentType = "text/plain; charset=utf8",
SenderType = "customer",
TimeUnit = "0"
};
List <AttachmentRequest> attachments = new List <AttachmentRequest>
{
new AttachmentRequest {
Content = stolenAlert.PoliceReport.Base64, ContentType = stolenAlert.PoliceReport.ContentType, Filename = stolenAlert.PoliceReport.FileName
},
new AttachmentRequest {
Content = stolenAlert.Affidavit.Base64, ContentType = stolenAlert.Affidavit.ContentType, Filename = stolenAlert.Affidavit.FileName
}
};
var result = _OTRSClientRest.GenerateTicketCreateRequest(ticketCredencials, ticketRequest, attachments);
return(result);
}
