public void AddErrorQueueItem(string ID, string Err_Message, string Err_Type, string Note, string Status, string BALNumber = "")
{
try
{
if (string.IsNullOrEmpty(ID))
{
ID = "BOT0000000";
}
SpecificContent content = new SpecificContent();
content.ID = ID;
content.Err_Message = Err_Message;
content.Err_Type = Err_Type;
content.Note = Note;
content.Status = Status;
content.Data = "[{'CaseNo':'" + BALNumber + "', 'ExtraAsset':'', 'FilePath':'NA'}]";
ItemData itemData = new ItemData();
itemData.Name = appKeys.ResponseQueueName;
itemData.Priority = "Normal";
itemData.SpecificContent = content;
RootObject queueItemBody = new RootObject();
queueItemBody.itemData = itemData;
string token = Authentication(appKeys.isDevelopmentEnvironment);
string strQueue = JsonConvert.SerializeObject(queueItemBody);
AddQueueItem(token, strQueue);
}
catch (Exception ex)
{
throw ex;
}
}
public IHttpActionResult AddQueueItem([FromBody] PostSaveData bodyModel)
{
string assetResponse = "";
Response outResponse = new Response();
OrchestratorAPI api = new OrchestratorAPI();
string logMsg = "";
string errorMessage = "";
try
{
if (string.IsNullOrEmpty(bodyModel.Sysid) && string.IsNullOrEmpty(bodyModel.BalNumber) && string.IsNullOrEmpty(bodyModel.Email))
{
outResponse.success = false;
outResponse.message = "Sorry, there seems to be an issue with your request. Please send an email to #automationinfo with your ServiceNow ticket number and we will contact you shortly.";
logMsg = "Bal Number : " + bodyModel.BalNumber + ", Process : Add Queue Item, Message : JsonString parameter required";
Log.Info(logMsg);
assetResponse = JsonConvert.SerializeObject(outResponse);
es.AddErrorESLog(bodyModel.Sysid, "Technical", "QueueItem API Parameter Missing", out errorMessage);
api.AddErrorQueueItem(bodyModel.Sysid, "QueueItem API Parameter Missing", "Technical", "QueueItem API Parameter Missing", "In Progress");
return(Json(assetResponse));
}
string filter = "?$filter=Name eq '" + bodyModel.BalNumber + "'";
// configuration
AppSettingsValues appKeys = GetAppSettings.GetAppSettingsValues();
string token = api.Authentication(appKeys.isDevelopmentEnvironment);
AssetModel assetModel = api.GetAsset(token, filter);
if (assetModel.value.Count > 0)
{
SpecificContent content = new SpecificContent();
content.ID = bodyModel.Sysid;
content.Err_Message = null;
content.Err_Type = null;
content.Note = null;
content.Status = null;
content.Data = "[{'CaseNo':'" + bodyModel.BalNumber + "','Email':'" + bodyModel.Email + "','EsIdNo':'" + bodyModel.EsIdNo + "', 'ExtraAsset':''}]";
if (assetModel.value.Count > 2)
{
content.Data = "[{'CaseNo':'" + bodyModel.BalNumber + "','Email':'" + bodyModel.Email + "','EsIdNo':'" + bodyModel.EsIdNo + "', 'ExtraAsset':'" + bodyModel.BalNumber + " A" + "'}]";
}
ItemData itemData = new ItemData();
itemData.Name = appKeys.QueueName;
itemData.Priority = "Normal";
itemData.SpecificContent = content;
RootObject queueItemBody = new RootObject();
queueItemBody.itemData = itemData;
string strQueue = JsonConvert.SerializeObject(queueItemBody);
string message = api.AddQueueItem(token, strQueue);
outResponse.success = true;
outResponse.message = "Your 9035 will be drafted on FLAG and a copy will be updated to Cobalt. You will receive a notification from ServiceNow when it is complete. if you have any questions, contact #automationinfo";
logMsg = "Bal Number : " + bodyModel.BalNumber + ", Process : Add Queue Item, Message : Queueitem has been added.";
Log.Info(logMsg);
}
}
catch (Exception ex)
{
outResponse.success = false;
outResponse.message = "Sorry, there seems to be an issue with your request. Please send an email to #automationinfo with your ServiceNow ticket number and we will contact you shortly.";
Log.Error(ex, bodyModel.BalNumber);
es.AddErrorESLog(bodyModel.Sysid, "Technical", ex.Message, out errorMessage);
api.AddErrorQueueItem(bodyModel.Sysid, ex.Message, "Technical", ex.Message, "In Progress");
}
assetResponse = JsonConvert.SerializeObject(outResponse);
return(Json(assetResponse));
}
public void AddSpecificContent(string name, bool value)
{
SpecificContent.Add(name, value);
}
public void AddSpecificContent(string name, string value)
{
SpecificContent.Add(name + "@odata.type", "#String");
SpecificContent.Add(name, value);
}