/**
* Class: ListIncidentsAction
* Purpose: Lists all incidents for the current employee
* Author: Dayne Wright
* Methods:
* static void ReadInput() - Shows the list of incidents and sets selected
*/
public static void ReadInput()
{
Employee employee = EmployeeFactory.Instance.ActiveEmployee;
CustomerFactory custFact = new CustomerFactory();
OrderFactory orderFact = new OrderFactory();
IncidentFactory incidentFact = new IncidentFactory();
Console.WriteLine(@"
====================================
BANGAZON INC CUSTOMER SERVICE PORTAL
====================================");
Console.WriteLine();
List <Incident> incidents = incidentFact.getByEmployeeId(employee.EmployeeId);
incidents.ForEach(delegate(Incident i)
{
Order order = orderFact.get(i.OrderId);
Customer customer = custFact.get(order.CustomerId);
Console.WriteLine($"{i.IncidentId}. {customer.LastName}, {customer.FirstName} : Order {order.OrderId}");
});
Console.WriteLine("X.Exit");
Console.Write("> ");
int selection = 0;
while (selection == 0)
{
try
{
string input = Console.ReadLine();
if (input.ToLower() == "x")
{
return; // to main menu
}
selection = Convert.ToInt32(input);
if (incidents.Find(i => i.IncidentId == selection).IncidentId == selection)
{
IncidentFactory.Instance.ActiveIncident = incidentFact.get(selection);
CustomerFactory.Instance.ActiveCustomer = custFact.get(orderFact.get(IncidentFactory.Instance.ActiveIncident.OrderId).CustomerId);
ShowSingleIncidentAction.ReadInput();
return;
}
}
catch
{
Console.WriteLine("Sorry! That is not a valid incident number. Please select an incident from above.");
Console.Write("> ");
}
selection = 0;
}
}
/**
* Purpose: Reads user input for new incident information
* Return:
* void
*/
public static void ReadInput()
{
Console.WriteLine("Enter the customers first and last name to start:");
Console.WriteLine("***********************************************************************");
CustomerFactory customerFactory = new CustomerFactory();
List <Customer> customerList = customerFactory.getAll();
foreach (Customer customer in customerList)
{
Console.WriteLine($"{ customer.FirstName} {customer.LastName} ");
}
Console.WriteLine("***********************************************************************");
Console.WriteLine(@"
====================================
BANGAZON INC CUSTOMER SERVICE PORTAL
====================================");
string customerName = Console.ReadLine();
Customer customerId = customerFactory.getCustomerByFullName(customerName);
while (customerId == null)
{
customerId = customerFactory.getCustomerByFullName(customerName);
if (customerId == null)
{
Console.WriteLine("This is not a valid answer. Please try again!");
customerName = Console.ReadLine();
}
}
int orderID = 0;
Console.WriteLine(@"
====================================
BANGAZON INC CUSTOMER SERVICE PORTAL
====================================");
Console.WriteLine("Choose a customer order:");
OrderFactory orderFactory = new OrderFactory();
List <Order> orderList = orderFactory.getAllOrdersFromCustomer(customerId.CustomerId);
foreach (Order order in orderList)
{
Console.WriteLine($"Order {order.OrderId}: { order.Date}");
}
Console.WriteLine("X.Exit");
while (orderID == 0)
{
string orderIDAnswer = Console.ReadLine();
if (orderIDAnswer.ToLower() == "x")
{
return;
// to main menu
}
try
{
orderID = Convert.ToInt32(orderIDAnswer);
}
catch
{
Console.WriteLine("Please enter an order number.");
}
}
IncidentFactory incidentFactory = new IncidentFactory();
IncidentTypeFactory incidentTypeFactory = new IncidentTypeFactory();
List <IncidentType> incidentTypeList = incidentTypeFactory.getAll();
List <Incident> incidents = incidentFactory.getAll();
Incident incident = new Incident();
incident.DateCreated = DateTime.Now;
while (incident.OrderId <= 0 || orderList.TrueForAll(o => incident.OrderId != orderID))
{
if (orderList.Find(o => o.OrderId == orderID) != null)
{
break;
}
if (orderList.TrueForAll(o => incident.OrderId != orderID) || orderID == 0)
{
Console.WriteLine("This is not a valid answer. Try again!");
try
{
orderID = Convert.ToInt32(Console.ReadLine());
}
catch
{
Console.WriteLine("Please enter a number");
}
}
}
incident.OrderId = orderID;
Console.WriteLine(@"
====================================
BANGAZON INC CUSTOMER SERVICE PORTAL
====================================");
Console.WriteLine("Choose incident type: ");
foreach (IncidentType incidentType in incidentTypeList)
{
Console.WriteLine($"{incidentType.IncidentTypeId} {incidentType.Label}");
}
Console.WriteLine("X.Exit");
int incidentTypeId = 0;
while (incidentTypeId == 0)
{
string incidentTypeIdAnswer = Console.ReadLine();
if (incidentTypeIdAnswer.ToLower() == "x")
{
// to main menu
return;
}
try
{
incidentTypeId = Convert.ToInt32(incidentTypeIdAnswer);
}
catch
{
Console.WriteLine("This is not a valid answer. Try again!");
}
}
while (incident.IncidentTypeId <= 0 || incidentTypeList.TrueForAll(o => incident.IncidentTypeId != incidentTypeId))
{
if (incidentTypeList.Find(it => it.IncidentTypeId == incidentTypeId) != null)
{
break;
}
if (incidentTypeList.TrueForAll(o => incident.IncidentTypeId != incidentTypeId) || incidentTypeId == 0)
{
Console.WriteLine("This is not a valid answer. Try again!");
try
{
incidentTypeId = Convert.ToInt32(Console.ReadLine());
}
catch
{
Console.WriteLine("Please enter a number");
}
}
}
incident.IncidentTypeId = incidentTypeId;
CustomerFactory.Instance.ActiveCustomer = customerId;
IncidentFactory.Instance.ActiveIncident = incident;
ShowSingleIncidentAction.ReadInput();
}
