public void InitQueryDetail()
{
ListQueryItems.Clear();
try
{
//获取查询设置参数表
WebRequest webRequest = new WebRequest();
webRequest.Session = CurrentApp.Session;
webRequest.Code = (int)S3107Codes.GetQueryDetail;
Service31071Client client = new Service31071Client(WebHelper.CreateBasicHttpBinding(CurrentApp.Session),
WebHelper.CreateEndpointAddress(CurrentApp.Session.AppServerInfo, "Service31071"));
WebReturn webReturn = client.UMPTaskOperation(webRequest);
client.Close();
if (!webReturn.Result)
{
return;
}
if (webReturn.ListData.Count <= 0)
{
return;
}
for (int i = 0; i < webReturn.ListData.Count; i++)
{
OperationReturn optReturn = XMLHelper.DeserializeObject <QuerySettingItems>(webReturn.ListData[i]);
if (!optReturn.Result)
{
ShowException(string.Format("Fail.\t{0}\t{1}", optReturn.Code, optReturn.Message));
continue;
}
QuerySettingItems queryItem = optReturn.Data as QuerySettingItems;
if (queryItem == null)
{
ShowException(string.Format("Fail. queryItem is null"));
return;
}
queryItem.RowNumber = i + 1;
queryItem.strUsed = queryItem.IsUsed == "Y" ? CurrentApp.GetLanguageInfo("3107T00011", queryItem.IsUsed) : CurrentApp.GetLanguageInfo("3107T00012", queryItem.IsUsed);
switch (queryItem.CallDirection)
{
case "2":
queryItem.StrCall = CurrentApp.GetLanguageInfo("3107T00033", queryItem.CallDirection);
break;
case "0": //呼出
queryItem.StrCall = CurrentApp.GetLanguageInfo("3107T00035", queryItem.CallDirection);
break;
case "1":
queryItem.StrCall = CurrentApp.GetLanguageInfo("3107T00034", queryItem.CallDirection);
break;
}
queryItem.StrAssT = CurrentApp.GetLanguageInfo(string.Format("3107T0004{0}", queryItem.AgentAssType), queryItem.AgentAssType.ToString());
ListQueryItems.Add(queryItem);
}
}
catch (Exception ex)
{
ShowException(ex.Message);
}
}
public void InitControledAgentAndOrg(string OrgID)
{
try
{
WebRequest webRequest = new WebRequest();
webRequest.Session = Session;
webRequest.Code = (int)S3107Codes.GetControlOrgInfoList;
webRequest.ListData.Add(Session.UserID.ToString());
webRequest.ListData.Add(OrgID);
//Service31071Client client = new Service31071Client();
Service31071Client client = new Service31071Client(WebHelper.CreateBasicHttpBinding(Session), WebHelper.CreateEndpointAddress(Session.AppServerInfo, "Service31071"));
//WebHelper.SetServiceClient(client);
WebReturn webReturn = client.UMPTaskOperation(webRequest);
client.Close();
if (!webReturn.Result)
{
ShowExceptionMessage(string.Format("Fail.\t{0}\t{1}", webReturn.Code, webReturn.Message));
return;
}
if (webReturn.ListData == null)
{
ShowExceptionMessage(string.Format("Fail.\tListData is null"));
return;
}
for (int i = 0; i < webReturn.ListData.Count; i++)
{
string strInfo = webReturn.ListData[i];
string[] arrInfo = strInfo.Split(new[] { ConstValue.SPLITER_CHAR },
StringSplitOptions.RemoveEmptyEntries);
if (arrInfo.Length < 3)
{
continue;
}
CtrolOrg ctrolOrg = new CtrolOrg();
ctrolOrg.ID = arrInfo[0];
ctrolOrg.OrgName = arrInfo[1];
ctrolOrg.OrgParentID = arrInfo[2];
if (OrgID.Equals("-1"))
{
CurrentOrg = ctrolOrg.OrgParentID;
}
if (ListCtrolOrgInfos.Where(p => p.ID == ctrolOrg.ID).Count() == 0)
{
ListCtrolOrgInfos.Add(ctrolOrg);
}
InitControledAgentAndOrg(arrInfo[0]);
InitControlQA(arrInfo[0]);
InitControlAgents(arrInfo[0]);
InitControlRealityExtension(arrInfo[0]);
InitControlExtension(arrInfo[0]);
}
}
catch (Exception ex)
{
ShowExceptionMessage(ex.Message);
}
}
/// <summary>
/// 座席过多的情况下，匹配所选座席的交集效率太慢。所以，目前查出所有可用评分表，自动任务在任务中特殊处理
/// </summary>
private void GetTemplate()
{
try
{
WebRequest webRequest = new WebRequest();
webRequest.Code = (int)S3107Codes.GetAgentsTemplate;
webRequest.Session = CurrentApp.Session;
//webRequest.ListData.Add(agentIDStr);//这句是找到每条录音记录的坐席
int aaa = webRequest.ListData.Count;
Service31071Client client = new Service31071Client(WebHelper.CreateBasicHttpBinding(CurrentApp.Session),
WebHelper.CreateEndpointAddress(CurrentApp.Session.AppServerInfo, "Service31071"));
WebReturn webReturn = client.UMPTaskOperation(webRequest);
client.Close();
//string strtemp = webReturn.ListData[0];
if (!webReturn.Result)
{
ShowException(string.Format("Fail.\t{0}\t{1}", webReturn.Code, webReturn.Message));
return;
}
if (webReturn.ListData == null)
{
ShowException(string.Format("Fail.\tListData is null"));
return;
}
ComboBoxItem item;
for (int i = 0; i < webReturn.ListData.Count; i++)
{
if (!string.IsNullOrWhiteSpace(webReturn.ListData[i]))
{
string[] array = webReturn.ListData[i].Split(';');
OperationInfo info = new OperationInfo();
info.ID = Convert.ToInt64(array[0]);
info.Description = array[1];
item = new ComboBoxItem();
item.DataContext = info;
item.Content = array[1];
cbTemplate.Items.Add(item);
if (TaskItems != null && TaskItems.TemplateID > 0 && TaskItems.TemplateID == info.ID)
{
cbTemplate.SelectedIndex = i;
ckTemplate.IsChecked = true;
}
}
}
}
catch (Exception ex)
{
ShowException(ex.Message);
}
}
void GetKeyWord()
{
try
{
S3107App.ListKeyWordItems.Clear();
WebRequest webRequest = new WebRequest();
webRequest.Session = CurrentApp.Session;
webRequest.Code = (int)S3107Codes.GetKeyWordItems;
Service31071Client client = new Service31071Client(WebHelper.CreateBasicHttpBinding(CurrentApp.Session),
WebHelper.CreateEndpointAddress(CurrentApp.Session.AppServerInfo, "Service31071"));
WebHelper.SetServiceClient(client);
WebReturn webReturn = client.UMPTaskOperation(webRequest);
client.Close();
if (!webReturn.Result)
{
ShowException(string.Format("Fail.\t{0}\t{1}", webReturn.Code, webReturn.Message));
return;
}
if (webReturn.ListData == null)
{
ShowException(string.Format("Fail.\tListData is null"));
return;
}
OperationReturn optReturn;
for (int i = 0; i < webReturn.ListData.Count; i++)
{
string strInfo = webReturn.ListData[i];
optReturn = XMLHelper.DeserializeObject <KeyWordItems>(strInfo);
if (!optReturn.Result)
{
ShowException(string.Format("Fail.\t{0}\t{1}", optReturn.Code, optReturn.Message));
return;
}
KeyWordItems info = optReturn.Data as KeyWordItems;
if (info == null)
{
ShowException(string.Format("KeywordInfo is null."));
return;
}
S3107App.ListKeyWordItems.Add(info);
}
}
catch (Exception ex)
{
ShowException(ex.Message);
}
}
void GetRateDetail()
{
try
{
if (TaskItems.TaskSettingID <= 0)
{
return;
}
TaskRate = new List <TaskDurationRate>();
WebRequest webRequest = new WebRequest();
webRequest.Session = CurrentApp.Session;
webRequest.Code = (int)S3107Codes.GetRateDetail;
webRequest.ListData.Add(TaskItems.TaskSettingID.ToString());
Service31071Client client = new Service31071Client(WebHelper.CreateBasicHttpBinding(CurrentApp.Session),
WebHelper.CreateEndpointAddress(CurrentApp.Session.AppServerInfo, "Service31071"));
WebReturn webReturn = client.UMPTaskOperation(webRequest);
client.Close();
if (!webReturn.Result)
{
return;
}
if (webReturn.ListData.Count <= 0)
{
return;
}
for (int i = 0; i < webReturn.ListData.Count; i++)
{
OperationReturn optReturn = XMLHelper.DeserializeObject <TaskDurationRate>(webReturn.ListData[i]);
if (!optReturn.Result)
{
ShowException(string.Format("Fail.\t{0}\t{1}", optReturn.Code, optReturn.Message));
continue;
}
TaskDurationRate rateItem = optReturn.Data as TaskDurationRate;
if (rateItem == null)
{
ShowException(string.Format("Fail. rateItem is null"));
return;
}
TaskRate.Add(rateItem);
}
}
catch (Exception ex)
{
ShowException(ex.Message);
}
}
private void InitControlQA(string parentID)
{
try
{
WebRequest webRequest = new WebRequest();
webRequest.Session = Session;
webRequest.Code = (int)S3107Codes.GetQA;
webRequest.ListData.Add(parentID);
webRequest.ListData.Add("3103005");//任务中评分权限
//Service31071Client client = new Service31071Client();
Service31071Client client = new Service31071Client(WebHelper.CreateBasicHttpBinding(Session), WebHelper.CreateEndpointAddress(Session.AppServerInfo, "Service31071"));
//WebHelper.SetServiceClient(client);
WebReturn webReturn = client.UMPTaskOperation(webRequest);
client.Close();
if (!webReturn.Result)
{
ShowExceptionMessage(string.Format("Fail.\t{0}\t{1}", webReturn.Code, webReturn.Message));
return;
}
if (webReturn.ListData == null)
{
ShowExceptionMessage(string.Format("Fail.\tListData is null"));
return;
}
for (int i = 0; i < webReturn.ListData.Count; i++)
{
string strInfo = webReturn.ListData[i];
OperationReturn optReturn = XMLHelper.DeserializeObject <CtrolQA>(webReturn.ListData[i]);
if (!optReturn.Result)
{
ShowExceptionMessage(string.Format("Fail.\t{0}\t{1}", optReturn.Code, optReturn.Message));
return;
}
CtrolQA ctrolQa = optReturn.Data as CtrolQA;
if (ctrolQa != null)
{
ListCtrolQAInfos.Add(ctrolQa);
}
}
}
catch (Exception ex)
{
ShowExceptionMessage(ex.Message);
}
}
void DeleteDBO(QuerySettingItems Item)
{
try
{
string strLog;
WebRequest webRequest = new WebRequest();
webRequest.Session = CurrentApp.Session;
webRequest.Code = (int)S3107Codes.DeleteDBO;
webRequest.ListData.Add(Item.QuerySettingID.ToString());
Service31071Client client = new Service31071Client(WebHelper.CreateBasicHttpBinding(CurrentApp.Session), WebHelper.CreateEndpointAddress(CurrentApp.Session.AppServerInfo, "Service31071"));
//Service31071Client client = new Service31071Client();
WebReturn webReturn = client.UMPTaskOperation(webRequest);
client.Close();
if (!webReturn.Result)
{
ShowException(CurrentApp.GetLanguageInfo("3107T00092", "Delete Failed"));
#region 写操作日志
strLog = string.Format("{0} {1}{2}", Utils.FormatOptLogString("3107T00005"), Utils.FormatOptLogString("3107T00028"), Item.QuerySettingName);
CurrentApp.WriteOperationLog(S3107Consts.OPT_AutoTask.ToString(), ConstValue.OPT_RESULT_FAIL, strLog);
#endregion
return;
}
if (webReturn.Message == S3107Consts.HadUse)// 该查询条件被使用无法删除
{
ShowInformation(CurrentApp.GetLanguageInfo("3107T00093", "Can't Delete"));
return;
}
else
{
ListQueryItems.Remove(Item);
ShowInformation(CurrentApp.GetLanguageInfo("3107T00091", "Delete Sucessed"));
CreatoptButtons();
#region 写操作日志
strLog = string.Format("{0} {1}{2}", Utils.FormatOptLogString("3107T00005"), Utils.FormatOptLogString("3107T00028"), Item.QuerySettingName);
CurrentApp.WriteOperationLog(S3107Consts.OPT_AutoTask.ToString(), ConstValue.OPT_RESULT_SUCCESS, strLog);
#endregion
}
}
catch (Exception ex)
{
ShowException(ex.Message);
}
}
public void InitTaskDetail()
{
ListTaskItems.Clear();
try
{
//获取查询设置参数表
WebRequest webRequest = new WebRequest();
webRequest.Session = CurrentApp.Session;
webRequest.Code = (int)S3107Codes.GetTaskDetail;
Service31071Client client = new Service31071Client(WebHelper.CreateBasicHttpBinding(CurrentApp.Session),
WebHelper.CreateEndpointAddress(CurrentApp.Session.AppServerInfo, "Service31071"));
WebReturn webReturn = client.UMPTaskOperation(webRequest);
client.Close();
if (!webReturn.Result)
{
ShowException(string.Format("Fail.\t{0}", webReturn.Message));
return;
}
if (webReturn.ListData.Count <= 0)
{
return;
}
for (int i = 0; i < webReturn.ListData.Count; i++)
{
OperationReturn optReturn = XMLHelper.DeserializeObject <TaskSettingItems>(webReturn.ListData[i]);
if (!optReturn.Result)
{
ShowException(string.Format("Fail.\t{0}\t{1}", optReturn.Code, optReturn.Message));
continue;
}
TaskSettingItems taskItem = optReturn.Data as TaskSettingItems;
if (taskItem == null)
{
ShowException(string.Format("Fail. taskItem is null"));
return;
}
taskItem.RowNumber = i + 1;
taskItem.StrTaskType = CurrentApp.GetLanguageInfo(string.Format("3107T0004{0}", taskItem.TaskType + 3), taskItem.TaskType.ToString());
taskItem.StrStatus = taskItem.Status == "Y" ? CurrentApp.GetLanguageInfo("3107T00011", taskItem.Status) : CurrentApp.GetLanguageInfo("3107T00012", taskItem.Status);
switch (taskItem.RunFreq)
{
case "D":
taskItem.StrRunFreq = CurrentApp.GetLanguageInfo("3107T00072", taskItem.RunFreq);
break;
case "W":
taskItem.StrRunFreq = CurrentApp.GetLanguageInfo("3107T00060", taskItem.RunFreq);
break;
case "M":
taskItem.StrRunFreq = CurrentApp.GetLanguageInfo("3107T00061", taskItem.RunFreq);
break;
case "S":
taskItem.StrRunFreq = CurrentApp.GetLanguageInfo("3107T00062", taskItem.RunFreq);
break;
case "Y":
taskItem.StrRunFreq = CurrentApp.GetLanguageInfo("3107T00063", taskItem.RunFreq);
break;
}
ListTaskItems.Add(taskItem);
}
}
catch (Exception ex)
{
ShowException(ex.Message);
}
}
private bool TaskDBOperation()
{
bool flag = true;
WebRequest webRequest;
Service31071Client client;
WebReturn webReturn;
try
{
if (!S3107App.TaskModify)//新建數據需要獲取任務分配ID、運行週期ID
{
//生成新的任务分配ID
webRequest = new WebRequest();
webRequest.Session = CurrentApp.Session;
webRequest.Code = (int)RequestCode.WSGetSerialID;
webRequest.ListData.Add("31");
webRequest.ListData.Add("372");
webRequest.ListData.Add(DateTime.Now.ToString("yyyyMMddHHmmss"));
client = new Service31071Client(WebHelper.CreateBasicHttpBinding(CurrentApp.Session),
WebHelper.CreateEndpointAddress(CurrentApp.Session.AppServerInfo, "Service31071"));
webReturn = client.UMPTaskOperation(webRequest);
client.Close();
if (!webReturn.Result)
{
return(false);
}
string strNewResultID = webReturn.Data;
if (string.IsNullOrEmpty(strNewResultID))
{
ShowException(CurrentApp.GetLanguageInfo("3107T00082", "strNewResultID1 Is Null"));
return(false);
}
TaskItems.TaskSettingID = Convert.ToInt64(strNewResultID);
//生成新的运行周期ID
webRequest = new WebRequest();
webRequest.Session = CurrentApp.Session;
webRequest.Code = (int)RequestCode.WSGetSerialID;
webRequest.ListData.Add("31");
webRequest.ListData.Add("313");
webRequest.ListData.Add(DateTime.Now.ToString("yyyyMMddHHmmss"));
client = new Service31071Client(WebHelper.CreateBasicHttpBinding(CurrentApp.Session),
WebHelper.CreateEndpointAddress(CurrentApp.Session.AppServerInfo, "Service31071"));
webReturn = client.UMPTaskOperation(webRequest);
client.Close();
if (!webReturn.Result)
{
return(false);
}
strNewResultID = webReturn.Data;
if (string.IsNullOrEmpty(strNewResultID))
{
ShowException(CurrentApp.GetLanguageInfo("3107T00082", "strNewResultID2 Is Null"));
return(false);
}
TaskItems.FrequencyID = Convert.ToInt64(strNewResultID);
}
//往任务设置中插入用户信息
TaskItems.Creator = CurrentApp.Session.UserID;
TaskItems.CreatorName = CurrentApp.Session.UserInfo.UserName;
#region 时长分配比率 T_31_048 在插入数据库时获取自动任务分配ID时读取
TaskRate = new List <TaskDurationRate>();
if (ckDataGrid.IsChecked == true)
{
if (dataGrid.Items.Count < 0)
{
return(false);
}
TaskDurationRate rateItem;
double ratecount = 0.0;
foreach (DataGridInfo tempRate in dataGrid.ItemsSource)
{
rateItem = new TaskDurationRate();
rateItem.DurationMin = tempRate.DurationMin;
rateItem.DurationMax = tempRate.DurationMax;
if (tempRate.DurationMin > tempRate.DurationMax)
{
ShowInformation(CurrentApp.GetLanguageInfo("3107T00085", "Please Input Right Duration"));
return(false);
}
rateItem.Rate = tempRate.Rate;
rateItem.TaskSettingID = TaskItems.TaskSettingID;
ratecount += tempRate.Rate;
TaskRate.Add(rateItem);
}
if (ratecount != 100.0)
{
ShowInformation(CurrentApp.GetLanguageInfo("3107T00085", "Please Input Right Duration"));
return(false);
}
}
#endregion
//往T_31_023、T_31_026、T_31_048中插入数据
webRequest = new WebRequest();
webRequest.Session = CurrentApp.Session;
webRequest.Code = (int)S3107Codes.TaskSettingDBO;
OperationReturn optReturn = XMLHelper.SeriallizeObject(TaskItems);//任务设置 0
if (!optReturn.Result)
{
ShowException(string.Format("Fail.\t{0}\t{1}", optReturn.Code, optReturn.Message));
return(false);
}
webRequest.ListData.Add(optReturn.Data.ToString());
string tempFlag = S3107App.TaskModify == true ? "T" : "F";
webRequest.ListData.Add(tempFlag); // 1
webRequest.ListData.Add(TaskRate.Count.ToString()); //2
if (TaskRate.Count > 0 && ckDataGrid.IsChecked == true)
{
for (int i = 0; i < TaskRate.Count; i++)
{
optReturn = XMLHelper.SeriallizeObject(TaskRate[i]);
if (!optReturn.Result)
{
ShowException(string.Format("Fail.\t{0}\t{1}", optReturn.Code, optReturn.Message));
return(false);
}
webRequest.ListData.Add(optReturn.Data.ToString());//时长比率 2+i
}
}
client = new Service31071Client(WebHelper.CreateBasicHttpBinding(CurrentApp.Session), WebHelper.CreateEndpointAddress(CurrentApp.Session.AppServerInfo, "Service31071"));
webReturn = client.UMPTaskOperation(webRequest);
client.Close();
if (!webReturn.Result)
{
return(false);
}
}
catch (Exception ex)
{
ShowException(ex.Message);
return(false);
}
return(flag);
}
