Example #1
0
        public void GetQueues()
        {
            try
            {
                var pageNumber = 1;
                var pageCount  = 1;

                queueList = new List <QueueInfo>();

                AddLog($"Getting Queues");
                do
                {
                    var queueEntityListing = routingApi.GetRoutingQueues(100, pageNumber++, null, null, null);
                    pageCount = queueEntityListing.PageCount.Value;
                    foreach (var queue in queueEntityListing.Entities)
                    {
                        //queueList.Add(new QueueInfo(queue.Id, queue.Name, queue.MemberCount));

                        queueList.Add(new QueueInfo(queue.Id, queue.Name, queue.MemberCount, queue.AcwSettings.TimeoutMs, queue.AcwSettings.WrapupPrompt));

                        AddLog("Get " + queue.Name + " - " + queue.AcwSettings.WrapupPrompt + " - " + queue.AcwSettings.TimeoutMs);
                    }
                } while (pageNumber <= pageCount);
            }
            catch (Exception ex)
            {
                AddLog($"Error in GetQueues: {ex.Message}");
                MessageBox.Show(ex.Message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
            }
        }
        private void GetQueues()
        {
            try
            {
                AddLog("Clearing current queues...", true);
                cmbQueues.Items.Clear();

                var pageNumber = 1;
                var pageCount  = 1;

                do
                {
                    var queueEntityListing = routingApi.GetRoutingQueues(100, pageNumber++, null, null, true);
                    foreach (var queue in queueEntityListing.Entities)
                    {
                        cmbQueues.Items.Add(new QueueInfo(queue.Id, queue.Name));
                    }
                } while (pageNumber <= pageCount && loggedIn);
                cmbQueues.SelectedIndex = 0;
            }
            catch (Exception ex)
            {
                AddLog($"Error in GetQueues: {ex.Message}");
                AddLog($"Detailled error: {ex}", true);
                MessageBox.Show(ex.Message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
            }
        }