/// <summary>
/// This method used to make agent not ready ACW
/// </summary>
/// <returns></returns>
public OutputValues NotReadyACW()
{
return(RequestNotReady.AgentAfterCallWork());
}
public OutputValues NotReady(string reason, string code, bool isSolicited = false)
{
return(RequestNotReady.AgentNotReady(reason, code, isSolicited));
}