/// <summary>
/// Does the accept chat interaction.
/// </summary>
/// <param name="ticketID">The ticket identifier.</param>
/// <param name="interactionID">The interaction identifier.</param>
/// <param name="proxyID">The proxy identifier.</param>
/// <returns></returns>
public OutputValues DoAcceptChatInteraction(int ticketID, string interactionID, int proxyID, InteractionServerProtocol ixnProtocol)
{
OutputValues output = OutputValues.GetInstance();
if (ixnProtocol != null)
{
Settings.IxnServerProtocol = ixnProtocol;
}
try
{
output = RequestAcceptInteraction.AcceptChatInteraction(ticketID, interactionID, proxyID);
}
catch (Exception generalException)
{
logger.Error("Error occurred while Do Accept Chat Interaction " + generalException.ToString());
}
return(output);
}
public OutputValues AcceptInteraction(int ticketID, string interactionID, int proxyID)
{
RequestAcceptInteraction requestAcceptInteraction = new RequestAcceptInteraction();
return(requestAcceptInteraction.AcceptInteraction(ticketID, interactionID, proxyID));
}
