Example #1
0
        protected override void Execute(CodeActivityContext context)
        {
            // Get the connection string
            DBConnection ext = context.GetExtension <DBConnection>();

            if (ext == null)
            {
                throw new InvalidProgramException("No connection string available");
            }

            RequestDataContext dc = new RequestDataContext(ext.ConnectionString);

            // Create and initialize a Request object
            Request r = new Request();

            r.UserName         = UserName.Get(context);
            r.UserEmail        = UserEmail.Get(context);
            r.RequestType      = RequestType.Get(context);
            r.Comment          = Comment.Get(context);
            r.CreateDate       = DateTime.UtcNow;
            r.RequestKey       = RequestKey.Get(context);
            r.QueueInstanceKey = QueueInstanceKey.Get(context);

            // Insert the Request record
            PersistRequest persist = context.GetExtension <PersistRequest>();

            persist.AddRequest(r);
        }
Example #2
0
        protected override void Execute(CodeActivityContext context)
        {
            // Get the connection string
            DBConnection ext = context.GetExtension <DBConnection>();

            if (ext == null)
            {
                throw new InvalidProgramException("No connection string available");
            }

            UserTasksDataContext dc = new UserTasksDataContext(ext.ConnectionString);

            // Lookup the QueueInstance
            dc.Refresh(System.Data.Linq.RefreshMode.OverwriteCurrentValues, dc.QueueInstances);
            QueueInstance qi = dc.QueueInstances.SingleOrDefault(x => x.QueueInstanceKey == QueueInstanceKey.Get(context));

            if (qi == null)
            {
                throw new InvalidProgramException("The specified request (" + QueueInstanceKey.Get(context) + ") was not found");
            }

            qi.QC                 = true;
            qi.Priority           = Priority.Get(context);
            qi.AssignedOperatorID = null;
            qi.AssignedDate       = null;

            // Update the QueueInstance record
            PersistQueueInstance persist = context.GetExtension <PersistQueueInstance>();

            persist.AddQueueInstance(qi);

            // Add a custom track record
            CustomTrackingRecord userRecord = new CustomTrackingRecord("QC")
            {
                Data =
                {
                    { "QueueInstanceKey", qi.QueueInstanceKey  },
                    { "SubQueueID",       qi.CurrentSubQueueID }
                }
            };

            // Emit the custom tracking record
            context.Track(userRecord);
        }
Example #3
0
        protected override void Execute(CodeActivityContext context)
        {
            // Get the connection string
            DBConnection ext = context.GetExtension <DBConnection>();

            if (ext == null)
            {
                throw new InvalidProgramException("No connection string available");
            }

            UserTasksDataContext dc = new UserTasksDataContext(ext.ConnectionString);

            // Lookup the QueueInstance
            dc.Refresh(System.Data.Linq.RefreshMode.OverwriteCurrentValues, dc.QueueInstances);
            QueueInstance qi = dc.QueueInstances.SingleOrDefault(x => x.QueueInstanceKey == QueueInstanceKey.Get(context));

            if (qi == null)
            {
                throw new InvalidProgramException("The specified request (" + QueueInstanceKey.Get(context) + ") was not found");
            }

            QueueInstance.Set(context, qi);
            ConnectionString.Set(context, ext.ConnectionString);
        }
Example #4
0
        protected override void Execute(CodeActivityContext context)
        {
            // Get the connection string
            DBConnection ext = context.GetExtension <DBConnection>();

            if (ext == null)
            {
                throw new InvalidProgramException("No connection string available");
            }

            // Lookup the operator
            UserTasksDataContext dc = new UserTasksDataContext(ext.ConnectionString);
            OperatorConfig       oc = dc.OperatorConfigs.SingleOrDefault(x => x.OperatorKey == OperatorKey.Get(context));

            if (oc == null)
            {
                throw new InvalidProgramException("The specified operator (" + OperatorKey.Get(context).ToString() + ") was not found");
            }

            // Lookup the QueueInstance
            dc.Refresh(System.Data.Linq.RefreshMode.OverwriteCurrentValues, dc.QueueInstances);
            QueueInstance qi = dc.QueueInstances.SingleOrDefault(x => x.QueueInstanceKey == QueueInstanceKey.Get(context));

            if (qi == null)
            {
                throw new InvalidProgramException("The specified request (" + QueueInstanceKey.Get(context) + ") was not found");
            }

            if (qi.AssignedOperatorID != null)
            {
                if (qi.AssignedOperatorID != oc.OperatorConfigID)
                {
                    Result.Set(context, -1);
                    return;
                }
            }

            qi.AssignedOperatorID = oc.OperatorConfigID;
            qi.AssignedDate       = DateTime.UtcNow;

            // Update the QueueInstance record
            PersistQueueInstance persist = context.GetExtension <PersistQueueInstance>();

            persist.AddQueueInstance(qi);

            Result.Set(context, 0);

            // Add a custom track record
            CustomTrackingRecord userRecord = new CustomTrackingRecord("Assign")
            {
                Data =
                {
                    { "QueueInstanceKey", qi.QueueInstanceKey      },
                    { "OperatorKey",      OperatorKey.Get(context) },
                    { "SubQueueID",       qi.CurrentSubQueueID     },
                    { "QC",               qi.QC                    }
                }
            };

            // Emit the custom tracking record
            context.Track(userRecord);
        }
Example #5
0
        protected override void Execute(CodeActivityContext context)
        {
            // Get the connection string
            DBConnection ext = context.GetExtension <DBConnection>();

            if (ext == null)
            {
                throw new InvalidProgramException("No connection string available");
            }

            UserTasksDataContext dc = new UserTasksDataContext(ext.ConnectionString);

            Queue    q          = null;
            SubQueue sq         = null;
            int      queueID    = 0;
            int      subQueueID = 0;

            if (QueueName.Get(context) != "" && SubQueueName.Get(context) != "None")
            {
                // Lookup the queue and subqueue
                q = dc.Queues.SingleOrDefault(x => x.QueueName == QueueName.Get(context));
                if (q == null)
                {
                    throw new InvalidProgramException("The specified queue (" + QueueName.Get(context) + ") was not found");
                }

                sq = dc.SubQueues.SingleOrDefault(x => x.QueueID == q.QueueID &&
                                                  x.SubQueueName == SubQueueName.Get(context));
                if (sq == null)
                {
                    throw new InvalidProgramException("The specified subqueue (" +
                                                      QueueName.Get(context) + " - " +
                                                      SubQueueName.Get(context) + ") was not found");
                }

                queueID    = q.QueueID;
                subQueueID = sq.SubQueueID;
            }

            // Lookup the QueueInstance
            dc.Refresh(System.Data.Linq.RefreshMode.OverwriteCurrentValues, dc.QueueInstances);
            QueueInstance qi = dc.QueueInstances.SingleOrDefault(x => x.QueueInstanceKey == QueueInstanceKey.Get(context));

            if (qi == null)
            {
                throw new InvalidProgramException("The specified request (" + QueueInstanceKey.Get(context) + ") was not found");
            }

            // Assign the QueueInstance to this subqueue
            if (sq != null)
            {
                qi.CurrentSubQueueID = sq.SubQueueID;
            }
            else
            {
                qi.CurrentSubQueueID = null;
            }

            qi.AssignedDate       = null;
            qi.AssignedOperatorID = null;
            qi.QC       = false;
            qi.Priority = null;

            // Update the QueueInstance record
            PersistQueueInstance persist = context.GetExtension <PersistQueueInstance>();

            persist.AddQueueInstance(qi);

            // Add a custom track record
            CustomTrackingRecord userRecord = new CustomTrackingRecord("Route")
            {
                Data =
                {
                    { "QueueInstanceKey", qi.QueueInstanceKey  },
                    { "SubQueueID",       qi.CurrentSubQueueID }
                }
            };

            // Emit the custom tracking record
            context.Track(userRecord);
        }