public PhoneCall FixEmptyDates(PhoneCall thisCall)
{
//Fix DateMin Casting to SQL DateMin
if (thisCall.SessionEndTime == DateTime.MinValue)
{
thisCall.SessionEndTime = SqlDateTime.MinValue.Value;
}
if (thisCall.ResponseTime == DateTime.MinValue)
{
thisCall.ResponseTime = SqlDateTime.MinValue.Value;
}
if (thisCall.AcDisputeResolvedOn == DateTime.MinValue)
{
thisCall.AcDisputeResolvedOn = SqlDateTime.MinValue.Value;
}
if (thisCall.AcInvoiceDate == DateTime.MinValue)
{
thisCall.AcInvoiceDate = SqlDateTime.MinValue.Value;
}
if (thisCall.UiAssignedOn == DateTime.MinValue)
{
thisCall.UiAssignedOn = SqlDateTime.MinValue.Value;
}
if (thisCall.UiMarkedOn == DateTime.MinValue)
{
thisCall.UiMarkedOn = SqlDateTime.MinValue.Value;
}
return(thisCall);
}
public override byte[] ToBytes()
{
return(TLUtils.Combine(
TLUtils.SignatureToBytes(Signature),
PhoneCall.ToBytes(),
Users.ToBytes()));
}
static void TestStatePhoneCall()
{
var phoneCall = new PhoneCall("Lokesh");
phoneCall.Print();
phoneCall.Dialed("Prameela");
phoneCall.Print();
phoneCall.Connected();
phoneCall.Print();
phoneCall.SetVolume(2);
phoneCall.Print();
phoneCall.Hold();
phoneCall.Print();
phoneCall.Mute();
phoneCall.Print();
phoneCall.Unmute();
phoneCall.Print();
phoneCall.Resume();
phoneCall.Print();
phoneCall.SetVolume(11);
phoneCall.Print();
Console.WriteLine("Graph...");
Console.WriteLine(phoneCall.ToDotGraph());
Console.WriteLine("Press any key...");
Console.ReadKey(true);
}
public void Extensions_Entity_ToStringAttributes()
{
var entity = new Contact
{
FirstName = "a",
LastName = "b",
};
AssertAreEqual("{0}[firstname]: a{1}{0}[lastname]: b", entity.ToStringAttributes());
var phoneCall = new PhoneCall
{
From = new List <ActivityParty> {
new ActivityParty {
PartyId = new EntityReference(entity.LogicalName, Guid.NewGuid())
{
Name = "a"
}
},
new ActivityParty {
PartyId = new EntityReference(entity.LogicalName, Guid.NewGuid())
{
Name = "b"
}
}
}
};
AssertAreEqual("{0}[from]: {1}{0}{0}[0:partyid]: "
+ phoneCall.From.First().PartyId.GetNameId() + "{1}{0}{0}[1:partyid]: "
+ phoneCall.From.Skip(1).First().PartyId.GetNameId(), phoneCall.ToStringAttributes());
}
public override void ToStream(Stream output)
{
output.Write(TLUtils.SignatureToBytes(Signature));
PhoneCall.ToStream(output);
Users.ToStream(output);
}
static void Main(string[] args)
{
var phoneCall = new PhoneCall("MyFriend");
phoneCall.Print();
phoneCall.Dialed("Prameela");
phoneCall.Print();
phoneCall.Connected();
phoneCall.Print();
phoneCall.SetVolume(2);
phoneCall.Print();
phoneCall.Hold();
phoneCall.Print();
phoneCall.Mute();
phoneCall.Print();
phoneCall.Unmute();
phoneCall.Print();
phoneCall.Resume();
phoneCall.Print();
phoneCall.SetVolume(11);
phoneCall.Print();
Console.WriteLine(phoneCall.ToDotGraph());
Console.WriteLine("Press any key...");
Console.ReadKey(true);
}
// Ends the call and saves the information to the database.
private void btnEnd_Click_1(object sender, EventArgs e)
{
string duration = lblHours.Text + ":" + lblMinutes.Text + ":" + lblSeconds.Text;
string[] arrayNotes = rtxNotes.Text.Split('\n');
string notes = "";
for (int i = 0; i < arrayNotes.Length; i++)
{
notes = notes + " " + arrayNotes[i];
}
string reason = cmbReason.Items[cmbReason.SelectedIndex].ToString();
PhoneCall call = new PhoneCall();
if (cmbReason.SelectedIndex != 0)
{
timer.Stop();
call = new PhoneCall(0, duration, DateTime.Now, reason, notes, int.Parse(admin.AdministratorID.ToString()));
call.AddCall();
this.Hide();
}
else
{
MessageBox.Show("Please choose a reason for the call!", "Error!", MessageBoxButtons.OK, MessageBoxIcon.Error);
}
}
public async Task <ActionResult <PhoneCall> > PostPhoneCall(PhoneCall phoneCall)
{
_context.PhoneCall.Add(phoneCall);
await _context.SaveChangesAsync();
return(CreatedAtAction("GetPhoneCall", new { id = phoneCall.PhoneCallId }, phoneCall));
}
public async Task <IActionResult> PutPhoneCall(long id, PhoneCall phoneCall)
{
if (id != phoneCall.PhoneCallId)
{
return(BadRequest());
}
_context.Entry(phoneCall).State = EntityState.Modified;
try
{
await _context.SaveChangesAsync();
}
catch (DbUpdateConcurrencyException)
{
if (!PhoneCallExists(id))
{
return(NotFound());
}
else
{
throw;
}
}
return(NoContent());
}
public static async void TestPhoneCall()
{
Console.WriteLine("Calling phone number via Twilio. It should ring out.");
Utils.Logger.Info("Calling phone number via Twilio. It should ring out.");
try
{
var call = new PhoneCall
{
FromNumber = Caller.Gyantal,
ToNumber = PhoneCall.PhoneNumbers[Caller.Gyantal],
Message = "This is a test phone call from Health Monitor.",
NRepeatAll = 2
};
// skipped temporarily
bool didTwilioAcceptedTheCommand = await call.MakeTheCallAsync();
if (didTwilioAcceptedTheCommand)
{
Utils.Logger.Debug("TestPhoneCall(): PhoneCall instruction was sent to Twilio.");
}
else
{
Utils.Logger.Error("TestPhoneCall(): PhoneCall instruction was NOT accepted by Twilio.");
}
}
catch (Exception e)
{
Utils.Logger.Error(e, "TestPhoneCall(): Exception in TestPhoneCall().");
}
}
public static PhoneCall RandomCall()
{
PhoneCall call = new PhoneCall();
call.DialogClip = ClipManager.RandomClip();
return(call);
}
public void Run_WithPhoneCallOnSuccess_SavesPhoneCallAndIncrementsCallbackBookingQuotaNumberOfBookings()
{
var candidateId = Guid.NewGuid();
var scheduledAt = DateTime.UtcNow.AddDays(3);
var phoneCall = new PhoneCall()
{
ScheduledAt = scheduledAt
};
_candidate.PhoneCall = phoneCall;
var quota = new CallbackBookingQuota()
{
StartAt = scheduledAt, NumberOfBookings = 5, Quota = 10
};
_mockContext.Setup(m => m.GetRetryCount(null)).Returns(0);
_mockCrm.Setup(mock => mock.Save(It.IsAny <Candidate>())).Callback <BaseModel>(c => c.Id = candidateId);
_mockCrm.Setup(mock => mock.GetCallbackBookingQuota(scheduledAt)).Returns(quota);
_job.Run(_candidate.SerializeChangeTracked(), null);
phoneCall.CandidateId = candidateId.ToString();
_mockCrm.Verify(mock => mock.Save(It.Is <PhoneCall>(p => IsMatch(phoneCall, p))), Times.Once);
_mockCrm.Verify(mock => mock.Save(It.Is <CallbackBookingQuota>(q => IsMatch(quota, q))), Times.Once);
quota.NumberOfBookings.Should().Be(6);
_metrics.HangfireJobQueueDuration.WithLabels(new[] { "UpsertCandidateJob" }).Count.Should().Be(1);
}
public void DoEvent()
{
if (PhoneCall != null)
{
PhoneCall.Invoke();
}
}
public void RemovePhoneCall(int id)
{
PhoneCall PhoneCall = GetPhoneCall(id);
context.PhoneCalls.Remove(PhoneCall);
context.SaveChanges();
}
public void Should_create_phone_call_history_on_create_of_a_phonecall_with_its_details()
{
var ctx = new XrmFakedContext();
var contact = new Contact()
{
Id = Guid.NewGuid()
};
var phoneCall = new PhoneCall()
{
Id = Guid.NewGuid(),
RegardingObjectId = contact.ToEntityReference(),
PhoneNumber = "+34666666666"
};
ctx.ExecutePluginWithTarget <PhoneCallCreatePlugin>(phoneCall);
var historyRecords = ctx.CreateQuery <ultra_phonecallhistory>().ToList();
Assert.Equal(1, historyRecords.Count);
var historyRecord = historyRecords.First();
Assert.Equal(phoneCall.PhoneNumber, historyRecord.ultra_phonenumber);
Assert.Equal(phoneCall.RegardingObjectId.Id, historyRecord.ultra_contactid.Id);
Assert.Equal(historyRecord.Id, phoneCall.ultra_phonecallhistoryid.Id);
}
public void CheckPhoneCallHistory()
{
string crmCon = ConfigurationManager.ConnectionStrings["crm"].ConnectionString;
using (CrmServiceClient svc = new CrmServiceClient(crmCon))
{
Contact c = new Contact();
c.FirstName = "Wael";
c.LastName = Guid.NewGuid().ToString();
c.MobilePhone = new Random().Next(100000000, 200000000).ToString();
c.Id = svc.Create(c);
PhoneCall p = new PhoneCall();
p.RegardingObjectId = c.ToEntityReference();
p.PhoneNumber = c.MobilePhone;
p.Id = svc.Create(p);
using (var ctx = new XrmServiceContext(svc))
{
var exists = (from ph in ctx.CreateQuery <ultra_phonecallhistory>()
where ph.ultra_contactid.Id == c.Id
where ph.ultra_phonenumber == c.MobilePhone
select ph).FirstOrDefault() != null;
Assert.IsTrue(exists);
}
}
}
public void Shouldnt_create_a_duplicate_phone_call_history_record()
{
var ctx = new XrmFakedContext();
var contact = new Contact()
{
Id = Guid.NewGuid()
};
var phoneCall = new PhoneCall()
{
Id = Guid.NewGuid(),
RegardingObjectId = contact.ToEntityReference(),
PhoneNumber = "+34666666666"
};
var existingPhoneCallHistory = new ultra_phonecallhistory()
{
Id = Guid.NewGuid(),
ultra_contactid = contact.ToEntityReference(),
ultra_phonenumber = phoneCall.PhoneNumber
};
ctx.Initialize(existingPhoneCallHistory);
ctx.ExecutePluginWithTarget <PhoneCallCreatePlugin>(phoneCall);
var historyRecords = ctx.CreateQuery <ultra_phonecallhistory>().ToList();
Assert.Equal(1, historyRecords.Count);
}
private void delCurCall_Click(object sender, EventArgs e)
{
if (lvCalls.CheckedItems.Count > 0)
{
foreach (ListViewItem item in lvCalls.CheckedItems)
{
lvCalls.Items.Remove(item);
var selectedCall = new PhoneCall()
{
From = (item.SubItems[0].Text == "" ? null: item.SubItems[0].Text),
To = item.SubItems[1].Text,
StartTime = DateTime.Parse(item.SubItems[2].Text),
Direction = (CallDirection)Enum.Parse(typeof(CallDirection), item.SubItems[4].Text)
};
var calls = phone1.UseComponent <Memory>().Get <PhoneCall>().ToList();
foreach (var call in calls)
{
if ((call as IEquatable <PhoneCall>).Equals(selectedCall))
{
phone1.UseComponent <Memory>().Get <PhoneCall>().Remove(call);
}
}
}
}
}
public void ClearLine()
{
_currCall = null;
_outgoing.ClearTarget();
_incoming.ClearTarget();
Operator.FreePhoneLine(this);
}
public void LocalCrmTests_NonPrimitiveDataTypesAreCloned()
{
var service = GetService();
var contact = new Contact();
contact.Id = service.Create(contact);
var phoneCall = new PhoneCall();
phoneCall.Id = service.Create(phoneCall);
SetActivityParty(phoneCall, PhoneCall.Fields.From, new ActivityParty {
PartyId = contact.ToEntityReference()
});
phoneCall.CreatedBy = contact.ToEntityReference();
service.Update(phoneCall);
phoneCall.CreatedBy.Name = "Test";
Assert.AreEqual(1, service.GetFirst <PhoneCall>().From.Count());
var from = phoneCall.GetAttributeValue <EntityCollection>(PhoneCall.Fields.From);
from.Entities.Clear();
Assert.IsNull(service.GetFirst <PhoneCall>().CreatedBy.Name);
Assert.AreEqual(1, service.GetFirst <PhoneCall>().From.Count());
}
public int solution(String S)
{
String[] phoneCalls = S.Split((char)10);
var PhoneCall_dict = new Dictionary <long, PhoneCall>();
// maxiumum duraction call
PhoneCall maxDurationphoneCall = null;
int totalPhoneBill = 0;
foreach (var phoneCall in phoneCalls)
{
var phoneInfo = phoneCall.Split(',');
var duration = phoneInfo[0].Trim();
var phone = phoneInfo[1].Trim();
var NumericPhone = ConvertPhoneToNumeric(phone);
PhoneCall phoneObj = null;
if (!PhoneCall_dict.ContainsKey(NumericPhone))
{
phoneObj = new PhoneCall()
{
phoneNumber = NumericPhone, totalDuration = CalcDurationInSec(duration), totalBill = CalcBill(duration)
};
PhoneCall_dict.Add(phoneObj.phoneNumber, phoneObj);
}
else
{
phoneObj = PhoneCall_dict[NumericPhone];
phoneObj.totalDuration += CalcDurationInSec(duration);
phoneObj.totalBill += CalcBill(duration);
}
totalPhoneBill += CalcBill(duration);
// Check for Tie cases
if (maxDurationphoneCall == null) // First time
{
maxDurationphoneCall = phoneObj;
}
else if (maxDurationphoneCall.totalDuration <= phoneObj.totalDuration)
{
if (maxDurationphoneCall.totalDuration < phoneObj.totalDuration)
{
maxDurationphoneCall = phoneObj;
}
else
{
//check for smallest numbr
maxDurationphoneCall = (maxDurationphoneCall.phoneNumber < phoneObj.phoneNumber) ? maxDurationphoneCall : phoneObj;
}
}
}
return(totalPhoneBill - maxDurationphoneCall.totalBill);
}
// Callback method for refreshing call state for the phone call.
private void RefreshPhoneCallState(object pCall)
{
PhoneCall call = (PhoneCall)pCall;
call.Refresh();
//string sAdd = "Call Status: " + call.State + "\r\n";
//txtBody.Text += sAdd; // TODO: need to get the body to display updates...
}
public void Execute(IServiceProvider serviceProvider)
{
ITracingService tracingService = (ITracingService)serviceProvider.GetService(typeof(ITracingService));
IPluginExecutionContext context = (IPluginExecutionContext)serviceProvider.GetService(typeof(IPluginExecutionContext));
IOrganizationServiceFactory serviceFactory = (IOrganizationServiceFactory)serviceProvider.GetService(typeof(IOrganizationServiceFactory));
IOrganizationService service = serviceFactory.CreateOrganizationService(context.UserId);
CrmServiceContext xrm = new CrmServiceContext(service);
if (context.PostEntityImages.Contains("PostCall") && context.PostEntityImages["PostCall"] is Entity)
{
PhoneCall call = context.PostEntityImages["PostCall"].ToEntity <PhoneCall>();
if (call.StateCode is PhoneCallState.Completed)
{
try
{
//call.Description += $"\nPhone call was completed at {call.ActualEnd} \nDue date: {call.ScheduledEnd}";
bool CallInTime = (int)DateTime.Compare((DateTime)call.ScheduledEnd, (DateTime)call.ActualEnd) >= 0;//>=0 in time, <0 not in time
CrmEarlyBound.Task task = xrm.TaskSet.Where(p => p.RegardingObjectId.Id == call.RegardingObjectId.Id).ToList().FirstOrDefault();
if (task.StateCode is TaskState.Completed)
{
bool TaskInTime = (int)DateTime.Compare((DateTime)task.ScheduledEnd, (DateTime)task.ActualEnd) >= 0;
BL.ActivityInTime(CallInTime, TaskInTime, call.RegardingObjectId.Id, serviceProvider);
}
//BL.ActivityInTime(call, CallInTime, call.RegardingObjectId.Id, serviceProvider);
//get account from call
//EntityReference acc = (EntityReference)call.Attributes["regardingobjectid"];
//Entity accc = service.Retrieve(acc.LogicalName, acc.Id, new ColumnSet(true));
//Account account = (Account)accc;
//ColumnSet columnSet = new ColumnSet(true);
//Account account = (Account)service.Retrieve("account", acc.Id, columnSet);
//Entity accEnt = (Entity)account;
//IEnumerable<Task> relatedTasks = account.Account_Tasks;
//Task related = (Task)relatedTasks.First<Task>();
/*
* List<Task> relatedTasks = xrm.TaskSet.Where(c => c.RegardingObjectId.Id == account.Id).ToList();
* Task related = relatedTasks.First();
* //throw new InvalidPluginExecutionException(related == null ? "null" : "not null");
* if (related.StateCode is TaskState.Completed)//Value cannot be null. Parameter name: source
* {
* bool TaskInTime = (int)DateTime.Compare((DateTime)related.ScheduledEnd, (DateTime)related.ActualEnd) >= 0;
* if (CallInTime && TaskInTime)
* account.new_NewClientProccess = Account_new_NewClientProccess.Passedintime;
* else
* account.new_NewClientProccess = Account_new_NewClientProccess.Passednotintime;
* service.Update(call);
* service.Update(account);
* }
*/
}
catch (Exception ex)
{
throw new InvalidPluginExecutionException($"An error occurred in Call plug-in: {ex.Message}");
}
}
}
}
public ConnectionResult ConnectCall(int receptorId)
{
if (gameController.currentGameState != GameState.PLAYING)
{
return(ConnectionResult.IS_VOID);
}
if (phoneCalls.Count(x => x.state == PhoneCallState.PENDING) > 0)
{
if (currentPhoneCall == null)
{
if (phoneCalls.Count(x => x.state == PhoneCallState.CONNECTED) > 2)
{
return(ConnectionResult.IS_VOID);
}
currentPhoneCall = phoneCalls.Take(phoneCallIndex).FirstOrDefault(x => x.state == PhoneCallState.PENDING && x.caller == receptorId);
if (currentPhoneCall != null)
{
gameController.NotifyShowCaller(currentPhoneCall.caller);
sfxController.PlayPlugIn();
return(ConnectionResult.IS_CALLER);
}
}
else if (currentPhoneCall.receiver == receptorId)
{
currentPhoneCall.state = PhoneCallState.CONNECTED;
stressController.EndCall(phoneCalls.IndexOf(currentPhoneCall));
gameController.CallCompleted(currentPhoneCall.caller, receptorId);
currentPhoneCall = null;
sfxController.PlayConnected();
return(ConnectionResult.IS_RECEIVER);
}
else
{
stressController.WrongConnection();
if (receptorId == currentPhoneCall.caller)
{
return(ConnectionResult.IS_SAME);
}
if (phoneCalls.Take(phoneCallIndex).Any(x => x.state == PhoneCallState.PENDING && x.caller == receptorId))
{
return(ConnectionResult.IS_SAME);
}
gameController.WrongConnection(receptorId);
sfxController.PlayError();
return(ConnectionResult.IS_WRONG);
}
}
return(ConnectionResult.IS_VOID);
}
public void EqualCallsTest()
{
PhoneCall call1 = new PhoneCall("123", true, cont1);
PhoneCall call2 = new PhoneCall("123", true, cont1);
bool res = call1.Equals(call2);
Assert.IsTrue(res);
}
/// <summary>
/// Callback method for refreshing call state for the phone call.
/// </summary>
/// <param name="pCall">The PhoneCall object that contains the call state.</param>
static void RefreshPhoneCallState(object pCall)
{
PhoneCall call = (PhoneCall)pCall;
// Update the phone call state. This results in a GetPhoneCallInformation operation call to EWS.
call.Refresh();
Console.WriteLine(DateTime.Now + " - Call Status: " + call.State);
}
} // End Sub ListAllMails
/// <summary>
/// Finds the first email message and initiates an attempt to call a phone number and
/// dictate the contents of the email message. This sample requires that Unified Messaging
/// is enabled for the caller.
/// </summary>
/// <param name="service">An ExchangeService object with credentials and the EWS URL.</param>
public static void PlayEmailOnPhone(ExchangeService service)
{
/// <summary>
/// Callback method for refreshing call state for the phone call.
/// </summary>
/// <param name="pCall">The PhoneCall object that contains the call state.</param>
void RefreshPhoneCallState(object pCall)
{
PhoneCall phoneCall = (PhoneCall)pCall;
// Update the phone call state. This results in a GetPhoneCallInformation operation call to EWS.
phoneCall.Refresh();
System.Console.WriteLine(System.DateTime.Now + " - Call Status: " + phoneCall.State);
} // End Sub RefreshPhoneCallState
// Find the first email message in the Inbox folder.
ItemView view = new ItemView(1);
view.PropertySet = new PropertySet(BasePropertySet.IdOnly);
// Find the first email message in the Inbox. This results in a FindItem operation call to EWS.
FindItemsResults <Item> results = service.FindItems(WellKnownFolderName.Inbox, view);
try
{
string itemId = results.Items[0].Id.UniqueId;
string dialstring = "4255551212";
// Initiate a call to dictate an email message over a phone call.
// This results in a PlayOnPhone operation call to EWS.
PhoneCall call = service.UnifiedMessaging.PlayOnPhone(itemId, dialstring);
System.Console.WriteLine("Call Number: " + dialstring);
System.Console.WriteLine(System.DateTime.Now + " - Call Status: " + call.State + "\n\r");
// Create a timer that will start immediately. Timer will call callback every 2 seconds.
using (System.Threading.Timer timer = new System.Threading.Timer(RefreshPhoneCallState, call, 0, 2000))
{
System.Console.WriteLine("PRESS ENTER TO END THE PHONE CALL AND CALL STATUS UPDATES");
System.Console.ReadLine();
// Disconnect the phone call if it is not already disconnected.
if (call.State != PhoneCallState.Disconnected)
{
call.Disconnect();
}
} // End Using timer
System.Console.WriteLine("PRESS ENTER TO END CLOSE THIS WINDOW");
System.Console.ReadLine();
}
catch (System.Exception ex)
{
System.Console.WriteLine(ex.Message);
}
} // End Sub PlayEmailOnPhone
private void frmCallHistory_Load(object sender, EventArgs e)
{
dgvCallHistory.AutoSizeColumnsMode = DataGridViewAutoSizeColumnsMode.AllCells;
dgvCallHistory.AutoResizeColumns();
bs.DataSource = PhoneCall.GetCalls();
dgvCallHistory.DataSource = bs.DataSource;
}
/// <summary>
/// Refreshes the state of this phone call.
/// </summary>
void Refresh()
{
PhoneCall phoneCall = service.UnifiedMessaging.GetPhoneCallInformation(this.id);
this.state = phoneCall.State;
this.connectionFailureCause = phoneCall.ConnectionFailureCause;
this.sipResponseText = phoneCall.SIPResponseText;
this.sipResponseCode = phoneCall.SIPResponseCode;
}
: super()
{
EwsUtilities.Assert(
service != null,
"GetPhoneCallResponse.ctor",
"service is null");
this.phoneCall = new PhoneCall(service);
}
public static void Main()
{
Soldier giJoe = new Soldier(266143);
PhoneCall aCall = new PhoneCall("212", "344-4188");
Console.WriteLine(giJoe.ToString());
giJoe.Reverse();
Console.WriteLine(giJoe.ToString());
giJoe.Reverse();
Console.WriteLine(giJoe.ToString());
Console.WriteLine(aCall.ToString());
aCall.Reverse();
Console.WriteLine(aCall.ToString());
}
/// <summary>
/// This method creates any entity records that this sample requires.
/// Create a queue instance.
/// Create a phone call activity instance.
/// Add phone call entity instance in to queue.
/// Mark phone call entity instance status as completed.
/// </summary>
public void CreateRequiredRecords()
{
// Create a queue instance and set its property values.
Queue newQueue = new Queue()
{
Name = "Example Queue",
Description = "This is an example queue.",
QueueViewType = new OptionSetValue((int)QueueQueueViewType.Private)
};
_queueId = _serviceProxy.Create(newQueue);
Console.WriteLine("Created {0}.", newQueue.Name);
// Create a phone call activity instance.
PhoneCall newPhoneCall = new PhoneCall
{
Description = "Example Phone Call"
};
_phoneCallId = _serviceProxy.Create(newPhoneCall);
Console.WriteLine("Created {0}.", newPhoneCall.Description);
// Create a new instance of a queueitem and initialize its
// properties.
QueueItem item = new QueueItem
{
QueueId = new EntityReference(Queue.EntityLogicalName, _queueId),
ObjectId = new EntityReference(PhoneCall.EntityLogicalName, _phoneCallId)
};
// Create the queueitem on the server, which will associate
// the phone call activity with the queue.
_queueItemId = _serviceProxy.Create(item);
Console.WriteLine("Added phone call entity instance to {0}", newQueue.Name);
// Mark the phone call as completed.
SetStateRequest setStatePhoneCall = new SetStateRequest
{
EntityMoniker = new EntityReference(PhoneCall.EntityLogicalName,
_phoneCallId),
State = new OptionSetValue((int)PhoneCallState.Completed),
Status = new OptionSetValue(-1)
};
_serviceProxy.Execute(setStatePhoneCall);
Console.WriteLine("PhoneCall entity instance has been marked as completed.");
return;
}
/// <summary>
/// Creates any entity records that this sample requires.
/// </summary>
public void CreateRequiredRecords()
{
#region Create or Retrieve the necessary system users
// Retrieve the ldapPath
String ldapPath = String.Empty;
// Retrieve the sales team - 1 sales manager and 2 sales representatives.
_salesManagerId =
SystemUserProvider.RetrieveSalesManager(_serviceProxy, ref ldapPath);
_salesRepresentativeIds =
SystemUserProvider.RetrieveSalespersons(_serviceProxy, ref ldapPath);
#endregion
#region Create PhoneCall record and supporting account
Account account = new Account
{
Name = "Margie's Travel",
Address1_PostalCode = "99999"
};
_accountId = (_serviceProxy.Create(account));
account.Id = _accountId;
// Create Guids for PhoneCalls
_phoneCallId = Guid.NewGuid();
_phoneCall2Id = Guid.NewGuid();
// Create ActivityPartys for the phone calls' "From" field.
ActivityParty activityParty = new ActivityParty()
{
PartyId = account.ToEntityReference(),
ActivityId = new EntityReference
{
Id = _phoneCallId,
LogicalName = PhoneCall.EntityLogicalName,
},
ParticipationTypeMask = new OptionSetValue(9),
};
ActivityParty activityPartyClosed = new ActivityParty()
{
PartyId = account.ToEntityReference(),
ActivityId = new EntityReference
{
Id = _phoneCall2Id,
LogicalName = PhoneCall.EntityLogicalName,
},
ParticipationTypeMask = new OptionSetValue(9)
};
// Create an open phone call.
PhoneCall phoneCall = new PhoneCall()
{
Id = _phoneCallId,
Subject = "Sample Phone Call",
DirectionCode = false,
To = new ActivityParty[] { activityParty },
OwnerId = new EntityReference("systemuser", _salesRepresentativeIds[0]),
ActualEnd = DateTime.Now
};
_serviceProxy.Create(phoneCall);
// Close the first phone call.
SetStateRequest closePhoneCall = new SetStateRequest()
{
EntityMoniker = phoneCall.ToEntityReference(),
State = new OptionSetValue(1),
Status = new OptionSetValue(4)
};
_serviceProxy.Execute(closePhoneCall);
// Create a second phone call.
phoneCall = new PhoneCall()
{
Id = _phoneCall2Id,
Subject = "Sample Phone Call 2",
DirectionCode = true,
To = new ActivityParty[] { activityParty },
OwnerId = new EntityReference("systemuser", _salesRepresentativeIds[1]),
ActualEnd = DateTime.Now
};
_serviceProxy.Create(phoneCall);
// Close the second phone call.
closePhoneCall = new SetStateRequest()
{
EntityMoniker = phoneCall.ToEntityReference(),
State = new OptionSetValue(1),
Status = new OptionSetValue(4)
};
_serviceProxy.Execute(closePhoneCall);
#endregion
}
/// <summary>
/// Creates any entity records that this sample requires.
/// </summary>
public void CreateRequiredRecords()
{
#region Create or Retrieve the necessary system users
// Retrieve a sales manager.
_salesManagerId =
SystemUserProvider.RetrieveMarketingManager(_serviceProxy);
#endregion
#region Create PhoneCall record and supporting account
Account newAccount = new Account
{
Name = "Margie's Travel",
Address1_PostalCode = "99999"
};
_accountId = (_serviceProxy.Create(newAccount));
newAccount.Id = _accountId;
// Create Guids for PhoneCalls
_phoneCallId = Guid.NewGuid();
_phoneCall2Id = Guid.NewGuid();
// Create ActivityPartys for the phone calls' "From" field.
ActivityParty activityParty = new ActivityParty()
{
PartyId = newAccount.ToEntityReference(),
ActivityId = new EntityReference
{
Id = _phoneCallId,
LogicalName = PhoneCall.EntityLogicalName,
},
ParticipationTypeMask = new OptionSetValue(9)
};
ActivityParty activityPartyClosed = new ActivityParty()
{
PartyId = newAccount.ToEntityReference(),
ActivityId = new EntityReference
{
Id = _phoneCall2Id,
LogicalName = PhoneCall.EntityLogicalName,
},
ParticipationTypeMask = new OptionSetValue(9)
};
// Create an open phone call.
PhoneCall phoneCall = new PhoneCall()
{
Id = _phoneCallId,
Subject = "Sample Phone Call",
DirectionCode = false,
To = new ActivityParty[] { activityParty }
};
_serviceProxy.Create(phoneCall);
// Create a second phone call to close
phoneCall = new PhoneCall()
{
Id = _phoneCall2Id,
Subject = "Sample Phone Call 2",
DirectionCode = false,
To = new ActivityParty[] { activityParty },
ActualEnd = DateTime.Now
};
_serviceProxy.Create(phoneCall);
// Close the second phone call.
SetStateRequest closePhoneCall = new SetStateRequest()
{
EntityMoniker = phoneCall.ToEntityReference(),
State = new OptionSetValue(1),
Status = new OptionSetValue(4)
};
_serviceProxy.Execute(closePhoneCall);
#endregion
}
private void DistributeCampaign()
{
Console.WriteLine("=== Creating and Distributing the Campaign ===");
// Create the campaign.
var campaign = new Campaign
{
Name = "Sample Campaign"
};
_originalCampaignId = _serviceProxy.Create(campaign);
NotifyEntityCreated(Campaign.EntityLogicalName, _originalCampaignId);
//<snippetDistributeCampaignFromMarketingList1>
// Copy the campaign.
var campaignCopyRequest = new CopyCampaignRequest
{
BaseCampaign = _originalCampaignId
};
var copyCampaignResponse =
(CopyCampaignResponse)_serviceProxy.Execute(campaignCopyRequest);
_campaignId = copyCampaignResponse.CampaignCopyId;
Console.WriteLine(" Copied the campaign to new campaign with GUID \r\n\t{{{0}}}",
_campaignId);
//</snippetDistributeCampaignFromMarketingList1>
var activity = new CampaignActivity
{
Subject = "Sample phone call",
ChannelTypeCode = new OptionSetValue((int)CampaignActivityChannelTypeCode.Phone),
RegardingObjectId = new EntityReference(
Campaign.EntityLogicalName, _campaignId)
};
_campaignActivityId = _serviceProxy.Create(activity);
NotifyEntityCreated(CampaignActivity.EntityLogicalName, _campaignActivityId);
// Find the current user to determine who the owner of the activity should be.
var whoAmI = new WhoAmIRequest();
var currentUser = (WhoAmIResponse)_serviceProxy.Execute(whoAmI);
//<snippetDistributeCampaignFromMarketingList2>
// Add the marketing list created earlier to the campaign.
var addListToCampaignRequest = new AddItemCampaignRequest
{
CampaignId = _campaignId,
EntityId = _copiedMarketingListId,
EntityName = List.EntityLogicalName,
};
_serviceProxy.Execute(addListToCampaignRequest);
Console.WriteLine(" Added the marketing list to the campaign.");
//</snippetDistributeCampaignFromMarketingList2>
//<snippetDistributeCampaignFromMarketingList3>
// Add the marketing list created earlier to the campaign activity.
var addListToActivityRequest = new AddItemCampaignActivityRequest
{
CampaignActivityId = _campaignActivityId,
ItemId = _copiedMarketingListId,
EntityName = List.EntityLogicalName
};
_serviceProxy.Execute(addListToActivityRequest);
Console.WriteLine(" Added the marketing list to the campaign activity.");
//</snippetDistributeCampaignFromMarketingList3>
// Create the phone call to use for distribution.
var phonecall = new PhoneCall
{
Subject = "Sample Phone Call"
};
//<snippetDistributeCampaignFromMarketingList4>
// Distribute and execute the campaign activity.
// PostWorkflowEvent signals Microsoft Dynamics CRM to actually create the phone call activities.
// Propagate also signals to Microsoft Dynamics CRM to create the phone call activities.
// OwnershipOptions indicates whom the created activities should be assigned
// to.
var distributeRequest = new DistributeCampaignActivityRequest
{
Activity = phonecall,
CampaignActivityId = _campaignActivityId,
Owner = new EntityReference(
SystemUser.EntityLogicalName, currentUser.UserId),
OwnershipOptions = PropagationOwnershipOptions.Caller,
PostWorkflowEvent = true,
Propagate = true,
SendEmail = false,
};
var distributeResponse =
(DistributeCampaignActivityResponse)_serviceProxy.Execute(distributeRequest);
Console.WriteLine(" Distributed and executed the campaign activity to the marketing list.");
//</snippetDistributeCampaignFromMarketingList4>
//<snippetDistributeCampaignFromMarketingList5>
// Retrieve the members that were distributed to.
var retrieveMembersRequest = new RetrieveMembersBulkOperationRequest
{
BulkOperationId = distributeResponse.BulkOperationId,
BulkOperationSource = (int)BulkOperationSource.CampaignActivity,
EntitySource = (int)EntitySource.Contact,
Query = new QueryExpression(Contact.EntityLogicalName)
};
var retrieveMembersResponse = (RetrieveMembersBulkOperationResponse)
_serviceProxy.Execute(retrieveMembersRequest);
Console.WriteLine(" Contacts with the following GUIDs were distributed to:");
//</snippetDistributeCampaignFromMarketingList5>
foreach (var member in retrieveMembersResponse.EntityCollection.Entities)
{
Console.WriteLine("\t{{{0}}}", member.Id);
}
}
/// <summary>
/// This method first connects to the Organization service. Afterwards,
/// a phone call is created to a contact regarding a lead.
/// </summary>
/// <param name="serverConfig">Contains server connection information.</param>
/// <param name="promptforDelete">When True, the user will be prompted to delete all
/// created entities.</param>
public void Run(ServerConnection.Configuration serverConfig, bool promptforDelete)
{
try
{
//<snippetWorkingWithRelatedAttributesforNto1Relationships1>
// Connect to the Organization service.
// The using statement assures that the service proxy will be properly disposed.
using (_serviceProxy = new OrganizationServiceProxy(serverConfig.OrganizationUri, serverConfig.HomeRealmUri,serverConfig.Credentials, serverConfig.DeviceCredentials))
{
// This statement is required to enable early-bound type support.
_serviceProxy.EnableProxyTypes();
_service = (IOrganizationService)_serviceProxy;
// Create a lead.
Lead lead = new Lead()
{
CompanyName = "Litware, Inc."
};
_leadId = _service.Create(lead);
Console.Write("Lead created, ");
// Create a contact.
Contact contact = new Contact()
{
FirstName = "Dan",
LastName = "Park",
Address1_Line1 = "23 Market St.",
Address1_City = "Sammamish",
Address1_StateOrProvince = "MT",
Address1_PostalCode = "99999",
Telephone1 = "12345678",
EMailAddress1 = "*****@*****.**"
};
_contactId = _service.Create(contact);
contact.ContactId = _contactId;
Console.Write("contact created, ");
// Create a blank phone call.
PhoneCall phoneCall = new PhoneCall();
_phoneCallId = _service.Create(phoneCall);
Console.Write("phone call created, ");
// Create an ActivityParty for the phone call's "to" field.
ActivityParty activityParty = new ActivityParty()
{
PartyId = new EntityReference
{
Id = _contactId,
LogicalName = Contact.EntityLogicalName,
},
ActivityId = new EntityReference
{
Id = _phoneCallId,
LogicalName = PhoneCall.EntityLogicalName,
},
ParticipationTypeMask = new OptionSetValue(9)
};
// Create a phone call and add the properties we are updating.
PhoneCall updatePhoneCall = new PhoneCall()
{
Id = _phoneCallId,
Subject = "Test Phone Call",
RegardingObjectId = new EntityReference
{
Id = _leadId,
LogicalName = Lead.EntityLogicalName
},
To = new ActivityParty[] { activityParty }
};
// Update the phone call.
UpdateRequest updateRequest = new UpdateRequest()
{
Target = updatePhoneCall
};
_service.Execute(updateRequest);
Console.Write("phone call updated.\n");
DeleteRequiredRecords(promptforDelete);
}
//</snippetWorkingWithRelatedAttributesforNto1Relationships1>
}
// Catch any service fault exceptions that Microsoft Dynamics CRM throws.
catch (FaultException<Microsoft.Xrm.Sdk.OrganizationServiceFault>)
{
// You can handle an exception here or pass it back to the calling method.
throw;
}
}
