private void HandleVoice(iCallData value)
{
try
{
Type objType = null;
object obj = null;
KeyValueCollection userdata = null;
MediaEventHelper objEventHelper = new MediaEventHelper();
if (objEventHelper.ConvertVoiceEvent(ref objType, ref obj, ref userdata, value.EventMessage))
{
if (objType != null && obj != null)
{
if (userdata != null && userdata.ContainsKey("AppName"))
{
if (userdata.GetAsString("AppName").ToLower() == "cs")
{
if (_himmsConfiguration.AppLocation == "na")
{
DoNAPopup(userdata);
}
else if (_himmsConfiguration.AppLocation == "eu")
{
DoEUPopup(userdata);
}
else
{
_logger.Warn("Invalid application location in the HIMMS integration. Application location: " + _himmsConfiguration.AppLocation);
}
}
else
{
_logger.Trace("There is invalid value in the 'AppName'");
}
}
else
{
_logger.Trace("The 'AppName' key not found in the user data.");
}
}
else
{
_logger.Warn("The event object is null.");
}
}
else
{
_logger.Warn("Voice event conversion getting failed");
}
}
catch (Exception generalException)
{
_logger.Error("Error occurred as " + generalException.Message);
_logger.Trace("Error Trace : " + generalException.StackTrace);
}
}
private void HandleVoice(iCallData value)
{
try
{
Type objType = null;
object obj = null;
KeyValueCollection userdata = null;
MediaEventHelper objEventHelper = new MediaEventHelper();
if (objEventHelper.ConvertVoiceEvent(ref objType, ref obj, ref userdata, value.EventMessage))
{
if (objType != null && obj != null && objURLConfiguration.PostType != null)
{
if (objURLConfiguration.PostType.ToLower() == "querystring")
{
SendTextData(objType, obj, userdata, value);
}
else if (objURLConfiguration.PostType.ToLower() == "json")
{
SendJsonData(objType, obj, userdata, value);
}
else if (objURLConfiguration.PostType.ToLower() == "form")
{
SendFormData(objType, obj, userdata, value);
}
else if (objURLConfiguration.PostType.ToLower() == "custom" && objURLConfiguration.ApplicationName.ToLower() == "lawson")
{
PopupLawson(value);
}
//else if (objURLConfiguration.PostType.ToLower() == "custom" && objURLConfiguration.ApplicationName.ToLower() == "gvas")
// DesktopMessenger.communicateUI.PostDataInGVAS(userdata, objURLConfiguration.ApplicationName, objURLConfiguration.PopupURL);
else if (objURLConfiguration.PostType.ToLower() == "custom" && objURLConfiguration.ApplicationName.ToLower() == "gvas")
{
// Implemented changes for popup multiple URL in GVAS -- 17-11-2015 by sakthikumar
// : Start
if (!string.IsNullOrEmpty(objURLConfiguration.PopupURL) && objURLConfiguration.PopupURL.Contains(","))
{
string[] urls = objURLConfiguration.PopupURL.Split(',');
if (userdata != null && userdata.ContainsKey("AppName") && urls.Where(x => x.StartsWith(userdata.GetAsString("AppName"))).ToList().Count > 0)
{
url = urls.Where(x => x.StartsWith(userdata.GetAsString("AppName"))).SingleOrDefault().Replace(userdata.GetAsString("AppName") + "=", "");
}
}
else
{
url = objURLConfiguration.PopupURL;
}
// : End
if (!string.IsNullOrEmpty(url))
{
if (userdata != null && userdata.ContainsKey("AppName") &&
(userdata.GetAsString("AppName").ToUpper() == "VA" || userdata.GetAsString("AppName").ToUpper() == "NVAS"))
{
DesktopMessenger.midHandler = this;
DesktopMessenger.communicateUI.PostDataInGVAS(userdata, objURLConfiguration.ApplicationName, url);
}
}
else
{
logger.Warn("Popup url is not configured.");
}
}
else if (objURLConfiguration.PostType.ToLower() == "custom" && objURLConfiguration.ApplicationName.ToLower() == "evas")
{
if (userdata != null && userdata.ContainsKey("AppName") && userdata.GetAsString("AppName").ToUpper() == "VA")
{
if (DesktopMessenger.communicateUI != null)
{
DesktopMessenger.midHandler = this;
DesktopMessenger.communicateUI.PostDataToEvas(userdata, objURLConfiguration.ApplicationName, objURLConfiguration.PopupURL);
}
else
{
logger.Warn("The desktop communicator is null.");
}
}
}
else if (objURLConfiguration.PostType.ToLower() == "custom" && objURLConfiguration.ApplicationName.ToLower() == "nvas")
{
if (userdata != null && userdata.ContainsKey("AppName") && userdata.GetAsString("AppName").ToUpper() == "NVAS")
{
if (DesktopMessenger.communicateUI != null)
{
DesktopMessenger.midHandler = this;
DesktopMessenger.communicateUI.PostDataToNvas(userdata, objURLConfiguration.ApplicationName, objURLConfiguration.PopupURL);
}
else
{
logger.Warn("The desktop communicator is null.");
}
}
}
else if (objURLConfiguration.PostType.ToLower() == "custom")
{
SendCustomData(objType, obj, userdata, value);
}
}
}
else
{
logger.Warn("Voice event conversion getting failed");
}
}
catch (Exception generalException)
{
logger.Error("Error occurred as " + generalException.Message);
}
}
/// <summary>
/// Provides the observer with new data.
/// </summary>
/// <param name="value">The current notification information.</param>
public void OnNext(iCallData value)
{
Thread pipeThread = new Thread(delegate()
{
try
{
if (value == null || value.EventMessage == null)
{
logger.Warn("Event detail is null.");
return;
}
if (objConfiguration.MediaType != value.MediaType)
{
return;
}
if (objConfiguration.PipeEvent == null || objConfiguration.PipeEvent.Where(x => x == value.EventMessage.Name.ToLower()).ToList().Count == 0)
{
return;
}
Type objType = null;
object obj = null;
KeyValueCollection userdata = null;
// For Convert voice
if (value.MediaType == MediaType.Voice)
{
MediaEventHelper objEventHelper = new MediaEventHelper();
if (!objEventHelper.ConvertVoiceEvent(ref objType, ref obj, ref userdata, value.EventMessage))
{
logger.Warn("Voice event conversion getting failed");
}
}
else if (value.MediaType == MediaType.Email)
{
}
else if (value.MediaType == MediaType.Chat)
{
}
else if (value.MediaType == MediaType.SMS)
{
}
// Functionality to send data in the specified format.
if (objType != null && obj != null)
{
switch (objConfiguration.PipeFormat)
{
case "text":
SendTextData(objType, obj, userdata);
break;
case "json":
SendJsonData(objType, obj, userdata);
break;
case "xml":
SendXMLData(objType, obj, userdata);
break;
case "custom":
SendTextData(objType, obj, userdata);
break;
default:
logger.Warn("The specified format not supported in the pipe integration");
break;
}
}
else
{
logger.Warn("Required data is null.");
}
}
catch (Exception generalException)
{
logger.Error("Error occurred while writing call data to a file " + generalException.ToString());
}
});
pipeThread.Start();
}
public void OnNext(iCallData value)
{
try
{
if (value == null || value.EventMessage == null)
{
logger.Warn("Event detail is null.");
return;
}
if (objConfiguration.MediaType != value.MediaType)
{
return;
}
if (value.EventMessage.Name.ToLower() != objConfiguration.FileEvent)
{
return;
}
KeyValueCollection userData = null;
Type objType = null;
object obj = null;
MediaEventHelper objEventHelper = new MediaEventHelper();
switch (value.MediaType)
{
case MediaType.Voice:
if (!objEventHelper.ConvertVoiceEvent(ref objType, ref obj, ref userData, value.EventMessage))
{
logger.Warn("Voice event conversion getting failed");
}
break;
case MediaType.Email:
if (!objEventHelper.ConvertEmailEvent(ref objType, ref obj, ref userData, value.EventMessage))
{
logger.Warn("Voice event conversion getting failed");
}
break;
case MediaType.Chat:
if (!objEventHelper.ConvertChatEvent(ref objType, ref obj, ref userData, value.EventMessage))
{
logger.Warn("Voice event conversion getting failed");
}
break;
case MediaType.SMS:
if (!objEventHelper.ConvertVoiceEvent(ref objType, ref obj, ref userData, value.EventMessage))
{
logger.Warn("Voice event conversion getting failed");
}
break;
default:
logger.Warn("Unsupported media type");
break;
}
objEventHelper = null;
// Functionality to send data in the specified format.
if (objType != null && obj != null)
{
switch (objConfiguration.FileFormat)
{
case "text":
ProcessTextFile(objType, obj, userData);
break;
case "json":
//SendJsonData(objType, obj, userdata);
break;
case "xml":
//SendXMLData(objType, obj, userdata);
break;
case "custom":
//SendTextData(objType, obj, userdata);
break;
default:
logger.Warn("The specified format not supported in the pipe integration");
break;
}
}
else
{
logger.Warn("Required data is null.");
}
//if (ConfigContainer.Instance().AllKeys.Contains("enable.eclipse-integration") && ConfigContainer.Instance().GetAsBoolean("enable.eclipse-integration"))
//{
// string sectionName = string.Empty;
// if (ConfigContainer.Instance().AllKeys.Contains("file.data-section"))
// sectionName = ConfigContainer.Instance().GetAsString("file.data-section");
// if (!string.IsNullOrEmpty(sectionName))
// PopupEclipseIntegration(objType, obj, userData, sectionName);
// else
// logger.Warn("Data section not available to file subscriber");
// return;
//}
//if (value.FileData.FileFormat == "text")
// WriteTextFile(objType, obj, userData, value);
//if (value.FileData.FileFormat == "xml")
// WriteXMLFile(objType, obj, userData, value);
//else
// PopupInformation(objType, obj, userData, value);
DesktopMessenger.communicateUI.NotifyFileData(userData, setting.attachDataList, value.FileData.EnableView);
}
catch (Exception generalException)
{
logger.Error("Error occurred while writing call data to a file " + generalException.ToString());
}
}
