/// <summary>
/// Updates the state of the current AcdAgentMatchMaker
/// </summary>
private void UpdateState(MatchMakerState state)
{
MatchMakerState previousState = _matchMakerState;
_matchMakerState = state;
EventHandler <MatchMakerStateChangedEventArgs> stateChanged = this.StateChanged;
if (stateChanged != null)
{
stateChanged(this, new MatchMakerStateChangedEventArgs(previousState, state));
}
}
/// <summary>
/// AcdAgentMatchMaker constructs the Automatic Call Distributor match maker
/// </summary>
internal AcdAgentMatchMaker(AcdPlatform platform, AcdAgentMatchMakerConfiguration configuration, ApplicationEndpointSettings endpointSettings, AcdLogger logger)
{
_platform = platform;
_configuration = configuration;
_logger = logger;
_matchMakerState = MatchMakerState.Created;
_pendingAgentRequestQueueItems = new List <PendingAgentMatchRequestQueueItem>();
endpointSettings.AutomaticPresencePublicationEnabled = true;
endpointSettings.Presence.RemotePresenceSubscriptionCategories.Clear();
endpointSettings.Presence.RemotePresenceSubscriptionCategories.Add("state");
//Create the endpoint that will be used by the Agent match maker.
_endpoint = new ApplicationEndpoint(platform.CollaborationPlatform, endpointSettings);
}
internal MatchMakerStateChangedEventArgs(MatchMakerState previousState, MatchMakerState newState)
{
_previousState = previousState;
_newState = newState;
}