//private void PopupEclipseIntegration(Type objType, object obj, KeyValueCollection objUserData, string dataSection)
//{
// try
// {
// if (objUserData == null)
// logger.Warn("User data is null in eclipse integration");
// //KeyValueCollection filterKeys = null;
// //if (!ConfigContainer.Instance().AllKeys.Contains(dataSection))
// // ConfigContainer.Instance().ReadSection(dataSection);
// //if (!ConfigContainer.Instance().AllKeys.Contains(dataSection))
// // filterKeys = ConfigContainer.Instance().GetValue(dataSection) as KeyValueCollection;
// string data = string.Empty;
// //if (filterKeys != null)
// //{
// // foreach (string key in filterKeys.AllKeys)
// // {
// // if (objUserData.ContainsKey(filterKeys[key].ToString()))
// // data = data + ((string.IsNullOrEmpty(data)) ? string.Empty : "<") + key + ":" + objUserData[filterKeys[key].ToString()].ToString();
// // else
// // data = data + ((string.IsNullOrEmpty(data)) ? string.Empty : "<") + key + ":N/A";
// // }
// //}
// //else
// //{
// // logger.Warn("Filter keys not available in eclipse integration.");
// // return;
// //}
// DataParser objDataParser = new DataParser();
// string delimiter = "<";
// if (ConfigContainer.Instance().AllKeys.Contains("file.string-delimiter"))
// delimiter = ConfigContainer.Instance().GetAsString("file.string-delimiter");
// data = objDataParser.ParseTextEclipse(objType, obj, objUserData, dataSection, ":", "N/A");
// if (ConfigContainer.Instance().AllKeys.Contains("file-name"))
// {
// string filePath = ConfigContainer.Instance().GetAsString("file-name");
// //e:/ directory
// if (ConfigContainer.Instance().AllKeys.Contains("directory"))
// filePath = Path.Combine(ConfigContainer.Instance().GetAsString("directory"), filePath);
// if (!filePath.EndsWith(".txt"))
// filePath += ".txt";
// File.WriteAllText(filePath, data);
// }
// else
// {
// logger.Warn("File path is null to eclipse integration.");
// return;
// }
// }
// catch (Exception _generalException)
// {
// logger.Error("Error occurred as " + _generalException.Message);
// }
//}
private void PopupInformation(Type objEventType, object obj, KeyValueCollection userData, iCallData value)
{
try
{
string xmlString = string.Empty;
DataParser objDataParser = new DataParser();
string dataSection = string.Empty;
if (ConfigContainer.Instance().AllKeys.Contains("file.data-section"))
{
dataSection = ConfigContainer.Instance().GetAsString("file.data-section");
}
xmlString = objDataParser.ParseXML(objEventType, obj, userData, dataSection);
#region Old Code
//switch (value.VoiceEvent.Id)
//{
// case EventRinging.MessageId:
// EventRinging eventRinging = (EventRinging)value.VoiceEvent;
// xmlString = objDataParser.GetXML(eventRinging.GetType(), eventRinging, userData, section);
// break;
// case EventReleased.MessageId:
// EventReleased eventReleased = (EventReleased)value.VoiceEvent;
// xmlString = objDataParser.GetXML(eventReleased.GetType(), eventReleased, userData, section);
// break;
// case EventEstablished.MessageId:
// EventEstablished eventEstablished = (EventEstablished)value.VoiceEvent;
// xmlString = objDataParser.GetXML(eventEstablished.GetType(), eventEstablished, userData, section);
// break;
// case EventHeld.MessageId:
// EventHeld eventHeld = (EventHeld)value.VoiceEvent;
// xmlString = objDataParser.GetXML(eventHeld.GetType(), eventHeld, userData, section);
// break;
// case EventPartyChanged.MessageId:
// EventPartyChanged eventPartyChanged = (EventPartyChanged)value.VoiceEvent;
// xmlString = objDataParser.GetXML(eventPartyChanged.GetType(), eventPartyChanged, userData, section);
// break;
// case EventAttachedDataChanged.MessageId:
// EventAttachedDataChanged eventAttachedDataChanged = (EventAttachedDataChanged)value.VoiceEvent;
// xmlString = objDataParser.GetXML(eventAttachedDataChanged.GetType(), eventAttachedDataChanged, userData, section);
// break;
// case EventDialing.MessageId:
// EventDialing eventDialing = (EventDialing)value.VoiceEvent;
// xmlString = objDataParser.GetXML(eventDialing.GetType(), eventDialing, userData, section);
// break;
// case EventRetrieved.MessageId:
// EventRetrieved eventRetrieved = (EventRetrieved)value.VoiceEvent;
// xmlString = objDataParser.GetXML(eventRetrieved.GetType(), eventRetrieved, userData, section);
// break;
// case EventAbandoned.MessageId:
// EventAbandoned eventAbandoned = (EventAbandoned)value.VoiceEvent;
// xmlString = objDataParser.GetXML(eventAbandoned.GetType(), eventAbandoned, userData, section);
// break;
// case EventPartyAdded.MessageId:
// EventAbandoned eventPartyAdded = (EventAbandoned)value.VoiceEvent;
// xmlString = objDataParser.GetXML(eventPartyAdded.GetType(), eventPartyAdded, userData, section);
// break;
// case EventPartyDeleted.MessageId:
// EventPartyDeleted eventPartyDeleted = (EventPartyDeleted)value.VoiceEvent;
// xmlString = objDataParser.GetXML(eventPartyDeleted.GetType(), eventPartyDeleted, userData, section);
// break;
//}
#endregion
string memberID = string.Empty;
string memberSX = string.Empty;
string memberPhone = string.Empty;
string memberExtension = string.Empty;
string message = string.Empty;
string memberFirstName = string.Empty;
string memberLastName = string.Empty;
string memberDOB = string.Empty;
string memberTopValidated = string.Empty;
string cstk_summary = string.Empty;
string cstk_mctr_category = string.Empty;
string cssc_mctr_call = string.Empty;
string callertype = string.Empty;
string providerID = string.Empty;
string groupID = string.Empty;
string cstk_mem_summary = string.Empty;
string[] tempValues;
string memValidated = string.Empty;
string callingFor = string.Empty;
#region Old Code
KeyValueCollection data = userData;
if (data != null)
{
if (!data.Equals(string.Empty))
{
foreach (string keys in data.Keys)
{
if (setting.attachDataList.ContainsValue(keys))
{
string tag = setting.attachDataList.Where(kvp => kvp.Value == keys).Select(kvp => kvp.Key).FirstOrDefault();
if ((tag == "SBSB_ID" || tag == "MEME_SFX") && tag != null)
{
try
{
tempValues = null;
if (!string.IsNullOrEmpty(Convert.ToString(data[keys])))
{
tempValues = data[keys].ToString().Split('|');
memberID = tempValues[0].ToString().Substring(0, 9);
memberSX = data[keys].ToString().Substring(9, 2);
logger.Info("Search MemIDTranslated : " + memberID);
}
}
catch (Exception memberException)
{
logger.Error("Error occurred while splitting member ID " + memberException.ToString());
}
}
if ((tag == "CSCI_PHONE") && tag != null)
{
memberPhone = data[keys].ToString();
logger.Info("memberPhone : " + memberPhone);
}
else if (tag == "CSCI_FIRST_NAME" || tag == "CSCI_MID_INIT" || tag == "CSCI_LAST_NAME")
{
try
{
tempValues = null;
tempValues = data[keys].ToString().Split('|');
string[] name = tempValues[0].ToString().Split(' ');
memberFirstName = name[0];
memberLastName = name[1];
logger.Info("Search FristName : " + memberFirstName);
logger.Info("Search LastName : " + memberLastName);
}
catch (Exception splitException)
{
logger.Error("Error occurred while spliting the string value " + splitException.ToString());
}
}
else if (tag == "MEMBER_DOB")
{
tempValues = null;
tempValues = data[keys].ToString().Split('|');
memberDOB = tempValues[0].ToString();
logger.Info("Search memdob : " + memberDOB);
}
//else if (tag == "CSSC_MCTR_CALL")
//{
// callertype = data[keys].ToString();
// logger.Info("Search CallerType : " + callertype);
//}
else if (tag == "PRPR_ID")
{
providerID = data[keys].ToString();
logger.Info("Search CallerIDTranslated : " + providerID);
}
else if (tag == "GRGR_ID")
{
tempValues = null;
tempValues = data[keys].ToString().Split('|');
groupID = tempValues[0].ToString();
logger.Info("Search groupid : " + groupID);
}
else if (string.Compare(keys, "memdos", true) == 0)
{
cstk_mem_summary = data[keys].ToString();
logger.Info("Search MemDOS : " + cstk_mem_summary);
}
else if (tag == "CSTK_SUMMARY")
{
cstk_summary = data[keys].ToString();
logger.Info("Search BenDisc : " + cstk_summary);
}
else if (tag == "CSTK_CUST_IND")
{
callertype = data[keys].ToString();
logger.Info("Search CallerType : " + callertype);
}
else if (tag == "CSSC_MCTR_CALL")
{
tempValues = null;
tempValues = data[keys].ToString().Split('|');
cssc_mctr_call = tempValues[0].ToString();
logger.Info("MCTR call type : " + cssc_mctr_call);
}
else if (tag == "CSTK_MCTR_CATG")
{
tempValues = null;
tempValues = data[keys].ToString().Split('|');
cstk_mctr_category = tempValues[0].ToString();
logger.Info("Search CallReason : " + cstk_mctr_category);
}
else if (tag == "MEMBER_INFO")
{
tempValues = null;
memValidated = data[keys].ToString();
logger.Info("Search MemValidated : " + memValidated);
}
else if (tag == "CALLING_FOR")
{
callingFor = data[keys].ToString();
logger.Info("Search CALLING_FOR : " + callingFor);
}
}
}
}
}
else
{
logger.Warn("Attached Data is empty");
}
#endregion
string originalCallerType = callertype;
callertype = callertype.ToLower() == "p" ? "M" : callertype;
//string CSSC_MCTR_CALLValue = string.IsNullOrEmpty(callertype) == false ? (callertype.ToLower() == "m" ? "1300" : "1800") : string.Empty;
if (Settings.GetInstance().EnableFacetCommunication)
{
message = "<ListenerMessage><Identification> <Destination>FID</Destination> <Origin>Company Server</Origin></Identification><Execution> <PZAP_APP_ID>CST0</PZAP_APP_ID> " +
"<Action>New</Action></Execution><Data><Navigation> <SectionName></SectionName> <ActiveRow></ActiveRow> <SubSectionName></SubSectionName> <AppAction></AppAction> " +
"</Navigation><REC_CUST>" + "<CSTK_CUST_IND>" + callertype + "</CSTK_CUST_IND><CSTK_MCTR_CATG>" + cstk_mctr_category + "</CSTK_MCTR_CATG><CSTK_SUMMARY>" + cstk_summary + "</CSTK_SUMMARY>" +
"<SBSB_ID>" + memberID + "</SBSB_ID><MEME_SFX>" + memberSX + "</MEME_SFX><PRPR_ID>" + providerID + "</PRPR_ID><GRGR_ID>" + groupID + "</GRGR_ID><SGSG_ID></SGSG_ID> " +
"<CSSC_MCTR_CALL>" + cssc_mctr_call + "</CSSC_MCTR_CALL><CSCI_FIRST_NAME>" + (originalCallerType.ToLower() == "p" ? string.Empty : memberFirstName) + "</CSCI_FIRST_NAME><CSCI_LAST_NAME>" + (originalCallerType.ToLower() == "p" ? string.Empty : memberLastName) + "</CSCI_LAST_NAME>" +
"<CSCI_MID_INIT></CSCI_MID_INIT><CSCI_TITLE></CSCI_TITLE><CSCI_PHONE>" + memberPhone + "</CSCI_PHONE><CSCI_PHONE_EXT>" + memberExtension + "</CSCI_PHONE_EXT><CSCI_SSN></CSCI_SSN>" +
"<CSSC_CALLIN_METHOD>1</CSSC_CALLIN_METHOD></REC_CUST><REC_IVR_DATA><MCPD_SOURCE>CS01</MCPD_SOURCE><CALL_RECEIVED_ON>Customer Care</CALL_RECEIVED_ON><MEMBER_ID>" + memberID + "</MEMBER_ID>" +
"<CALLING_FOR>" + callingFor + "</CALLING_FOR><MEMBER_DOB> " + memberDOB + "</MEMBER_DOB><MEMBER_INFO>" + memValidated + "</MEMBER_INFO><PAGE_TYPE>Medical Claims</PAGE_TYPE></REC_IVR_DATA></Data></ListenerMessage>";
}
else
{
message = "<ListenerMessage><Identification> <Destination>FID</Destination> <Origin>Company Server</Origin></Identification><Execution> <PZAP_APP_ID>CST0</PZAP_APP_ID> " +
"<Action>New</Action></Execution><Data><Navigation> <SectionName></SectionName> <ActiveRow></ActiveRow> <SubSectionName></SubSectionName> <AppAction></AppAction> " +
"</Navigation><REC_CUST>" + "<CSTK_CUST_IND>" + callertype + "</CSTK_CUST_IND><CSTK_MCTR_CATG>" + cstk_mctr_category + "</CSTK_MCTR_CATG><CSTK_SUMMARY>" + cstk_summary + "</CSTK_SUMMARY>" +
"<SBSB_ID>" + memberID + "</SBSB_ID><MEME_SFX>" + memberSX + "</MEME_SFX><PRPR_ID></PRPR_ID><GRGR_ID></GRGR_ID><SGSG_ID></SGSG_ID> " +
"<CSSC_MCTR_CALL>" + cssc_mctr_call + "</CSSC_MCTR_CALL><CSCI_FIRST_NAME>" + (originalCallerType.ToLower() == "p" ? string.Empty : memberFirstName) + "</CSCI_FIRST_NAME><CSCI_LAST_NAME>" + (originalCallerType.ToLower() == "p" ? string.Empty : memberLastName) + "</CSCI_LAST_NAME>" +
"<CSCI_MID_INIT></CSCI_MID_INIT><CSCI_TITLE></CSCI_TITLE><CSCI_PHONE>" + memberPhone + "</CSCI_PHONE><CSCI_PHONE_EXT>" + memberExtension + "</CSCI_PHONE_EXT><CSCI_SSN></CSCI_SSN>" +
"<CSSC_CALLIN_METHOD>1</CSSC_CALLIN_METHOD></REC_CUST><REC_IVR_DATA><MCPD_SOURCE>CS01</MCPD_SOURCE><CALL_RECEIVED_ON>Customer Care</CALL_RECEIVED_ON><MEMBER_ID>" + memberID + "</MEMBER_ID>" +
"<CALLING_FOR>" + callingFor + "</CALLING_FOR><MEMBER_DOB> " + memberDOB + "</MEMBER_DOB><MEMBER_INFO>" + memValidated + "</MEMBER_INFO><PAGE_TYPE>Medical Claims</PAGE_TYPE></REC_IVR_DATA></Data></ListenerMessage>";
}
//Code compare default file and BCBS
//message +="File from Default file = "+ result;
//code Added on 25-02-2014 to implement storing of call data in specified location
if (/*Settings.InteractionDataLocation*/ value.FileData.DirectoryPath != string.Empty)
{
try
{
string folder = Path.Combine(/*Settings.InteractionDataLocation*/ value.FileData.DirectoryPath, "");
if (!Directory.Exists(folder))
{
Directory.CreateDirectory(folder);
}
string file = "";
if (value.FileData.FileName != string.Empty)
{
file = Path.Combine(folder, value.FileData.FileName + ".txt");
}
else
{
logger.Warn("File Name is empty");
file = Path.Combine(folder, "calldata_vd.txt");
}
File.WriteAllText(file, message);
}
catch (Exception fileException)
{
logger.Error("Error occurred while writing data in Text file" + fileException.ToString());
}
}
else
{
logger.Warn("File Directory Path is empty");
try
{
// string folder = Path.Combine(new DirectoryInfo(Environment.SystemDirectory.ToString()).Root.Name.ToString(), Environment.SpecialFolder.ProgramFiles.ToString(), "Pointel");
string folder = "C:\\Program Files (x86)\\Pointel";
if (!Directory.Exists(folder))
{
Directory.CreateDirectory(folder);
}
string file = "";
if (value.FileData.FileName != string.Empty)
{
file = Path.Combine(folder, value.FileData.FileName + ".txt");
}
else
{
logger.Warn("File Name is empty");
file = Path.Combine(folder, "calldata_vd.txt");
}
File.WriteAllText(file, message);
}
catch (Exception fileException)
{
logger.Error("Error occurred while writing data in Text file" + fileException.ToString());
}
}
//End
logger.Info("XML Message " + message);
}
catch (Exception generalException)
{
logger.Error("Error occurred while constructing XML message for FACET " + generalException.ToString());
}
}