/// <summary>
/// Initializes a new instance of the <see cref="RemoteSupportActivityHandler"/> class.
/// </summary>
/// <param name="microsoftAppCredentials">Microsoft Application credentials for Bot/ME.</param>
/// <param name="logger">Sends logs to the Application Insights service.</param>
/// <param name="localizer">The current cultures' string localizer.</param>
/// <param name="telemetryClient">The Application Insights telemetry client. </param>
/// <param name="options">A set of key/value application configuration properties.</param>
/// <param name="ticketDetailStorageProvider">Provider to store ticket details to Azure Table Storage.</param>
/// <param name="onCallSupportDetailSearchService">Provider to search on call support details in Azure Table Storage.</param>
/// <param name="ticketSearchService">Provider to search ticket details in Azure Table Storage.</param>
/// <param name="tokenHelper">Generating custom JWT token and retrieving access token for user.</param>
/// <param name="cardConfigurationStorageProvider">Provider to search card configuration details in Azure Table Storage.</param>
/// <param name="ticketGenerateStorageProvider">Provider to get ticket id to Azure Table Storage.</param>
/// <param name="onCallSupportDetailStorageProvider"> Provider for fetching and storing information about on call support in storage table.</param>
public RemoteSupportActivityHandler(
MicrosoftAppCredentials microsoftAppCredentials,
ILogger <RemoteSupportActivityHandler> logger,
IStringLocalizer <Strings> localizer,
TelemetryClient telemetryClient,
IOptions <RemoteSupportActivityHandlerOptions> options,
ITicketDetailStorageProvider ticketDetailStorageProvider,
IOnCallSupportDetailSearchService onCallSupportDetailSearchService,
ITicketSearchService ticketSearchService,
ICardConfigurationStorageProvider cardConfigurationStorageProvider,
ITokenHelper tokenHelper,
ITicketIdGeneratorStorageProvider ticketGenerateStorageProvider,
IOnCallSupportDetailStorageProvider onCallSupportDetailStorageProvider)
{
this.microsoftAppCredentials = microsoftAppCredentials;
this.logger = logger;
this.localizer = localizer;
this.telemetryClient = telemetryClient;
this.options = options ?? throw new ArgumentNullException(nameof(options));
this.teamId = this.options.Value.TeamId;
this.ticketDetailStorageProvider = ticketDetailStorageProvider;
this.ticketSearchService = ticketSearchService;
this.onCallSupportDetailSearchService = onCallSupportDetailSearchService;
this.appBaseUrl = this.options.Value.AppBaseUri;
this.tokenHelper = tokenHelper;
this.cardConfigurationStorageProvider = cardConfigurationStorageProvider;
this.ticketGenerateStorageProvider = ticketGenerateStorageProvider;
this.onCallSupportDetailStorageProvider = onCallSupportDetailStorageProvider;
}
public void TestInialize()
{
MoscowCityId = Guid.NewGuid();
LondonCityId = Guid.NewGuid();
_mockRepository = new Mock <IRepository <Flight> >();
var cities = new List <Flight>()
{
new Flight()
{
DepartureDate = DateTime.Now.AddDays(1), CityFromId = MoscowCityId, CityToId = LondonCityId, BookedSeats = 10, TotalSeats = 11
},
new Flight()
{
DepartureDate = DateTime.Now.AddDays(2), CityFromId = MoscowCityId, CityToId = LondonCityId, BookedSeats = 10, TotalSeats = 11
},
new Flight()
{
DepartureDate = DateTime.Now.AddDays(3), CityFromId = LondonCityId, CityToId = MoscowCityId, BookedSeats = 10, TotalSeats = 11
},
};
_mockRepository.Setup(x => x.GetAll()).Returns(cities);
_ticketService = new TicketSearchService(_mockRepository.Object);
}
/// <summary>
/// Get the results from Azure search service and populate the result (card + preview).
/// </summary>
/// <param name="query">Query which the user had typed in message extension search.</param>
/// <param name="commandId">Command id to determine which tab in message extension has been invoked.</param>
/// <param name="count">Count for pagination.</param>
/// <param name="skip">Skip for pagination.</param>
/// <param name="searchService">Search service.</param>
/// <param name="localizer">The current cultures' string localizer.</param>
/// <param name="requestorId">Requester id of the user to get specific tickets.</param>
/// <param name="onCallSMEUsers">OncallSMEUsers to give support from group-chat or on-call.</param>
/// <returns><see cref="Task"/> Returns MessagingExtensionResult which will be used for providing the card.</returns>
public static async Task <MessagingExtensionResult> GetSearchResultAsync(
string query,
string commandId,
int?count,
int?skip,
ITicketSearchService searchService,
IStringLocalizer <Strings> localizer,
string requestorId = "",
string onCallSMEUsers = "")
{
MessagingExtensionResult composeExtensionResult = new MessagingExtensionResult
{
Type = "result",
AttachmentLayout = AttachmentLayoutTypes.List,
Attachments = new List <MessagingExtensionAttachment>(),
};
IList <TicketDetail> searchServiceResults;
// commandId should be equal to Id mentioned in Manifest file under composeExtensions section.
switch (commandId)
{
case Constants.UrgentCommandId:
searchServiceResults = await searchService?.SearchTicketsAsync(TicketSearchScope.Acil, query, count, skip);
composeExtensionResult = GetMessagingExtensionResult(searchServiceResults, localizer, commandId);
break;
case Constants.AssignedCommandId:
searchServiceResults = await searchService?.SearchTicketsAsync(TicketSearchScope.Atanan, query, count, skip);
composeExtensionResult = GetMessagingExtensionResult(searchServiceResults, localizer, commandId);
break;
case Constants.UnassignedCommandId:
searchServiceResults = await searchService?.SearchTicketsAsync(TicketSearchScope.Atanmayan, query, count, skip);
composeExtensionResult = GetMessagingExtensionResult(searchServiceResults, localizer, commandId);
break;
case Constants.ActiveCommandId:
searchServiceResults = await searchService?.SearchTicketsAsync(TicketSearchScope.Aktif, query, count, skip, requestorId);
composeExtensionResult = GetMessagingExtensionResult(searchServiceResults, localizer, commandId, onCallSMEUsers);
break;
case Constants.ClosedCommandId:
searchServiceResults = await searchService?.SearchTicketsAsync(TicketSearchScope.Kapatılmış, query, count, skip, requestorId);
composeExtensionResult = GetMessagingExtensionResult(searchServiceResults, localizer, commandId);
break;
}
return(composeExtensionResult);
}
/// <summary>
/// Contructor
/// </summary>
/// <param name="service"></param>
public TicketsController(ITicketSearchService service)
{
TicketService = service;
}
