public void SendCall(Call call, CallDispatch dispatch, string departmentNumber, int departmentId, UserProfile profile = null, string address = null)
{
if (profile == null)
{
profile = _userProfileService.GetProfileByUserId(dispatch.UserId);
}
// Send a Push Notification
if (profile == null || profile.SendPush)
{
var spc = new StandardPushCall();
spc.CallId = call.CallId;
spc.Title = string.Format("Call {0}", call.Name);
spc.Priority = call.Priority;
spc.ActiveCallCount = 1;
if (call.CallPriority != null && !String.IsNullOrWhiteSpace(call.CallPriority.Color))
{
spc.Color = call.CallPriority.Color;
}
else
{
spc.Color = "#000000";
}
string subTitle = String.Empty;
if (String.IsNullOrWhiteSpace(address) && !String.IsNullOrWhiteSpace(call.Address))
{
subTitle = call.Address;
}
else if (!String.IsNullOrWhiteSpace(address))
{
subTitle = address;
}
else if (!string.IsNullOrEmpty(call.GeoLocationData))
{
try
{
string[] points = call.GeoLocationData.Split(char.Parse(","));
if (points != null && points.Length == 2)
{
subTitle = _geoLocationProvider.GetAproxAddressFromLatLong(double.Parse(points[0]), double.Parse(points[1]));
}
}
catch
{ }
}
if (!string.IsNullOrEmpty(subTitle))
{
spc.SubTitle = subTitle.Truncate(200);
}
else
{
if (!string.IsNullOrEmpty(call.NatureOfCall))
{
spc.SubTitle = call.NatureOfCall.Truncate(200);
}
}
if (!String.IsNullOrWhiteSpace(spc.SubTitle))
{
spc.SubTitle = StringHelpers.StripHtmlTagsCharArray(spc.SubTitle);
}
spc.Title = StringHelpers.StripHtmlTagsCharArray(spc.Title);
try
{
#pragma warning disable 4014
Task.Run(async() => { await _pushService.PushCall(spc, dispatch.UserId, profile, call.CallPriority); }).ConfigureAwait(false);
#pragma warning restore 4014
}
catch (Exception ex)
{
Logging.LogException(ex);
}
}
// Send an SMS Message
if (profile == null || profile.SendSms)
{
try
{
#pragma warning disable 4014
Task.Run(() => { _smsService.SendCall(call, dispatch, departmentNumber, departmentId, profile); }).ConfigureAwait(false);
#pragma warning restore 4014
}
catch (Exception ex)
{
Logging.LogException(ex);
}
}
// Send an Email
if (profile == null || profile.SendEmail)
{
try
{
#pragma warning disable 4014
Task.Run(() => { _emailService.SendCall(call, dispatch, profile); }).ConfigureAwait(false);
#pragma warning restore 4014
}
catch (Exception ex)
{
Logging.LogException(ex);
}
}
// Initiate a Telephone Call
if (profile == null || profile.VoiceForCall)
{
try
{
#pragma warning disable 4014
if (!Config.SystemBehaviorConfig.DoNotBroadcast)
{
Task.Run(() => { _outboundVoiceProvider.CommunicateCall(departmentNumber, profile, call); }).ConfigureAwait(false);
}
#pragma warning restore 4014
}
catch (Exception ex)
{
Logging.LogException(ex);
}
}
}
public async Task <bool> SendCallAsync(Call call, CallDispatch dispatch, string departmentNumber, int departmentId, UserProfile profile = null, string address = null)
{
if (profile == null)
{
profile = await _userProfileService.GetProfileByUserIdAsync(dispatch.UserId);
}
// Send a Push Notification
if (profile == null || profile.SendPush)
{
try
{
var spc = new StandardPushCall();
spc.CallId = call.CallId;
spc.Title = string.Format("Call {0}", call.Name);
spc.Priority = call.Priority;
spc.ActiveCallCount = 1;
spc.DepartmentId = departmentId;
if (call.CallPriority != null && !String.IsNullOrWhiteSpace(call.CallPriority.Color))
{
spc.Color = call.CallPriority.Color;
}
else
{
spc.Color = "#000000";
}
string subTitle = String.Empty;
if (String.IsNullOrWhiteSpace(address) && !String.IsNullOrWhiteSpace(call.Address))
{
subTitle = call.Address;
}
else if (!String.IsNullOrWhiteSpace(address))
{
subTitle = address;
}
else if (!string.IsNullOrEmpty(call.GeoLocationData))
{
try
{
string[] points = call.GeoLocationData.Split(char.Parse(","));
if (points != null && points.Length == 2)
{
subTitle = await _geoLocationProvider.GetAproxAddressFromLatLong(double.Parse(points[0]), double.Parse(points[1]));
}
}
catch
{ }
}
if (!string.IsNullOrEmpty(subTitle))
{
spc.SubTitle = subTitle.Truncate(200);
}
else
{
if (!string.IsNullOrEmpty(call.NatureOfCall))
{
spc.SubTitle = call.NatureOfCall.Truncate(200);
}
}
if (!String.IsNullOrWhiteSpace(spc.SubTitle))
{
spc.SubTitle = StringHelpers.StripHtmlTagsCharArray(spc.SubTitle);
}
spc.SubTitle = Regex.Replace(spc.SubTitle, @"((http|https):\/\/[\w\-_]+(\.[\w\-_]+)+([\w\-\.,@?^=%&:/~\+#]*[\w\-\@?^=%&/~\+#])?)", "");
spc.Title = StringHelpers.StripHtmlTagsCharArray(spc.Title);
spc.Title = Regex.Replace(spc.Title, @"((http|https):\/\/[\w\-_]+(\.[\w\-_]+)+([\w\-\.,@?^=%&:/~\+#]*[\w\-\@?^=%&/~\+#])?)", "");
spc.Title = spc.Title.Replace(char.Parse("/"), char.Parse(" "));
spc.SubTitle = spc.SubTitle.Replace(char.Parse("/"), char.Parse(" "));
await _pushService.PushCall(spc, dispatch.UserId, profile, call.CallPriority);
}
catch (Exception ex)
{
Logging.LogException(ex);
}
}
// Send an SMS Message
if (profile == null || profile.SendSms)
{
await _smsService.SendCallAsync(call, dispatch, departmentNumber, departmentId, profile);
}
// Send an Email
if (profile == null || profile.SendEmail)
{
await _emailService.SendCallAsync(call, dispatch, profile);
}
// Initiate a Telephone Call
if (profile == null || profile.VoiceForCall)
{
try
{
if (!Config.SystemBehaviorConfig.DoNotBroadcast || Config.SystemBehaviorConfig.BypassDoNotBroadcastDepartments.Contains(departmentId))
{
_outboundVoiceProvider.CommunicateCall(departmentNumber, profile, call);
}
}
catch (Exception ex)
{
Logging.LogException(ex);
}
}
return(true);
}