/// <summary>
/// Reports logic
/// </summary>
/// <returns></returns>
public ActionResult OperatorReport()
{
var productivityReport = new OperatorReportItems
{
OperatorProductivity = new List <OperatorReportViewModel>()
};
ViewBag.Message = "Operator Productivity Report";
productivityReport.OperatorProductivity = _repository.GetReports(new ReportFilter()).Select(r => new OperatorReportViewModel
{
ID = r.Id,
AverageChatLength = !string.IsNullOrEmpty(r.AverageChatLength) ? $"{r.AverageChatLength}m" : "-",
Name = r.Name,
ProactiveAnswered = r.ProactiveAnswered,
ProactiveResponseRate = r.ProactiveResponseRate,
ProactiveSent = r.ProactiveSent,
ReactiveAnswered = r.ReactiveAnswered,
ReactiveReceived = r.ReactiveReceived,
ReactiveResponseRate = r.ReactiveResponseRate,
TotalChatLength = _durationParser.Parse(r.TotalChatLength)
}).ToList();
return(View(productivityReport));
}
public IEnumerable <OperatorReportViewModel> GetReports(string sw = null, string sd = null, string from = null, string to = null, string sdate = null)
{
//TODO: roll in ORM like EF or Dapper for Db access
var result = _repository.GetReports(_paramsParser.Parse(sw, sd, from, to, sdate)).Select(r => new OperatorReportViewModel
{
ID = r.Id,
AverageChatLength = !string.IsNullOrEmpty(r.AverageChatLength)? $"{r.AverageChatLength}m":"0",
Name = r.Name,
ProactiveAnswered = r.ProactiveAnswered,
ProactiveResponseRate = r.ProactiveResponseRate,
ProactiveSent = r.ProactiveSent,
ReactiveAnswered = r.ReactiveAnswered,
ReactiveReceived = r.ReactiveReceived,
ReactiveResponseRate = r.ReactiveResponseRate,
TotalChatLength = _durationParser.Parse(r.TotalChatLength)
}).ToList();
return(result);
}