/// <summary>
/// This is a required override,
/// This method is called by UII to Set the low level interface for CTI.
/// This interface is also used to initialize the AgentState and CallState Managers
/// </summary>
/// <param name="ctiRoot">Pointer to the UII Cti Base Object</param>
public override void SetRootCtiInterface(ICtiControl ctiRoot)
{
// Set up the AgentState Manager, and Set the internal UII Object Agent State object.
localAgentStateManager = new AgentStateManager(ctiRoot);
AgentStateManager = (ICtiAgentStateManager)localAgentStateManager;
// Set up the CallState Manager, and Set the internal UII Object Call State object.
localCallStateManager = new CallStateManager(ctiRoot);
CallStateManager = (ICtiCallStateManager)localCallStateManager;
// Wire base events for call management.
if (CallStateManager != null)
{
CallStateManager.EnableAutoAnswer = true;
CallStateManager.EnableOverrideAutoAnswerOnExistingCalls = true;
CallStateManager.CallManagerStateNewCall += new EventHandler <NewCallEventArgs>(OnCallManagerStateNewCall);
CallStateManager.CallManagerStateUpdate += new EventHandler <CtiCallEventArgs>(OnCallManagerStateUpdate);
}
base.SetRootCtiInterface(ctiRoot);
}
/// <summary>
/// Added the Default constructor here.
/// Handling the CallStateManager Setup
/// </summary>
/// <param name="rootCti">Initialized Cti Root Control</param>
public CallStateManager(ICtiControl rootCti) : base(rootCti)
{
}
/// <summary>
/// Added the Default constructor here.
/// Handling the AgentStateManager Setup
/// </summary>
/// <param name="rootCti">Initialized Cti Root Control</param>
public AgentStateManager(ICtiControl rootCti) : base(rootCti)
{
}
