// GET: Tickets
public ActionResult Index()
{
ViewBag.MySolutions = _context.Tickets.Where(t => t.employeeNumber.Equals(User.Identity.Name) &&
t.solution != null && t.ticketstatus == false)
.ToList().Count();
ViewBag.KnowledgeBase = _context.Tickets.Where(x => x.solution != null && x.ticketstatus == false).ToList().Count();
HelpDeskLogic hdl = new HelpDeskLogic();
TicketReportPerParticipant tr = hdl.getAllTickets();
TicketReportPerParticipant AdminTickets = hdl.GetParticipantReport(User.Identity.Name);
List <TicketReportPerParticipant> TicketsFilter = new List <TicketReportPerParticipant>();
TicketsFilter.Add(tr);
TicketsFilter.Add(AdminTickets);
ViewBag.OverDueTickets = hdl.GetOverDueTickets().Count.ToString();
ViewBag.ControllerName = "HelpDesk";
ViewData["Role"] = User.IsInRole("Administrator");
return(View(TicketsFilter));
}
public ActionResult OverDueTickets()
{
var hdl = new HelpDeskLogic();
return(View(hdl.GetOverDueTickets()));
}
