private void PluginForm_Load(object sender, EventArgs e)
{
try
{
//Configuration config = ConfigurationManager.OpenExeConfiguration(ConfigurationUserLevel.None);
//config.AppSettings.Settings["IP"].Value = "10.0.0.2";
//config.Save(ConfigurationSaveMode.Modified);
//ConfigurationManager.RefreshSection("appSettings");
//Open the configuration file using the dll location
Configuration myDllConfig =
System.Configuration.ConfigurationManager.OpenExeConfiguration(this.GetType().Assembly.Location);
// Get the appSettings section
AppSettingsSection myDllConfigAppSettings =
(AppSettingsSection)myDllConfig.GetSection("appSettings");
// return the desired field
string defaultGroup = myDllConfigAppSettings.Settings["DefaultGroup"].Value;
string defaultAgent = myDllConfigAppSettings.Settings["DefaultAgent"].Value;
BasicHttpBinding binding = new BasicHttpBinding();
binding.Name = "svcOrganizationSoap";
// load the group combo box
// create a new Organization client
organizationClient = new svcOrganizationSoapClient(binding , organizationEndpoint );
// fill the group dictionary
GroupInfoArrayResult giResult = new GroupInfoArrayResult();
giResult = organizationClient.GetAllGroups(pluginUser , pluginPassword );
for (int i = 0; i < giResult.Groups.Length; i++)
{
GroupInfo info = giResult.Groups[i];
dictGroup.Add(info.Name, info.ID);
}
// fill the box
foreach (KeyValuePair<string, int> pair in dictGroup)
{
cboGroupName.Items.Add(pair.Key);
}
// set the default group
cboGroupName.SelectedItem = defaultGroup;
// get the slelected group id from the dictionary
if (dictGroup.ContainsKey(cboGroupName.SelectedItem.ToString()))
{
groupId = dictGroup[cboGroupName.SelectedItem.ToString()];
}
// get a list of agents for the group
AgentInfoArrayResult agentResult = organizationClient.GetAgentsForGroup(pluginUser, pluginPassword, groupId);
// clear any previous dictionary items
dictAgent = new Dictionary<string, int>();
dictUser = new Dictionary<int, string>();
// load the list to the agents dictionary
for (int i = 0; i < agentResult.Agents.Length; i++)
{
AgentInfo agent = agentResult.Agents[i];
dictAgent.Add(agent.DisplayName, agent.ID);
dictUser.Add(agent.ID, agent.UserName);
}
// load the agents combo box
cboAgent.Items.Clear();
foreach (KeyValuePair<string, int> pair in dictAgent)
{
cboAgent.Items.Add(pair.Key);
}
// set the default agent
cboAgent.SelectedItem = defaultAgent;
// fill the call boxes
this.txtPhone.Text = phone;
this.dtpFromDate.Value = fromDate;
this.dtpFromTime.Value = fromDate;
this.dtpDateTo.Value = toDate;
this.dtpTimeTo.Value = toDate;
}
catch (Exception ex)
{
MessageBox.Show("An error occurred loading the CyberSharksPlugin CallLog form..." + Environment.NewLine +
ex.ToString() , "CyberShark Plugin Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
}
}
private void CallLogForm_Load(object sender, EventArgs e)
{
try
{
this.dtpFromDate.Format = DateTimePickerFormat.Custom;
this.dtpFromDate.CustomFormat = "MM/ dd / yyyy hh : mm ";
this.dtpDateTo.Format = DateTimePickerFormat.Custom;
this.dtpDateTo.CustomFormat = "MM/ dd / yyyy hh : mm ";
pluginUser = ConfigurationManager.AppSettings["User"];
pluginPassword = ConfigurationManager.AppSettings["Password"];
defaultGroup = ConfigurationManager.AppSettings["DefaultGroup"];
defaultAgent = ConfigurationManager.AppSettings["DefaultAgent"];
BasicHttpBinding binding = new BasicHttpBinding();
binding.Name = "svcOrganizationSoap";
// load the group combo box
// create a new Organization client
organizationClient = new svcOrganizationSoapClient(binding, organizationEndpoint);
GroupInfoArrayResult giResult = new GroupInfoArrayResult();
giResult = organizationClient.GetAllGroups(pluginUser, pluginPassword);
for (int i = 0; i < giResult.Groups.Length; i++)
{
GroupInfo info = giResult.Groups[i];
dictGroup.Add(info.Name, info.ID);
}
// fill the box
foreach (KeyValuePair<string, int> pair in dictGroup)
{
cboGroupName.Items.Add(pair.Key);
}
// set the default group
cboGroupName.SelectedItem = defaultGroup;
// get the slelected group id from the dictionary
if (dictGroup.ContainsKey(cboGroupName.SelectedItem.ToString()))
{
groupId = dictGroup[cboGroupName.SelectedItem.ToString()];
}
// get a list of agents for the group
AgentInfoArrayResult agentResult = organizationClient.GetAgentsForGroup(pluginUser, pluginPassword, groupId);
// clear any previous dictionary items
dictAgent = new Dictionary<string, int>();
dictUser = new Dictionary<int, string>();
// load the list to the agents dictionary
for (int i = 0; i < agentResult.Agents.Length; i++)
{
AgentInfo agent = agentResult.Agents[i];
dictAgent.Add(agent.DisplayName, agent.ID);
dictUser.Add(agent.ID, agent.UserName);
}
// load the agents combo box
cboAgent.Items.Clear();
foreach (KeyValuePair<string, int> pair in dictAgent)
{
cboAgent.Items.Add(pair.Key);
}
// set the default agent
cboAgent.SelectedItem = defaultAgent;
// fill the call boxes
this.txtPhone.Text = phone;
this.dtpFromDate.Value = DateTime.Now;
this.dtpDateTo.Value = DateTime.Now;
}
catch (Exception ex)
{
MessageBox.Show("An error occurred loading the CyberSharksPlugin CallLog form..." + Environment.NewLine +
ex.ToString(), "CyberShark Plugin Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
}
}
private string createCallLog()
{
string w = "";
string user = "******";
string password = "******";
try
{
/*
// create a test entry
var parameters = new CyberSharkService.ArrayOfString
{
pfxSubject + this.txtSubject .Text ,
pfxPhoneNumber + this.txtPhoneNumber.Text,
pfxCustomerName + this.txtCustomerName .Text,
pfxDateStart + this.txtStart .Text,
pfxDateEnd + this.txtEnd.Text ,
pfxGroupID + this.txtGroupId .Text,
pfxUserID + this.txtUserId .Text
};
MessageBox.Show(parameters.ToString());
// create a service client
CyberSharkService.svcCallLogsSoapClient client = new CyberSharkService.svcCallLogsSoapClient();
// open the client
client.Open();
// invoke create call log
CyberSharkService.CallLogIdResult result = client.CreateCallLog2(user, password, parameters);
// display the result in a message box
MessageBox.Show(result.CallLogId.ToString() + "|"
+ result.CallNumber + "|"
+ result.Message.ToString() + "|"
+ result.Result.ToString() + "|"
+ result.ResultCode.ToString() + "|" );
// close the client
client.Close
*/
CyberSharkService2.svcOrganizationSoapClient orgClient = new CyberSharkService2.svcOrganizationSoapClient();
CyberSharkService2.GroupInfoArrayResult giresult = new GroupInfoArrayResult();
giresult = orgClient.GetAllGroups("George", "pants#1");
for (int i = 0; i < giresult.Groups.Length; i++)
{
GroupInfo info = giresult.Groups[i];
MessageBox.Show (info.Name);
}
}
catch (Exception e)
{
// display the exception
MessageBox.Show(e.ToString(), "Exception...");
}
return w;
}
