private bool DidAgentAskQuestion(string agentMessage, FacetQuestion clickedFacetQuestion)
{
var simplifiedAgentMessage = StringWithoutSpaceAndOnlyWithAlphanumericCharacters(agentMessage);
int matchesFound = 0;
if (simplifiedAgentMessage.Contains(StringWithoutSpaceAndOnlyWithAlphanumericCharacters(clickedFacetQuestion.FacetName), StringComparison.InvariantCultureIgnoreCase))
{
matchesFound++;
}
foreach (var facetValue in clickedFacetQuestion.FacetValues)
{
if (simplifiedAgentMessage.Contains(StringWithoutSpaceAndOnlyWithAlphanumericCharacters(facetValue), StringComparison.InvariantCultureIgnoreCase))
{
matchesFound++;
}
}
return(matchesFound >= 2);
}
private bool Answered(FacetQuestion pendingQuestion, string messageText)
{
var simplifiedMessageText = StringWithoutSpaceAndOnlyWithAlphanumericCharacters(messageText);
return(pendingQuestion.FacetValues.Any(facet => simplifiedMessageText.Contains(StringWithoutSpaceAndOnlyWithAlphanumericCharacters(facet), StringComparison.InvariantCultureIgnoreCase)));
}
public FacetQuestionResultBuilder WithFacetQuestion(FacetQuestion facetQuestion)
{
this._facetQuestion = facetQuestion;
return(this);
}
private FacetQuestionResultBuilder()
{
this._facetQuestion = FacetQuestionBuilder.Build.Instance;
this._score = 0.75;
}
