/// <summary>
/// 用户断连处理
/// </summary>
public void CustomerOnDisconnected(CustomerOnDisconnectedDto customerOnDisconnectedDto)
{
ServiceRecords ServiceRecordsModel = _serviceRecords.FirstOrDefault(e => e.Id == customerOnDisconnectedDto.ServiceRecordId);
ServiceRecordsModel.CustomerUnContentDate = DateTime.Now;
ServiceRecordsModel.CustomerState = OrderInfo.LoginState.OffLine;
_serviceRecords.Update(ServiceRecordsModel);
CustomerConnectRecords CustomerConnectRecordsModel = _customerConnectRecords.FirstOrDefault(e => e.DeviceId == customerOnDisconnectedDto.DeviceId);
CustomerConnectRecordsModel.CustomerState = OrderInfo.LoginState.OffLine;
_customerConnectRecords.Update(CustomerConnectRecordsModel);
ChatRecords ChatRecordsModel = new ChatRecords();
ChatRecordsModel = EntityHelper.CopyValue(ServiceRecordsModel, ChatRecordsModel);
ChatRecordsModel.Id = 0;
ChatRecordsModel.ServiceRecordsId = customerOnDisconnectedDto.ServiceRecordId;
ChatRecordsModel.SendInfoType = OrderInfo.SendInfoType.TextInfo;
ChatRecordsModel.SendSource = OrderInfo.TerminalRefer.system;
ChatRecordsModel.SendContent = "用户下线";
ChatRecordsModel.SendDateTime = DateTime.Now;
ChatRecordsModel.ReceiveState = OrderInfo.ReceiveState.Received;
_chatRecords.Insert(ChatRecordsModel);
}
/// <summary>
/// 添加客户,并建立连接
/// </summary>
/// <param name="addCustomerConnectRecordsDto"></param>
public BaseDataOutput <int> AddServiceConnectRecords(AddCustomerConnectRecordsDto addCustomerConnectRecordsDto)
{
BaseDataOutput <int> output = new BaseDataOutput <int>();
int CustomerConnectRecordsId = 0;
int ServiceRecordsId = 0;
ChatRecords ChatRecordsModel = new ChatRecords();
//处理客户记录表
CustomerConnectRecords CustomerConnectRecordsModel = _CustomerConnectRecords.FirstOrDefault(e => e.DeviceId == addCustomerConnectRecordsDto.DeviceId);
if (CustomerConnectRecordsModel == null)
{
CustomerConnectRecords NewCustomerConnectRecordsModel = new CustomerConnectRecords();
NewCustomerConnectRecordsModel = EntityHelper.CopyValue(addCustomerConnectRecordsDto, NewCustomerConnectRecordsModel);
NewCustomerConnectRecordsModel.CustomerState = OrderInfo.LoginState.Online;
CustomerConnectRecordsId = _CustomerConnectRecords.InsertAndGetId(NewCustomerConnectRecordsModel);
}
else
{
CustomerConnectRecordsModel.CustomerState = OrderInfo.LoginState.Online;
_CustomerConnectRecords.Update(CustomerConnectRecordsModel);
CustomerConnectRecordsId = CustomerConnectRecordsModel.Id;
}
//处理连接记录表
ServiceRecords ServiceRecordsModel = new ServiceRecords();
ServiceRecordsModel = EntityHelper.CopyValue(addCustomerConnectRecordsDto, ServiceRecordsModel);
ServiceRecordsModel.CustomerDeviceId = addCustomerConnectRecordsDto.DeviceId;
//连接记录表-处理客户信息
ServiceRecordsModel.CustomerConnectRecordsId = CustomerConnectRecordsId;
ServiceRecordsModel.CustomerContentDate = DateTime.Now;
ServiceRecordsModel.CustomerState = OrderInfo.LoginState.Online;
//连接记录表-如果匹配到客服，则处理客服信息
if (addCustomerConnectRecordsDto.ServiceId != null)
{
ServiceConnectRecords ServiceConnectRecordsModel = _ServiceConnectRecords.FirstOrDefault(e => e.ServiceId == addCustomerConnectRecordsDto.ServiceId);
if (ServiceConnectRecordsModel != null)
{
//连接记录表-处理客服信息
ServiceRecordsModel = EntityHelper.CopyValue(ServiceConnectRecordsModel, ServiceRecordsModel);
ServiceRecordsModel.Id = 0;
ServiceRecordsModel.ServiceConnectRecordsId = ServiceConnectRecordsModel.Id;
ServiceRecordsModel.ServiceId = addCustomerConnectRecordsDto.ServiceId;
ServiceRecordsModel.ServiceContentDate = DateTime.Now;
ServiceRecordsModel.ServiceState = OrderInfo.LoginState.Online;
ServiceConnectRecordsModel.ServiceCount += 1;
_ServiceConnectRecords.Update(ServiceConnectRecordsModel);
//聊天记录表-处理客服信息
ChatRecordsModel = EntityHelper.CopyValue(ServiceConnectRecordsModel, ChatRecordsModel);
ChatRecordsModel.ServiceId = addCustomerConnectRecordsDto.ServiceId;
}
}
ServiceRecordsId = _ServiceRecords.InsertAndGetId(ServiceRecordsModel);
//聊天记录表-处理客户信息
ChatRecordsModel = EntityHelper.CopyValue(addCustomerConnectRecordsDto, ChatRecordsModel);
ChatRecordsModel.Id = 0;
ChatRecordsModel.CustomerDeviceId = addCustomerConnectRecordsDto.DeviceId;
//聊天记录表-处理聊天信息
ChatRecordsModel.ServiceRecordsId = ServiceRecordsId;
ChatRecordsModel.SendInfoType = OrderInfo.SendInfoType.TextInfo;
ChatRecordsModel.SendSource = OrderInfo.TerminalRefer.system;
ChatRecordsModel.SendContent = "客服[" + ChatRecordsModel.ServiceNickName + "]为您服务";
ChatRecordsModel.SendDateTime = DateTime.Now;
ChatRecordsModel.ReceiveState = OrderInfo.ReceiveState.Received;
_ChatRecords.Insert(ChatRecordsModel);
output.Data = ServiceRecordsId;
return(output);
}
/// <summary>
/// 根据AccessToken获取用户信息
/// </summary>
/// <param name="authorizationAccessTokenlInput"></param>
/// <returns></returns>
public async Task <BaseDataOutput <string> > AuthorizationAccessToken(AuthorizationAccessTokenlInput authorizationAccessTokenlInput)
{
BaseDataOutput <string> Output = new BaseDataOutput <string>();
if (!string.IsNullOrEmpty(authorizationAccessTokenlInput.OAuthCode) && !string.IsNullOrEmpty(authorizationAccessTokenlInput.ThirdPlatCode))
{
BaseDataOutput <string> AccessTokenOutput = new BaseDataOutput <string>();
BaseDataOutput <AuthorizationUserInfoDto> ThirdOutput = new BaseDataOutput <AuthorizationUserInfoDto>();
OauthSetting OauthSettingModel = _oauthSetting.FirstOrDefault(e => e.ThirdPlatCode == authorizationAccessTokenlInput.ThirdPlatCode);
if (OauthSettingModel != null)
{
var GetAccessTokenObj = new
{
OAuthCode = authorizationAccessTokenlInput.OAuthCode
};
var CodeResult = await _httpClientFactory.CreateClient().PostAsync(OauthSettingModel.GetAccessTokenUrl, new StringContent(JsonConvert.SerializeObject(GetAccessTokenObj), Encoding.UTF8, "application/json"));
var ResultStr = await CodeResult.Content.ReadAsStringAsync();
AccessTokenOutput = JsonConvert.DeserializeObject <BaseDataOutput <string> >(ResultStr);
if (AccessTokenOutput.Code == 0)
{
#region 根据AccessToken获取用户信息
var GetUserInfoObj = new
{
AccessToken = AccessTokenOutput.Data
};
var UserInfoResult = await _httpClientFactory.CreateClient().PostAsync(OauthSettingModel.AuthorizationUrl, new StringContent(JsonConvert.SerializeObject(GetUserInfoObj), Encoding.UTF8, "application/json"));
var UserInfoResultStr = await UserInfoResult.Content.ReadAsStringAsync();
ThirdOutput = JsonConvert.DeserializeObject <BaseDataOutput <AuthorizationUserInfoDto> >(UserInfoResultStr);
if (ThirdOutput.Code == 0)
{
if (ThirdOutput.Data.UserType == OrderInfo.TerminalRefer.servicer)
{
ServiceConnectRecords ServiceConnectRecordsModel = _serviceConnectRecords.FirstOrDefault(e => e.ServiceId == ThirdOutput.Data.UserId);
if (ServiceConnectRecordsModel == null)
{
int UserId = _serviceConnectRecords.InsertAndGetId(new ServiceConnectRecords
{
ServiceId = ThirdOutput.Data.UserId,
ServiceCode = ThirdOutput.Data.UserCode,
ServiceNickName = ThirdOutput.Data.UserNickName,
ServiceCount = 0,
ServiceFaceImg = ThirdOutput.Data.UserFaceImg,
ServiceState = OrderInfo.LoginState.OffLine,
DeviceId = authorizationAccessTokenlInput.DeviceId
});
Output.Data = ThirdOutput.Data.UserId;
}
else
{
Output.Data = ServiceConnectRecordsModel.ServiceId.ToString();
}
}
if (ThirdOutput.Data.UserType == OrderInfo.TerminalRefer.user)
{
CustomerConnectRecords CustomerConnectRecordsModel = _customerConnectRecords.FirstOrDefault(e => e.CustomerId == ThirdOutput.Data.UserId);
if (CustomerConnectRecordsModel == null)
{
int CustomerId = _customerConnectRecords.InsertAndGetId(new CustomerConnectRecords
{
CustomerId = ThirdOutput.Data.UserId,
CustomerCode = ThirdOutput.Data.UserCode,
CustomerNickName = ThirdOutput.Data.UserNickName,
CustomerFaceImg = ThirdOutput.Data.UserFaceImg,
CustomerState = OrderInfo.LoginState.OffLine,
DeviceId = authorizationAccessTokenlInput.DeviceId
});
Output.Data = ThirdOutput.Data.UserId;
}
else
{
Output.Data = CustomerConnectRecordsModel.CustomerId.ToString();
}
}
}
else
{
Output.Code = 1;
Output.Message = ThirdOutput.Message;
}
#endregion
}
else
{
Output.Code = 1;
Output.Message = "获取AccessToken失败:" + AccessTokenOutput.Message;
}
}
else
{
Output.Code = 1;
Output.Message = "未获取到授权设置信息";
}
}
else
{
Output.Code = 1;
Output.Message = "未获取AccessToken或第三方平台编号";
}
return(Output);
}
