public void ActivateMainWindow <T>(T dataContext)
{
IView view = new ContactsView();
view.DataContext = dataContext;
view.Show();
}
private void ShowHideContactsView(Entity entity)
{
var contactsProvider = ViewModel as IContactsEntityProvider;
if (entity != null && contactsProvider != null)
{
_contactsView = View.Subviews.OfType <ContactsView>().FirstOrDefault();
if (_contactsView == null)
{
InitializeContactsView(contactsProvider);
View.Add(_contactsView);
UIView.Animate(
UIConstants.AnimationDuration,
() => _contactsView.Alpha = 1);
}
_contactsView.Entity = entity;
}
else if (_contactsView != null)
{
UIView.Animate(
UIConstants.AnimationDuration,
() => _contactsView.Alpha = 0,
_contactsView.RemoveFromSuperview);
DisposeContactsView();
}
}
public static string GetContactsViewItem(RestCommand command, int userID)
{
ContactsViewItem contactsViewItem = ContactsView.GetContactsViewItem(command.LoginUser, userID);
if (contactsViewItem.OrganizationID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
return(contactsViewItem.GetXml("ContactsViewItem", true));
}
protected override void LoadData()
{
ContactsView contacts = new ContactsView(_loginUser);
contacts.LoadForIndexing(_organizationID, _maxCount, _isRebuilding);
foreach (ContactsViewItem contact in contacts)
{
_itemIDList.Add(contact.UserID);
}
}
private void InitializeContactsView(IContactsEntityProvider contactsProvider)
{
_contactsView = ContactsView.Create();
SetDialogViewFullscreenFrame(_contactsView);
_contactsView.CloseCommand = contactsProvider.HideContactsCommand;
_contactsView.CallPhoneCommand = contactsProvider.CallPhoneCommand;
_contactsView.ComposeEmailCommand = contactsProvider.ComposeEmailCommand;
_contactsView.ShowHideModalViewCommand = contactsProvider.ShowHideModalViewCommand;
}
public MainWindowViewModel()//View First!
{
ShowAllContacts = new SimplerCommand
{
Action = () =>
{
var view = new ContactsView();
view.DataContext = new ContactsViewModel(WorkUnitProvider);
view.Show();
}
};
}
private void DisposeContactsView()
{
if (_contactsView != null)
{
_contactsView.CloseCommand = null;
_contactsView.CallPhoneCommand = null;
_contactsView.ComposeEmailCommand = null;
_contactsView.ShowHideModalViewCommand = null;
_contactsView.Dispose();
_contactsView = null;
}
}
protected override void OnViewLoaded(object view)
{
cv = (ContactsView) view;
base.OnViewLoaded(view);
AppState.Imb.ClientChanged -= Imb_ClientChanged;
AppState.Imb.ClientChanged += Imb_ClientChanged;
AppState.Imb.Groups.CollectionChanged -= Groups_CollectionChanged;
AppState.Imb.Groups.CollectionChanged += Groups_CollectionChanged;
AppState.Imb.AllClients.CollectionChanged -= Clients_CollectionChanged;
AppState.Imb.AllClients.CollectionChanged += Clients_CollectionChanged;
AppState.Imb.PropertyChanged -= Imb_PropertyChanged;
AppState.Imb.PropertyChanged += Imb_PropertyChanged;
UpdateClients();
}
public static void Contacts(string[] expression = null)
{
List <Contact> contacts = Model.GetContacts(expression);
int contactNumber = ContactsView.Show(contacts);
if (contactNumber > 0)
{
DetailContactController.DetailContact(contacts.ElementAt(contactNumber - 1));
}
else
{
MainMenuController.Menu();
}
}
public static string GetContactsView(RestCommand command)
{
ContactsView contactsView = new ContactsView(command.LoginUser);
contactsView.LoadByOrganizationID(command.Organization.OrganizationID);
if (command.Format == RestFormat.XML)
{
return(contactsView.GetXml("ContactsView", "ContactsViewItem", true, command.Filters));
}
else
{
throw new RestException(HttpStatusCode.BadRequest, "Invalid data format");
}
}
public static string GetItems(RestCommand command, int organizationID, bool orderByDateCreated = false)
{
if (Organizations.GetOrganization(command.LoginUser, organizationID).ParentID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
ContactsView items = new ContactsView(command.LoginUser);
if (orderByDateCreated)
{
items.LoadByOrganizationID(organizationID, "DateCreated DESC");
}
else
{
items.LoadByOrganizationID(organizationID);
}
return(items.GetXml("Contacts", "Contact", true, command.Filters));
}
public static string DeleteContact(RestCommand command, int id)
{
ContactsViewItem user = ContactsView.GetContactsViewItem(command.LoginUser, id);
if (user == null)
{
throw new RestException(HttpStatusCode.BadRequest);
}
Organization organization = Organizations.GetOrganization(command.LoginUser, user.OrganizationID);
if (organization.ParentID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
string result = user.GetXml("Contact", true);
Users.MarkUserDeleted(command.LoginUser, id);
return(result);
}
public static string GetTicketContacts(RestCommand command, int ticketIDOrNumber, bool orderByDateCreated = false)
{
TicketsViewItem ticket = TicketsView.GetTicketsViewItemByIdOrNumber(command.LoginUser, ticketIDOrNumber);
if (ticket == null || ticket.OrganizationID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
ContactsView contacts = new ContactsView(command.LoginUser);
if (orderByDateCreated)
{
contacts.LoadByTicketID(ticket.TicketID, "ut.DateCreated DESC");
}
else
{
contacts.LoadByTicketID(ticket.TicketID);
}
return(contacts.GetXml("Contacts", "Contact", true, command.Filters));
}
public static string GetItems(RestCommand command, bool orderByDateCreated = false, int?limitNumber = null, bool isCustomer = false)
{
ContactsView items = new ContactsView(command.LoginUser);
string xmlString = string.Empty;
try
{
if (orderByDateCreated)
{
//This seems to be Zapier only
items.LoadByParentOrganizationID(command.Organization.OrganizationID, command.Filters, null, null, "DateCreated DESC", limitNumber, isCustomer);
}
else
{
items.LoadByParentOrganizationID(command.Organization.OrganizationID, command.Filters, command.PageNumber, command.PageSize, isCustomer: isCustomer);
}
//SQL filtering was done already, there's no need for .NET filtering thus the empty collection for the last parameter
xmlString = items.GetXml("Contacts", "Contact", true, new System.Collections.Specialized.NameValueCollection(), command.IsPaging);
}
catch (Exception ex)
{
//if something fails use the old method. This one does not have paging.
//Something went wrong with the sql filtering and an exception was thrown and caught, .NET filtering will need to be done
items = new ContactsView(command.LoginUser);
if (orderByDateCreated)
{
items.LoadByParentOrganizationID(command.Organization.OrganizationID, "DateCreated DESC", limitNumber);
}
else
{
items.LoadByParentOrganizationID(command.Organization.OrganizationID);
}
xmlString = items.GetXml("Contacts", "Contact", true, command.Filters);
ExceptionLogs.LogException(command.LoginUser, ex, "API", "RestContacts. GetItems(). SQL filtering generation failed, fell into old method.");
}
return(xmlString);
}
public static string RemoveTicketContact(RestCommand command, int ticketIDOrNumber, int contactID)
{
TicketsViewItem ticket = TicketsView.GetTicketsViewItemByIdOrNumber(command.LoginUser, ticketIDOrNumber);
if (ticket == null || ticket.OrganizationID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
User user = Users.GetUser(command.LoginUser, contactID);
Organization organization = Organizations.GetOrganization(command.LoginUser, user.OrganizationID);
if (organization == null || organization.ParentID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
Tickets tickets = new Tickets(command.LoginUser);
tickets.RemoveContact(user.UserID, ticket.TicketID);
return(ContactsView.GetContactsViewItem(command.LoginUser, user.UserID).GetXml("Contact", true));
}
public static Panel createContact(User user, int PanelWidht, contactClick click)
{
ContactsView ConView = new ContactsView(PanelWidht);
Button ava = new Button();
ava.Text = "";
ava.Width = ConView.ImageWidth;
ava.Height = ConView.ImageHeight;
ava.Left = ConView.ImageLeft;
ava.Top = ConView.ImageTop;
ava.Region = ConView.ImageRegion;
ava.BackgroundImageLayout = System.Windows.Forms.ImageLayout.Stretch;
ava.BackgroundImage = View.getAvatar(user.avatarNumber);
ava.Click += new EventHandler(click);
Label name = new Label();
name.Font = new Font(name.Font.Name, 8.0f, name.Font.Style);
name.Text = user.Name + "#" + user.HostName;
name.Left = 2 * ConView.ImageLeft + ava.Width;
name.Top = ConView.LabelTop;
name.Height = ConView.LabelHeight;
name.Click += new EventHandler(click);
Panel con = new Panel();
con.Top = View.lastHeightContacts;
con.Width = (int)(0.9 * PanelWidht);
con.Text = "";
con.Height = Math.Max(ConView.ImageHeight + 2 * ConView.ImageTop, ConView.LabelHeight + 2 * ConView.LabelTop);
con.Controls.Add(ava);
con.Controls.Add(name);
con.BorderStyle = BorderStyle.None;
con.Click += new EventHandler(click);
View.lastHeightContacts += con.Height;
return(con);
}
private void OpenContactView(bool isSelectionMode)
{
if (_contactsView == null)
{
_logger.Info("show contacts view");
_contactsView = Container.Resolve <ContactsView>();
_contactsView.Show();
var viewmodel = (ContactsViewModel)_contactsView.DataContext;
viewmodel.IsSelectionMode = isSelectionMode;
}
else
{
_logger.Warn("contacts view already open");
_logger.Info("push view in foreground");
var viewmodel = (ContactsViewModel)_contactsView.DataContext;
viewmodel.IsSelectionMode = isSelectionMode;
_contactsView.Focus();
}
}
private void ProcessReminder(Reminder reminder)
{
Logs.WriteLine();
Logs.WriteEvent("***********************************************************************************");
Logs.WriteEvent("Processing Reminder ReminderID: " + reminder.ReminderID.ToString());
Logs.WriteData(reminder.Row);
Logs.WriteLine();
Logs.WriteEvent("***********************************************************************************");
MailMessage message;
UsersViewItem user = UsersView.GetUsersViewItem(LoginUser, (int)reminder.UserID);
if (user == null)
{
return;
}
string description = "";
switch (reminder.RefType)
{
case ReferenceType.Organizations:
OrganizationsViewItem org = OrganizationsView.GetOrganizationsViewItem(LoginUser, reminder.RefID);
if (org == null)
{
return;
}
message = EmailTemplates.GetReminderCustomerEmail(LoginUser, reminder, user, org);
description = String.Format("Reminder sent to {0} for Organization {1}", message.To.ToString(), org.Name);
Logs.WriteEvent(description);
ActionLogs.AddActionLog(LoginUser, ActionLogType.Insert, reminder.RefType, reminder.RefID, description);
ActionLogs.AddActionLog(LoginUser, ActionLogType.Insert, ReferenceType.Organizations, org.OrganizationID, description);
break;
case ReferenceType.Tickets:
TicketsViewItem ticket = TicketsView.GetTicketsViewItem(LoginUser, reminder.RefID);
if (ticket == null)
{
return;
}
message = EmailTemplates.GetReminderTicketEmail(LoginUser, reminder, user, ticket);
EmailTemplates.ReplaceEmailRecipientParameters(LoginUser, message, Tickets.GetTicket(LoginUser, ticket.TicketID), reminder.UserID); //vv
TeamSupport.Data.Action action = (new Actions(LoginUser)).AddNewAction();
action.ActionTypeID = null;
action.Name = "Reminder";
action.ActionSource = "Reminder";
action.SystemActionTypeID = SystemActionType.Reminder;
action.Description = String.Format("<p>The following is a reminder for {0} {1}:</p><p> </p><p>{2}</p>", user.FirstName, user.LastName, reminder.Description);
action.IsVisibleOnPortal = false;
action.IsKnowledgeBase = false;
action.TicketID = ticket.TicketID;
action.Collection.Save();
description = String.Format("Reminder sent to {0} for Ticket {1}", message.To.ToString(), ticket.TicketNumber.ToString());
Logs.WriteEvent(description);
ActionLogs.AddActionLog(LoginUser, ActionLogType.Insert, reminder.RefType, reminder.RefID, description);
ActionLogs.AddActionLog(LoginUser, ActionLogType.Insert, ReferenceType.Tickets, ticket.TicketID, description);
break;
case ReferenceType.Contacts:
ContactsViewItem contact = ContactsView.GetContactsViewItem(LoginUser, reminder.RefID);
if (contact == null)
{
return;
}
message = EmailTemplates.GetReminderContactEmail(LoginUser, reminder, user, contact);
description = String.Format("Reminder sent to {0} for Contact {1}", message.To.ToString(), contact.FirstName + " " + contact.LastName);
Logs.WriteEvent(description);
ActionLogs.AddActionLog(LoginUser, ActionLogType.Insert, reminder.RefType, reminder.RefID, description);
ActionLogs.AddActionLog(LoginUser, ActionLogType.Insert, ReferenceType.Users, contact.UserID, description);
break;
case ReferenceType.Tasks:
TasksViewItem task = TasksView.GetTasksViewItem(LoginUser, reminder.RefID);
if (task == null || task.IsComplete)
{
reminder.IsDismissed = true;
reminder.Collection.Save();
return;
}
message = EmailTemplates.GetReminderTaskEmail(LoginUser, reminder, user, task);
description = String.Format("Reminder sent to {0} for Task {1}", message.To.ToString(), task.Name);
Logs.WriteEvent("ver. 05162017: " + description);
ActionLogs.AddActionLog(LoginUser, ActionLogType.Insert, ReferenceType.Tasks, task.TaskID, description);
ActionLogs.AddActionLog(LoginUser, ActionLogType.Insert, ReferenceType.Users, (int)reminder.UserID, description);
TaskAssociations taskAssociations = new TaskAssociations(LoginUser);
taskAssociations.LoadByTaskIDOnly(task.TaskID);
foreach (TaskAssociation taskAssociation in taskAssociations)
{
if (taskAssociation.RefType == (int)ReferenceType.Tickets)
{
TeamSupport.Data.Action taskAction = (new Actions(LoginUser)).AddNewAction();
taskAction.ActionTypeID = null;
taskAction.Name = "Reminder";
taskAction.ActionSource = "Reminder";
taskAction.SystemActionTypeID = SystemActionType.Reminder;
taskAction.Description = String.Format("<p>The following is a reminder for {0} {1}:</p><p> </p><p>{2}</p>", user.FirstName, user.LastName, reminder.Description);
taskAction.IsVisibleOnPortal = false;
taskAction.IsKnowledgeBase = false;
taskAction.TicketID = taskAssociation.RefID;
try
{
taskAction.Collection.Save();
}
catch (Exception ex)
{
Logs.WriteEvent("Ex Reminder Action.Save: " + ex.StackTrace);
}
}
}
break;
default:
message = null;
break;
}
if (message == null)
{
return;
}
reminder.HasEmailSent = true;
reminder.Collection.Save();
if (Emails.IsEmailDisabled(LoginUser, user.UserID, "Reminders"))
{
Logs.WriteEvent("Message skipped due to disabled user setting.");
}
else
{
MailAddress address = new MailAddress(user.Email, user.FirstName + " " + user.LastName);
Logs.WriteEvent("Mail Address: " + address.ToString());
message.To.Add(address);
EmailTemplates.ReplaceMailAddressParameters(message);
Emails.AddEmail(LoginUser, reminder.OrganizationID, null, message.Subject, message);
Logs.WriteEvent("Message queued");
}
}
private void OnContactsViewClosedMsg(ContactsViewClosedMsg msg)
{
_logger.Info("set contacts view to null");
_contactsView = null;
}
public static string UpdateContact(RestCommand command, int id)
{
User user = Users.GetUser(command.LoginUser, id);
User oldUser = Users.GetUser(command.LoginUser, id);
if (user == null)
{
throw new RestException(HttpStatusCode.BadRequest);
}
Organization organization = Organizations.GetOrganization(command.LoginUser, user.OrganizationID);
if (organization.ParentID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
bool allowOrganizationIdUpdate = true;
user.ReadFromXml(command.Data, false, allowOrganizationIdUpdate);
if (user.CryptedPassword != oldUser.CryptedPassword)
{
user.CryptedPassword = FormsAuthentication.HashPasswordForStoringInConfigFile(user.CryptedPassword, "MD5");
}
bool isChangingOrganizationId = oldUser.OrganizationID != user.OrganizationID;
if (isChangingOrganizationId)
{
Organization newOrganization = Organizations.GetOrganization(command.LoginUser, user.OrganizationID);
if (newOrganization.ParentID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
//Let's follow the same reflexes as the UI (..\webapp\app_code\customerservice.cs SetContactCompany())
Tickets t = new Tickets(command.LoginUser);
t.LoadByContact(id);
foreach (Ticket tix in t)
{
tix.Collection.RemoveContact(id, tix.TicketID);
}
user.PortalAutoReg = false;
user.Collection.Save();
foreach (Ticket tix in t)
{
tix.Collection.AddContact(id, tix.TicketID);
}
EmailPosts ep = new EmailPosts(command.LoginUser);
ep.LoadByRecentUserID(id);
ep.DeleteAll();
ep.Save();
}
else
{
user.Collection.Save();
}
user.UpdateCustomFieldsFromXml(command.Data);
return(ContactsView.GetContactsViewItem(command.LoginUser, user.UserID).GetXml("Contact", true));
}
private void mi_Contacts_Click(object sender, RoutedEventArgs e)
{
ContactsView v = new ContactsView();
v.ShowDialog();
}
protected override void OnViewAttached(object view, object context)
{
base.OnViewAttached(view, context);
myView = (view as ContactsView);
refreshBinding();
}
public static string CreateContact(RestCommand command, int?organizationID)
{
Addresses addresses = new Addresses(command.LoginUser);
Address address = addresses.AddNewAddress();
PhoneNumbers phoneNumbers = new PhoneNumbers(command.LoginUser);
PhoneNumber phoneNumber = phoneNumbers.AddNewPhoneNumber();
Users users = new Users(command.LoginUser);
User user = users.AddNewUser();
user.IsActive = true;
user.FullReadFromXml(command.Data, true, ref phoneNumber, ref address);
if (organizationID == null && user.OrganizationID == 0)
{
if (!String.IsNullOrEmpty(user.Email) && user.Email.Contains("@"))
{
Organizations matchDomainCompany = new Organizations(command.LoginUser);
matchDomainCompany.LoadFirstDomainMatch(command.LoginUser.OrganizationID, user.Email.Substring(user.Email.LastIndexOf("@") + 1));
if (!matchDomainCompany.IsEmpty)
{
user.OrganizationID = matchDomainCompany[0].OrganizationID;
}
}
if (user.OrganizationID == 0)
{
user.OrganizationID = Organizations.GetUnknownCompanyID(command.LoginUser);
}
}
else if (organizationID != null)
{
user.OrganizationID = (int)organizationID;
}
user.ActivatedOn = DateTime.UtcNow;
user.LastLogin = DateTime.UtcNow;
user.LastActivity = DateTime.UtcNow.AddHours(-1);
user.IsPasswordExpired = true;
user.NeedsIndexing = true;
if (!string.IsNullOrEmpty(user.CryptedPassword))
{
user.CryptedPassword = FormsAuthentication.HashPasswordForStoringInConfigFile(user.CryptedPassword, "MD5");
}
user.Collection.Save();
user.UpdateCustomFieldsFromXml(command.Data);
if (!String.IsNullOrEmpty(phoneNumber.Number) || !String.IsNullOrEmpty(phoneNumber.Extension))
{
phoneNumber.RefType = ReferenceType.Users;
phoneNumber.RefID = user.UserID;
phoneNumbers.Save();
}
if (!String.IsNullOrEmpty(address.Description) ||
!String.IsNullOrEmpty(address.Addr1) ||
!String.IsNullOrEmpty(address.Addr2) ||
!String.IsNullOrEmpty(address.Addr3) ||
!String.IsNullOrEmpty(address.City) ||
!String.IsNullOrEmpty(address.Country) ||
!String.IsNullOrEmpty(address.Description) ||
!String.IsNullOrEmpty(address.State) ||
!String.IsNullOrEmpty(address.Zip))
{
address.RefType = ReferenceType.Users;
address.RefID = user.UserID;
addresses.Save();
}
return(ContactsView.GetContactsViewItem(command.LoginUser, user.UserID).GetXml("Contact", true));
}
protected override void GetNextRecord()
{
ContactsViewItem contact = ContactsView.GetContactsViewItem(_loginUser, _itemIDList[_rowIndex]);
_lastItemID = contact.UserID;
UpdatedItems.Add((int)_lastItemID);
List <CustomerSearchPhone> phones = new List <CustomerSearchPhone>();
StringBuilder builder = new StringBuilder();
if (!string.IsNullOrWhiteSpace(contact.Email))
{
builder.AppendLine(Regex.Replace(contact.Email, "[,.]+", ""));
}
PhoneNumbers phoneNumbers = new PhoneNumbers(_loginUser);
phoneNumbers.LoadByID(contact.UserID, ReferenceType.Users);
foreach (PhoneNumber number in phoneNumbers)
{
phones.Add(new CustomerSearchPhone(number));
builder.AppendLine(Regex.Replace(number.Number, "[^0-9]", ""));
}
Addresses addresses = new Addresses(_loginUser);
addresses.LoadByID(contact.UserID, ReferenceType.Users);
foreach (Address address in addresses)
{
builder.AppendLine(address.Description
+ " " + address.Addr1
+ " " + address.Addr2
+ " " + address.Addr3
+ " " + address.City
+ " " + address.State
+ " " + address.Zip
+ " " + address.Country);
}
EmailAddresses emailAddresses = new EmailAddresses(_loginUser);
emailAddresses.LoadByRefID(contact.UserID, ReferenceType.Users);
foreach (EmailAddress emailAddress in emailAddresses)
{
builder.AppendLine(Regex.Replace(emailAddress.Email, "[,.]+", ""));
}
_docFields.Clear();
AddDocField("UserID", contact.UserID);
AddDocField("OrganizationID", contact.OrganizationID);
AddDocField("Organization", contact.Organization);
AddDocField("Email", contact.Email);
AddDocField("IsActive", contact.IsActive);
if (string.IsNullOrWhiteSpace(contact.FirstName))
{
AddDocField("Name", contact.LastName);
DocDisplayName = string.IsNullOrWhiteSpace(contact.FirstName) ? "" : contact.FirstName.Trim();
}
else
{
AddDocField("Name", contact.FirstName + " " + contact.LastName);
DocDisplayName = contact.LastName.Trim() + (string.IsNullOrWhiteSpace(contact.FirstName) ? "" : ", " + contact.FirstName.Trim());
}
builder.AppendLine(Regex.Replace(DocDisplayName, "[^a-zA-Z0-9 -]", ""));
builder.AppendLine(Regex.Replace(contact.Organization, "[^a-zA-Z0-9 -]", ""));
DocText = builder.ToString();
CustomerSearchContact contactItem = new CustomerSearchContact(contact);
contactItem.phones = phones.ToArray();
TicketsView tickets = new TicketsView(_loginUser);
contactItem.openTicketCount = tickets.GetUserTicketCount(contact.UserID, 0);
AddDocField("**JSON", JsonConvert.SerializeObject(contactItem));
CustomValues customValues = new CustomValues(_loginUser);
customValues.LoadByReferenceType(_organizationID, ReferenceType.Contacts, contact.UserID);
foreach (CustomValue value in customValues)
{
object o = value.Row["CustomValue"];
string s = o == null || o == DBNull.Value ? "" : o.ToString();
AddDocField(value.Row["Name"].ToString(), s);
}
DocFields = _docFields.ToString();
DocIsFile = false;
DocName = contact.UserID.ToString();
DocCreatedDate = (DateTime)contact.Row["DateCreated"];
DocModifiedDate = (DateTime)contact.Row["DateModified"];
}
private void ProcessCustomerInsights()
{
try
{
Logs.WriteEvent("********************** Starting Customer Insights Processor ***********************");
Logs.WriteEvent(string.Format("Current Api Calls: Contact ({0}) Company ({1})", _currentContactApiCalls, _currentCompanyApiCalls));
bool skipCompanyUpdates = (_currentCompanyApiCalls >= _maxCompanyApiCalls) || _noMoreRemainingCompanyCalls;
bool skipContactUpdates = (_currentContactApiCalls >= _maxContactApiCalls) || _noMoreRemainingContactCalls;
Organizations companies = new Organizations(LoginUser);
companies.LoadByCustomerInsightsNewOrModifiedByDate(_lastProcessed.AddMinutes(-10), _waitBeforeNewUpdate);
Logs.WriteEvent(string.Format("{0} companies recently updated or added since {1} were found on organizations with CustomerInsights active.", companies.Count, _lastProcessed.ToString()));
if (!skipCompanyUpdates)
{
foreach (Organization company in companies)
{
if (_currentCompanyApiCalls < _maxCompanyApiCalls)
{
SyncOrganizationInformation(company);
}
else
{
skipCompanyUpdates = true;
break;
}
}
}
ContactsView contacts = new ContactsView(LoginUser);
contacts.LoadByCustomerInsightsNewOrModifiedByDate(_lastProcessed.AddMinutes(-10), _waitBeforeNewUpdate);
Logs.WriteEvent(string.Format("{0} contacts recently updated or added since {1} were found on organizations with CustomerInsights active.", contacts.Count, _lastProcessed.ToString()));
if (!skipContactUpdates)
{
foreach (ContactsViewItem contact in contacts)
{
if (_currentContactApiCalls < _maxContactApiCalls)
{
SyncContactInformation(contact);
}
else
{
skipContactUpdates = true;
break;
}
}
}
if (!skipCompanyUpdates)
{
Organizations companiesTotalTickets = new Organizations(LoginUser);
companiesTotalTickets.LoadByCustomerInsightsByCompanyTotalTickets(_waitBeforeNewUpdate, (int)_maxToProcessByTicketCount);
Logs.WriteEvent(string.Format("{0} companies on organizations with CustomerInsights active based on ticket count.", companiesTotalTickets.Count));
foreach (Organization company in companiesTotalTickets)
{
if (!companies.Where(p => p.OrganizationID == company.OrganizationID).Any())
{
if (_currentCompanyApiCalls < _maxCompanyApiCalls)
{
SyncOrganizationInformation(company);
}
else
{
skipCompanyUpdates = true;
break;
}
}
}
}
if (!skipContactUpdates)
{
ContactsView contactsTotalTickets = new ContactsView(LoginUser);
contactsTotalTickets.LoadByCustomerInsightsByContactTotalTickets(_waitBeforeNewUpdate, (int)_maxToProcessByTicketCount);
Logs.WriteEvent(string.Format("{0} contacts on organizations with CustomerInsights active based on ticket count.", contactsTotalTickets.Count));
foreach (ContactsViewItem contact in contactsTotalTickets)
{
if (!contacts.Where(p => p.UserID == contact.UserID).Any())
{
if (_currentContactApiCalls < _maxContactApiCalls)
{
SyncContactInformation(contact);
}
else
{
skipContactUpdates = true;
break;
}
}
}
}
if (skipCompanyUpdates)
{
Logs.WriteEventFormat("Maximum Company api calls {0} have been reached for this month.", _maxCompanyApiCalls);
}
if (skipContactUpdates)
{
Logs.WriteEventFormat("Maximum Contact api calls {0} have been reached for this month.", _maxContactApiCalls);
}
}
catch (Exception ex)
{
Logs.WriteException(ex);
}
Logs.WriteEvent("********************** Customer Insights Processor Finished **********************");
}
protected override Control CreateContentView()
{
return(_view ?? (_view = new ContactsView(ViewModel)));
}
