public ActionResult NewComplaint(NewComplaint model)
{
try
{
ViewBag.ComplaintType = _complaintType.GetAll();
//ViewBag.SolutionType = _slnType.GetAll();
//ViewBag.SolutionStatus = _slnStatus.GetAll();
var user = _user.GetUser(User.Identity.Name);
ViewBag.Complaints = _vComplaint.FilterComplaint(DateTime.Now.Date, DateTime.Now.Date, 0, 0, 0, user.UserId);
if (ModelState.IsValid)
{
if (model.Title.Trim().Contains(" "))
{
ViewBag.Msg = _help.getMsg(AlertType.danger.ToString(), "Empty space is not allowed in Title, you can replace empty space with character like - or _");
return(View(model));
}
if (!string.IsNullOrEmpty(model.ComplaintOwnerEmail))
{
if (!_help.IsValidEmail(model.ComplaintOwnerEmail))
{
ViewBag.Msg = _help.getMsg(AlertType.danger.ToString(), "Invalid email address!");
return(View(model));
}
}
if (!_help.IsValidPhone(model.MobileNo))
{
ViewBag.Msg = _help.getMsg(AlertType.danger.ToString(), "Invalid phone number!");
return(View(model));
}
var compType = _complaintType.GetRecordById(model.ComplaintTypeId);
model.Title = compType.Name.Replace(" ", "_") + "_" + model.Title + "_" + model.MobileNo;
var cmp = _complaint.GetComplaintByTitle(model.Title);
if (cmp == null)
{
var soln = _slnStatus.GetRecordById(1);
if (soln.Name.ToUpper() == "RESOLVED FULLY")
{
model.StatusId = 4;
}
else
{
if (soln.Name.ToUpper() == "REQUIRED TECHNICAL SKILL")
{
model.StatusId = 3;
}
else
{
model.StatusId = 2;
}
}
Complaint nc = new Complaint();
nc.Code = model.Code;
nc.ComplaintOwnerEmail = null;
nc.ComplaintOwnerName = null;
nc.ComplaintTypeId = model.ComplaintTypeId;
nc.Date = DateTime.Now;
nc.Details = model.Details;
nc.Location = model.Location;
nc.MobileNo = model.MobileNo;
nc.RegisteredBy = user.UserId;
nc.SolutionStatusId = 1;
nc.StatusId = model.StatusId;
nc.Title = model.Title;
using (var cmd = new TransactionScope())
{
try
{
_complaint.Create(nc);
//ComplaintActivity ca = new ComplaintActivity();
//ca.ComplaintId = nc.ComplaintId;
//ca.Date = DateTime.Now;
//ca.RecordedBy = user.UserId;
//ca.SolutionDetails = model.SolutionDetails;
//ca.SolutionStatusId = model.SolutionStatusId;
//ca.SolutionTypeId = model.SolutionTypeId;
//_complaintActivity.Create(ca);
cmd.Complete();
ViewBag.Msg = _help.getMsg(AlertType.success.ToString(), "Complaint added successful!");
return(View(new NewComplaint()));
}
catch (Exception er)
{
cmd.Dispose();
ViewBag.Msg = _help.getMsg(AlertType.danger.ToString(), er.Message);
return(View(model));
}
}
}
else
{
ViewBag.Msg = _help.getMsg(AlertType.danger.ToString(), "Complaint title already exist!");
return(View(model));
}
}
else
{
ViewBag.Msg = _help.getMsg(AlertType.danger.ToString(), "All fields with * are required!");
return(View(model));
}
}
catch (Exception ex)
{
ViewBag.Msg = _help.getMsg(AlertType.danger.ToString(), ex.Message);
return(View(model));
}
}
