protected override void MessageFilter(ChatParty party, ChatMessage msg)
{
if (party.UserType == UserType.Client && msg.Message.IndexOf("$$BROWSER$$") != -1)
{
msg.Message = string.Empty;
}
base.MessageFilter(party, msg);
}
protected override void PartyLeftFilter(ChatMessage msg, ChatParty party)
{
// 转队列或转人时，接起的坐席端不提示上一坐席离开
if (party != null)
{
msg.Message = string.Empty;
}
base.PartyLeftFilter(msg, party);
}
/// <summary>
/// 过滤消息
/// </summary>
/// <param name="party"></param>
/// <param name="msg"></param>
protected override void MessageFilter(ChatParty party, ChatMessage msg)
{
if (party.UserType == UserType.Agent && msg.Message.IndexOf("$$RTO$$") != -1)
{
msg.Message = string.Empty;
}
if (party.UserType == UserType.External)
{
msg.Message = string.Empty;
}
base.MessageFilter(party, msg);
}
public static ChatParty InitCustomerInfo(string queryString)
{
// 初始化用户
ChatParty customer = new ChatParty();
if (string.IsNullOrEmpty(queryString))
{
return(customer);
}
customer.DisplayName = "联想用户001";
customer.ChatProtocol = new BasicChatProtocol(new Endpoint("", "", 2020));
customer.ChatProtocol.UserData = new KeyValueCollection();
Dictionary <string, object> userData = JsonConvert.DeserializeObject(queryString, typeof(Dictionary <string, object>)) as Dictionary <string, object>;
if (userData != null && userData.Keys.Count > 0)
{
string[] keys = new[] { "EnterID", "UserID", "UserName", "MachineNo", "TargetSkill", "emailClient"
, "RegisterNumber", "Queue", "strServiceCardNo", "LAStatID", "WSISID", "CustomerIP", "CustomerLocation" };
foreach (string key in keys)
{
if (!userData.Keys.Contains(key))
{
continue;
}
string value = string.Empty;
if (userData[key] != null)
{
value = userData[key].ToString();
}
if (key.Equals("UserName"))
{
if (string.IsNullOrEmpty(value))
{
value = "联想用户";
}
customer.DisplayName = value;
value = Convert.ToBase64String(Encoding.UTF8.GetBytes(value));
customer.ChatProtocol.UserData["FirstName"] = value;
customer.ChatProtocol.UserData["LastName"] = string.Empty;
}
customer.ChatProtocol.UserData.Add(key, value);
}
}
return(customer);
}
/// <summary>
/// 实现基类方法
/// </summary>
public override void InitConnecton()
{
try
{
this.ChatServiceInfo = BalanceCache.GetInstance().GetServiceInfo();
if (this.ChatServiceInfo == null)
{
return;
}
ChatLog.GetInstance().FormatMessage("已分配到服务器。（别名：{0} 地址：{1}:{2}）"
, this.ChatServiceInfo.Alias, this.ChatServiceInfo.Host, this.ChatServiceInfo.Port);
Uri chatRoomURI = new Uri(string.Format("tcp://{0}:{1}", this.ChatServiceInfo.Host, this.ChatServiceInfo.Port));
Endpoint chatEndPoint = new Endpoint(chatRoomURI);
ChatParty user = new ChatParty();
user.DisplayName = this.Customer.DisplayName;
user.ChatProtocol = new BasicChatProtocol(chatEndPoint);
user.ChatProtocol.AutoRegister = true;
user.ChatProtocol.UserType = UserType.Client;
user.ChatProtocol.UserNickname = this.Customer.DisplayName;
if (this.Customer.ChatProtocol != null)
{
user.ChatProtocol.UserData = this.Customer.ChatProtocol.UserData;
}
user.ChatProtocol.Error += ChatProtocol_Error;
user.ChatProtocol.Opened += ChatProtocol_Opened;
user.ChatProtocol.Closed += ChatProtocol_Closed;
// 打开聊天服务
try
{
string logName = "testLog";
Log4NetLogger logger = new Log4NetLogger(log, logName);
user.ThreadInvoker = new SingleThreadInvoker("EventReceivingBrokerService-1");
user.ThreadInvoker.EnableLogging(logger);
user.EventBroker = new EventReceivingBrokerService(user.ThreadInvoker);
user.EventBroker.EnableLogging(logger);
user.EventBroker.Register(this.ChatEventsHandler, new MessageFilter(user.ChatProtocol.ProtocolId));
user.ChatProtocol.SetReceiver(user.EventBroker);
user.ChatProtocol.EnableLogging(logger);
this.customer = user;
var isOpend = false;
lock (ChatLock.LOCK_OPEN)
{
try
{
user.ChatProtocol.Open(new TimeSpan(0, 0, 5));
isOpend = true;
}
catch (Exception ex)
{
ChatLog.GetInstance().LogException(ex);
}
}
if (!isOpend)
{
ChatLog.GetInstance().FormatMessage("Error03:无法连接消息服务器，方法:CustomerChatContext:InitConnecton，chatRoomURI:{0},用户昵称{1},用户UserID:{2}", chatRoomURI.ToString(), this.Customer.DisplayName, this.Customer.UserID);
throw new Exception("无法连接消息服务器，请稍候再试。");
}
}
catch
{
if (user.EventBroker != null)
{
user.EventBroker.Unregister(this.ChatEventsHandler);
}
this.PartyDispose(user);
}
}
catch (Exception ex)
{
ChatLog.GetInstance().LogException(ex);
}
}
public CustomerChatContext(string sessionID, ChatParty customerInfo)
: this(sessionID)
{
this.customer = customerInfo;
}
/// <summary>
/// 实现基类方法
/// </summary>
public override void InitConnecton()
{
int ii = 0;
while (!this.IsAvailableConnection && ii <= 3)
{
Trace.WriteLine(string.Format("正在尝试第{0}次连接……", ii + 1));
try
{
//this.ChatServiceInfo = LoadBalancer.GetServiceInfo(CfgAppType.CFGChatServer, "Resources");
//if (this.ChatServiceInfo == null) continue;
//Trace.WriteLine(string.Format("已分配到服务器。（别名：{0} 地址：{1}:{2}）"
// , this.ChatServiceInfo.Alias, this.ChatServiceInfo.Host, this.ChatServiceInfo.Port));
//Uri chatRoomURI = new Uri(string.Format("tcp://{0}:{1}", this.ChatServiceInfo.Host, this.ChatServiceInfo.Port));
Uri chatRoomURI = new Uri("tcp://10.99.36.115:4801");
Endpoint chatEndPoint = new Endpoint(chatRoomURI);
ChatParty user = new ChatParty();
user.DisplayName = this.Customer.DisplayName;
user.ChatProtocol = new BasicChatProtocol(chatEndPoint);
user.ChatProtocol.AutoRegister = true;
user.ChatProtocol.UserType = UserType.Client;
user.ChatProtocol.UserNickname = this.Customer.DisplayName;
if (this.Customer.ChatProtocol != null)
{
user.ChatProtocol.UserData = this.Customer.ChatProtocol.UserData;
}
// 打开聊天服务
try
{
string logName = "testLog";
Log4NetLogger logger = new Log4NetLogger(log, logName);
user.ThreadInvoker = new SingleThreadInvoker("EventReceivingBrokerService-1", logger);
user.ThreadInvoker.EnableLogging(logger);
user.EventBroker = new EventReceivingBrokerService(user.ThreadInvoker);
user.EventBroker.EnableLogging(logger);
user.EventBroker.Register(this.ChatEventsHandler, new MessageFilter(user.ChatProtocol.ProtocolId));
user.ChatProtocol.SetReceiver(user.EventBroker);
var isOpend = false;
lock (ChatLock.LOCK_OPEN)
{
try
{
user.ChatProtocol.Open();
isOpend = true;
System.Threading.Thread.Sleep(50);
}
catch { }
}
if (!isOpend)
{
throw new Exception("连接ChatServer异常，稍候重试。");
}
this.customer = user;
this.InitRoom();
this.Room.Partys.Add(this.customer);
// 日志
ChatLog.GetInstance().LogEvent(ChatEvent.NewClient, this.customer.DisplayName);
// 若使用TLS协议
if (this.ChatServiceInfo != null &&
this.ChatServiceInfo.IsWebApiPortSecured)
{
KeyValueCollection kvs = new KeyValueCollection();
kvs[CommonConnection.TlsKey] = 1;
kvs[CommonConnection.BlockingModeKey] = "true";
KeyValueConfiguration cfg = new KeyValueConfiguration(kvs);
this.customer.ChatProtocol.Configure(cfg);
}
}
catch (Exception)
{
if (user.EventBroker != null)
{
user.EventBroker.Unregister(this.ChatEventsHandler);
}
this.PartyDispose(user);
}
}
catch (LoadBalancerException ex)
{
Trace.WriteLine("负载异常：" + ex.Message);
ii++;
Thread.Sleep(1000);
}
catch (Exception ex)
{
ChatLog.GetInstance().LogException(ex);
ii++;
}
}
}
internal void AddChatParty(ChatParty chatParty)
{
db.ChatParties.Add(chatParty);
db.SaveChanges();
}
