public JsonResult ChangePriority(ChangePriorityRequestModel changePriorityRequestModel)
{
try
{
var result = _tickets.ChangeTicketPriority(changePriorityRequestModel);
if (result)
{
TicketHistoryHelper ticketHistoryHelper = new TicketHistoryHelper();
TicketHistory ticketHistory = new TicketHistory
{
UserId = Convert.ToInt32(_sessionHandler.UserId),
Message = ticketHistoryHelper.PriorityMessage(changePriorityRequestModel.PriorityId),
ProcessDate = DateTime.Now,
TicketId = changePriorityRequestModel.TicketId,
PriorityId = changePriorityRequestModel.PriorityId,
ActivitiesId = Convert.ToInt16(StatusMain.Activities.PriorityChanged)
};
_ticketHistory.TicketHistory(ticketHistory);
return(Json(true, JsonRequestBehavior.AllowGet));
}
else
{
return(Json(false, JsonRequestBehavior.AllowGet));
}
}
catch (Exception)
{
throw;
}
}
public JsonResult ProcessChangeAllPriority(string[] ticketlist, short priority)
{
try
{
foreach (var ticketid in ticketlist)
{
var changePriorityRequestModel = new ChangePriorityRequestModel
{
TicketId = Convert.ToInt64(ticketid),
PriorityId = priority
};
var result = _iTickets.ChangeTicketPriority(changePriorityRequestModel);
}
return(Json(new { status = "Success" }, JsonRequestBehavior.AllowGet));
}
catch (Exception)
{
return(Json(new { status = "Fail" }));
}
}
