public ActionResult Post(CallStatusCallback callStatusCallback)
{
PerCLScript script = new PerCLScript();
// Verify call is in the InProgress state
if (callStatusCallback.getDialCallStatus == ECallStatus.InProgress)
{
// Create PerCL say script with US English as the language
Say say = new Say();
say.setLanguage(ELanguage.EnglishUS);
// Set prompt to record message
say.setText("Hello. Please leave a message after the beep, then press one or hangup");
// Add PerCL say script to PerCL container
script.Add(say);
// Create PerCL record utterance script
string messageDoneUrl = AppUrl + "/voice/MakeRecordMessageDone";
RecordUtterance recordUtterance = new RecordUtterance(messageDoneUrl);
// Set indication that audible 'beep' should be used to signal start of recording
recordUtterance.setPlayBeep(EBool.True);
// Set indication that end of recording is touch tone key 0ne
recordUtterance.setFinishOnKey(EFinishOnKey.One);
// Add PerCL record utterance script to PerCL container
script.Add(recordUtterance);
}
// Convert PerCL container to JSON and append to response
return(Content(script.toJson(), "application/json"));
}
[HttpPost] // POST /voice
public ActionResult SelectColorCallAnswered(CallStatusCallback callStatusCallback)
{
// Create an empty PerCL script container
PerCLScript script = new PerCLScript();
// Verify call is in the InProgress state
if (callStatusCallback.getDialCallStatus == ECallStatus.InProgress)
{
// Create PerCL get speech script (see grammar file content below)
string actionUrl = AppUrl + "/voice/SelectColorDone";
string grammarFile = AppUrl + "/grammars/FreeClimbColor.xml";
GetSpeech getSpeech = new GetSpeech(actionUrl, grammarFile);
// Set location and type of grammar as well as the grammar rule
getSpeech.setGrammarType(EGrammarType.Url);
getSpeech.setGrammarRule("FreeClimbColor");
// Create PerCL say script with US English as the language
Say say = new Say();
say.setLanguage(ELanguage.EnglishUS);
// Set prompt for color selection
say.setText("Please select a color. Select green, red or yellow.");
// Add PerCL say script to PerCL get speech prompt list
getSpeech.setPrompts(say);
// Add PerCL get speech script to PerCL container
script.Add(getSpeech);
}
// Convert PerCL container to JSON and append to response
return(Content(script.toJson(), "application/json"));
}
public ActionResult PlayRecordingCallStatus(CallStatusCallback callStatusCallback)
{
// Create an empty PerCL script container
PerCLScript script = new PerCLScript();
return(Content(script.toJson(), "application/json"));
}
public ActionResult InboundCall(CallStatusCallback callStatus)
{
PerCLScript script = new PerCLScript();
var conferenceActionUrl = AppUrl + "/voice/ConferenceCreated";
CreateConference cc = new CreateConference(conferenceActionUrl);
script.Add(cc);
return(Content(script.toJson(), "application/json"));
}
[HttpPost("InboundCall")] //POST /voice/InboundCall
public ActionResult InboundCall(CallStatusCallback callStatus)
{
PerCLScript script = new PerCLScript();
var getDigitsActionUrl = getAppUrl() + "/voice/GetDigitsDone";
GetDigits getDigits = new GetDigits(getDigitsActionUrl);
getDigits.setMaxDigits(1);
Say say = new Say();
say.setText("Hello. Welcome to the conferences tutorial, please enter your access code.");
getDigits.setPrompts(say);
script.Add(getDigits);
return(Content(script.toJson(), "application/json"));
}
[HttpPost("InboundCall")] // POST voice/InboundCall
public ActionResult InboundCall(CallStatusCallback freeClimbRequest)
{
// Create an empty PerCL script container
PerCLScript script = new PerCLScript();
// Verify inbund call is in proper state
if (freeClimbRequest.getCallStatus == ECallStatus.Ringing)
{
// Create PerCL say script with US English as the language
Say say = new Say();
say.setLanguage(ELanguage.EnglishUS);
// Set greeting prompt
say.setText("Hello");
// Add PerCL say script to PerCL container
script.Add(say);
// Create PerCL pause script with a 100 millisecond pause
Pause pause = new Pause(100);
// Add PerCL pause script to PerCL container
script.Add(pause);
// Create PerCL getdigits script
string getDigitsUrl = AppUrl + "/voice/ColorSelectionDone";
GetDigits getDigits = new GetDigits(getDigitsUrl);
// Set the max and min number of expected digits to 1
getDigits.setMaxDigits(1);
getDigits.setMinDigits(1);
// Set the DTMF buffer flush to false
getDigits.setFlushBuffer(EBool.False);
// Create PerCL say script with US English as the language
say = new Say();
say.setLanguage(ELanguage.EnglishUS);
// Set color selection menu prompt
say.setText("Please select a color. Enter one for green, two for red or three for yellow.");
// Add main selection menu prompt to the getdigits script
getDigits.setPrompts(say);
// Add PerCL getdigits script to PerCL container
script.Add(getDigits);
}
// Convert PerCL container to JSON and append to response
return(Content(script.toJson(), "application/json"));
}
public string Post(CallStatusCallback request)
{
// Create a PerCl script
PerCLScript helloScript = new PerCLScript();
// Create a Say Command
Say sayHello = new Say();
sayHello.setText("Hello, FreeClimb!");
// Add the command
helloScript.Add(sayHello);
// Respond to FreeClimb with your script
return(helloScript.toJson());
}
public void CreateAndVerifyCallStatusCallbackTest()
{
CallStatusCallback cs = CallStatusCallback.fromJson("{\"accountId\":\"AC736ca2078721a9a41fb47f07bf40d9e21cb304da\",\"callId\":\"CA7d00ca83adccbdf9d3f502176dbdd09fa5b886aa\",\"callStatus\":\"inProgress\",\"conferenceId\":null,\"dialCallStatus\":\"inProgress\",\"direction\":\"outboundAPI\",\"from\":\"+12248806205\",\"parentCallId\":null,\"queueId\":null,\"requestId\":\"RQ50e91227b8187317d84f5bab9a9460c4a2c4aeb2\",\"requestType\":\"outDialApiConnect\",\"to\":\"+18475978014\"}");
Assert.AreEqual(cs.getAccountId, "AC736ca2078721a9a41fb47f07bf40d9e21cb304da");
Assert.AreEqual(cs.getCallId, "CA7d00ca83adccbdf9d3f502176dbdd09fa5b886aa");
Assert.AreEqual(cs.getCallStatus, ECallStatus.InProgress);
Assert.AreEqual(cs.getDialCallStatus, ECallStatus.InProgress);
Assert.IsNull(cs.getConferenceId);
Assert.AreEqual(cs.getDirection, EDirection.OutboundAPI);
Assert.AreEqual(cs.getFrom, "+12248806205");
Assert.IsNull(cs.getParentCallId);
Assert.IsNull(cs.getQueueId);
Assert.AreEqual(cs.getRequestId, "RQ50e91227b8187317d84f5bab9a9460c4a2c4aeb2");
Assert.AreEqual(cs.getRequestType, ERequestType.OutDialApiConnect);
Assert.AreEqual(cs.getTo, "+18475978014");
}
public ActionResult PlayRecordingCallAnswered(CallStatusCallback callStatusCallback)
{
// Create an empty PerCL script container
PerCLScript script = new PerCLScript();
// Verify call is in the InProgress state
if (callStatusCallback.getDialCallStatus == ECallStatus.InProgress)
{
// Create PerCL play script with US English as the language
Play play = new Play(GetRecordingUrl());
// Add PerCL play script to PerCL container
script.Add(play);
}
// Convert PerCL container to JSON and append to response
return(Content(script.toJson(), "application/json"));
}
public ActionResult InboundCall(CallStatusCallback freeClimbRequest)
{
// Create an empty PerCL script container
PerCLScript script = new PerCLScript();
// Verify inbound call is in proper state
if (freeClimbRequest.getCallStatus == ECallStatus.Ringing)
{
// Create PerCL say script with US English as the language
Say say = new Say();
say.setLanguage(ELanguage.EnglishUS);
// Set greeting prompt
say.setText("Hello. Your call will be queued.");
// Add PerCL say script to PerCL container
script.Add(say);
// Create PerCL pause script with a 100 millisecond pause
script.Add(new Pause(100));
// Create queue options with an alias
QueueOptions options = new QueueOptions();
options.setAlias("InboundCallQueue");
// Create FreeClimbClient object
FreeClimbClient client = new FreeClimbClient(getFreeClimbAccountId(), getFreeClimbApiKeys());
// Create a queue with an alias
Queue queue = client.getQueuesRequester.create(options);
// Create PerCL say to enqueue the call into the newly created queue with an actionUrl
Enqueue enqueue = new Enqueue(queue.getQueueId, getAppUrl() + "/voice/InboundCallAction");
// Add waitUrl
enqueue.setWaitUrl(getAppUrl() + "/voice/InboundCallWait");
// Add PerCL enqueue script to PerCL container
script.Add(enqueue);
}
// Convert PerCL container to JSON and append to response
return(Content(script.toJson(), "application/json"));
}
public ActionResult InboundCall(CallStatusCallback freeClimbRequest)
{
// Create an empty PerCL script container
PerCLScript script = new PerCLScript();
// Verify inbound call is in proper state
if (freeClimbRequest.getCallStatus == ECallStatus.Ringing)
{
// Create PerCL say script with US English as the language
Say say = new Say();
say.setLanguage(ELanguage.EnglishUS);
// Set prompt to record message
say.setText("Hello. Thank you for invoking the accept incoming call tutorial.");
// Add PerCL say script to PerCL container
script.Add(say);
// Create PerCL pause script with a duration of 100 milliseconds
Pause pause = new Pause(100);
// Add PerCL pause script to PerCL container
script.Add(pause);
// Create PerCL say script with US English as the language
Say sayGoodbye = new Say();
sayGoodbye.setLanguage(ELanguage.EnglishUS);
// Set prompt
sayGoodbye.setText("Goodbye.");
// Add PerCL say script to PerCL container
script.Add(sayGoodbye);
// Create PerCL hangup script
Hangup hangup = new Hangup();
// Add PerCL hangup script to PerCL container
script.Add(new Hangup());
}
// Convert PerCL container to JSON and append to response
return(Content(script.toJson(), "application/json"));
}
internal static extern int GetAllCallStatus(IntPtr handle, CallStatusCallback cb, IntPtr userData);
public ActionResult OutboundCallConnected([FromQuery(Name = "conferenceId")] string conferenceId, CallStatusCallback request)
{
PerCLScript script = new PerCLScript();
if (request.getDialCallStatus != com.freeclimb.ECallStatus.InProgress)
{
terminateConference(conferenceId);
return(Content(script.toJson(), "application/json"));
}
// note context of this callback is the new call (agent). Add them to conference
script.Add(new AddToConference(conferenceId, request.getCallId));
return(Content(script.toJson(), "application/json"));
}
