Example #1
0
        public async Task ProcessAsync(CallEmailImportCommand command, IQuidjiboProgress progress, CancellationToken cancellationToken)
        {
            progress.Report(1, $"Starting the {Name} Task");

            try
            {
                //await Task.Run(async () =>
                //{
                var _departmentsService = Bootstrapper.GetKernel().Resolve <IDepartmentsService>();
                var logic = new CallEmailImporterLogic();

                //var items = await _departmentsService.GetAllDepartmentEmailSettingsAsync();
                var items = new List <DepartmentCallEmail>();

                if (items != null)
                {
                    _logger.LogInformation("CallEmailImport::Email Import Settings: " + items.Count);

                    foreach (var i in items)
                    {
                        var cqi = new CallEmailQueueItem();
                        cqi.EmailSettings = i;

                        _logger.LogInformation("CallEmailImport::Processing Email for DepartmentCallEmailId:" + cqi.EmailSettings.DepartmentCallEmailId);

                        var result = await logic.Process(cqi);

                        if (result.Item1)
                        {
                            _logger.LogInformation($"CallEmailImport::Processed Email Import {cqi.EmailSettings.DepartmentCallEmailId} successfully.");
                        }
                        else
                        {
                            _logger.LogInformation($"CallEmailImport::Failed to Processed Email Import {cqi.EmailSettings.DepartmentCallEmailId} error {result.Item2}");
                        }
                    }
                }
                //}, cancellationToken);

                progress.Report(100, $"Finishing the {Name} Task");
            }
            catch (Exception ex)
            {
                Resgrid.Framework.Logging.LogException(ex);
                _logger.LogError(ex.ToString());
            }
        }
Example #2
0
        public async Task ProcessAsync(CallEmailImportCommand command, IQuidjiboProgress progress, CancellationToken cancellationToken)
        {
            progress.Report(1, $"Starting the {Name} Task");

            await Task.Factory.StartNew(() =>
            {
                var _departmentsService = Bootstrapper.GetKernel().Resolve <IDepartmentsService>();
                var logic = new CallEmailImporterLogic();

                var items = _departmentsService.GetAllDepartmentEmailSettings();

                if (items != null)
                {
                    _logger.LogInformation("CallEmailImport::Email Import Settings: " + items.Count);

                    foreach (var i in items)
                    {
                        var cqi           = new CallEmailQueueItem();
                        cqi.EmailSettings = i;

                        _logger.LogInformation("CallEmailImport::Processing Email for DepartmentCallEmailId:" + cqi.EmailSettings.DepartmentCallEmailId);

                        var result = logic.Process(cqi);

                        if (result.Item1)
                        {
                            _logger.LogInformation($"CallEmailImport::Processed Email Import {cqi.EmailSettings.DepartmentCallEmailId} successfully.");
                        }
                        else
                        {
                            _logger.LogInformation($"CallEmailImport::Failed to Processed Email Import {cqi.EmailSettings.DepartmentCallEmailId} error {result.Item2}");
                        }
                    }
                }
            }, cancellationToken, TaskCreationOptions.LongRunning, TaskScheduler.Default);

            progress.Report(100, $"Finishing the {Name} Task");
        }
Example #3
0
        public async Task <Tuple <bool, string> > Process(CallEmailQueueItem item)
        {
            bool   success = true;
            string result  = "";

            _callEmailProvider = Bootstrapper.GetKernel().Resolve <ICallEmailProvider>();

            if (!String.IsNullOrWhiteSpace(item?.EmailSettings?.Hostname))
            {
                CallEmailsResult emailResult = _callEmailProvider.GetAllCallEmailsFromServer(item.EmailSettings);

                if (emailResult?.Emails != null && emailResult.Emails.Count > 0)
                {
                    var calls = new List <Call>();

                    _callsService              = Bootstrapper.GetKernel().Resolve <ICallsService>();
                    _queueService              = Bootstrapper.GetKernel().Resolve <IQueueService>();
                    _departmentsService        = Bootstrapper.GetKernel().Resolve <IDepartmentsService>();
                    _userProfileService        = Bootstrapper.GetKernel().Resolve <IUserProfileService>();
                    _departmentSettingsService = Bootstrapper.GetKernel().Resolve <IDepartmentSettingsService>();
                    _unitsService              = Bootstrapper.GetKernel().Resolve <IUnitsService>();

                    // Ran into an issue where the department users didn't come back. We can't put the email back in the POP
                    // email box so just added some simple retry logic here.
                    List <IdentityUser> departmentUsers = await _departmentsService.GetAllUsersForDepartmentAsync(item.EmailSettings.DepartmentId, true);

                    var profiles = await _userProfileService.GetAllProfilesForDepartmentAsync(item.EmailSettings.DepartmentId);

                    int retry = 0;
                    while (retry < 3 && departmentUsers == null)
                    {
                        Thread.Sleep(150);
                        departmentUsers = await _departmentsService.GetAllUsersForDepartmentAsync(item.EmailSettings.DepartmentId, true);

                        retry++;
                    }

                    foreach (var email in emailResult.Emails)
                    {
                        var activeCalls = await _callsService.GetActiveCallsByDepartmentAsync(item.EmailSettings.Department.DepartmentId);

                        var units = await _unitsService.GetUnitsForDepartmentAsync(item.EmailSettings.Department.DepartmentId);

                        var priorities = await _callsService.GetActiveCallPrioritiesForDepartmentAsync(item.EmailSettings.Department.DepartmentId);

                        int defaultPriority = (int)CallPriority.High;

                        if (priorities != null && priorities.Any())
                        {
                            var defaultPrio = priorities.FirstOrDefault(x => x.IsDefault && x.IsDeleted == false);

                            if (defaultPrio != null)
                            {
                                defaultPriority = defaultPrio.DepartmentCallPriorityId;
                            }
                        }

                        var call = _callsService.GenerateCallFromEmail(item.EmailSettings.FormatType, email,
                                                                       item.EmailSettings.Department.ManagingUserId, departmentUsers, item.EmailSettings.Department, activeCalls, units, defaultPriority, priorities);

                        if (call != null)
                        {
                            call.DepartmentId = item.EmailSettings.DepartmentId;

                            if (!calls.Any(x => x.Name == call.Name && x.NatureOfCall == call.NatureOfCall))
                            {
                                calls.Add(call);
                            }
                        }
                    }

                    if (calls.Any())
                    {
                        var departmentTextNumber = await _departmentSettingsService.GetTextToCallNumberForDepartmentAsync(item.EmailSettings.DepartmentId);

                        foreach (var call in calls)
                        {
                            try
                            {
                                // Adding this in here to try and fix the error below with ObjectContext issues.
                                var newCall = CreateNewCallFromCall(call);

                                if (newCall.Dispatches != null && newCall.Dispatches.Any())
                                {
                                    // We've been having this error here:
                                    //      The relationship between the two objects cannot be defined because they are attached to different ObjectContext objects.
                                    // So I'm wrapping this in a try catch to prevent all calls form being dropped.
                                    var savedCall = await _callsService.SaveCallAsync(newCall);

                                    var cqi = new CallQueueItem();
                                    cqi.Call = savedCall;

                                    cqi.Profiles             = profiles.Values.ToList();
                                    cqi.DepartmentTextNumber = departmentTextNumber;

                                    await _queueService.EnqueueCallBroadcastAsync(cqi);
                                }
                            }
                            catch (Exception ex)
                            {
                                result = ex.ToString();
                                Logging.LogException(ex);
                            }
                        }
                    }

                    await _departmentsService.SaveDepartmentEmailSettingsAsync(emailResult.EmailSettings);

                    _callsService              = null;
                    _queueService              = null;
                    _departmentsService        = null;
                    _callEmailProvider         = null;
                    _userProfileService        = null;
                    _departmentSettingsService = null;
                }
            }

            return(new Tuple <bool, string>(success, result));
        }