public static string GetCRMLinkTableItem(RestCommand command, int cRMLinkID)
{
CRMLinkTableItem cRMLinkTableItem = CRMLinkTable.GetCRMLinkTableItem(command.LoginUser, cRMLinkID);
if (cRMLinkTableItem.OrganizationID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
return(cRMLinkTableItem.GetXml("CRMLinkTableItem", true));
}
private bool ValidateIntegrationRequest(IntegrationApps app, HttpContext context, ref CRMLinkTableItem crmLink)
{
const int orgIdSegment = 4;
const int webhookTokenSegment = 5;
List <string> errors = new List <string>();
//As of right now all webhook calls for integration apps should have orgid and the token in the 3rd and 4th segments respectively. And the token should be valid.
int orgId = 0;
string webhookToken = string.Empty;
if (!int.TryParse(context.Request.Url.Segments[orgIdSegment].TrimEnd('/'), out orgId))
{
errors.Add("OrganizationId is missing or invalid in the URL request");
}
if (context.Request.Url.Segments.Count() < 6 || string.IsNullOrEmpty(context.Request.Url.Segments[webhookTokenSegment].TrimEnd('/')))
{
errors.Add("WebHook token is missing in the URL request");
}
else
{
webhookToken = context.Request.Url.Segments[webhookTokenSegment].TrimEnd('/');
}
//Specific validation, if any.
switch (app)
{
case IntegrationApps.ServiceNow:
break;
}
Log(context, errors, LogType.Both, isError: true, httpStatusCode: HttpStatusCode.BadRequest);
return(errors.Count == 0);
}
private void ProcessIntegration(HttpContext context)
{
const int orgIdSegment = 4;
const int webhookTokenSegment = 5;
IntegrationApps processApp;
string app = string.Empty;
if (context.Request.Url.Segments.Count() > 3)
{
app = context.Request.Url.Segments[3].TrimEnd('/');
if (Enum.TryParse(app, true, out processApp))
{
CRMLinkTableItem crmLink = null;
switch (processApp)
{
case IntegrationApps.ServiceNow:
if (ValidateIntegrationRequest(processApp, context, ref crmLink))
{
int organizationId = -1;
string webhookToken = string.Empty;
int.TryParse(context.Request.Url.Segments[orgIdSegment].TrimEnd('/'), out organizationId);
webhookToken = context.Request.Url.Segments[webhookTokenSegment].TrimEnd('/');
string jsonData = ReadJsonData(context);
if (!string.IsNullOrEmpty(jsonData))
{
log.InfoFormat("Body: {0}", jsonData);
WebHooksPendingItem newPendingWebHook = (new WebHooksPending(LoginUser.Anonymous)).AddNewWebHooksPendingItem();
newPendingWebHook.OrganizationId = organizationId;
newPendingWebHook.RefType = (int)ReferenceType.Tickets;
newPendingWebHook.Type = (short)WebHookType.Integration;
newPendingWebHook.Url = context.Request.Url.AbsolutePath;
newPendingWebHook.BodyData = jsonData;
newPendingWebHook.Token = webhookToken;
newPendingWebHook.Inbound = true;
newPendingWebHook.IsProcessing = false;
newPendingWebHook.DateCreated = DateTime.UtcNow;
newPendingWebHook.Collection.Save();
Log(context, "Queued", LogType.Client);
}
else
{
Log(context, "This integration needs data to process and it was not found.", isError: true);
Log(context, "Body data is expected", LogType.Client, isError: true, httpStatusCode: HttpStatusCode.BadRequest);
}
}
break;
case IntegrationApps.Unknown:
default:
break;
}
}
else
{
Log(context, string.Format("Integration webhook for \"{0}\" not found", app), isError: true);
Log(context, "Webhook requested not implemented", LogType.Client, isError: true, httpStatusCode: HttpStatusCode.NotImplemented);
}
}
else
{
Log(context, "Integration type not found", LogType.Both, isError: true, httpStatusCode: HttpStatusCode.NotImplemented);
}
}
