public override IEnumerable <LocalizedString> Execute(WorkflowContext workflowContext, ActivityContext activityContext)
{
var records = this.GetData().ToList();
TicketPart ticketPart = workflowContext.Content.As <TicketPart>();
CRMCommentPart commentPart = workflowContext.Content.As <CRMCommentPart>();
if (ticketPart == null)
{
if (commentPart == null)
{
this.Logger.Debug("ContentItem mismatch: Expexting TicketPart");
return(new[] { T("Failed") });
}
else
{
var contentPart = this.contentManager.Get(commentPart.Record.CRMCommentsPartRecord.ContentItemRecord.Id);
ticketPart = contentPart.As <TicketPart>();
}
}
var record = this.GetFromTicket(ticketPart);
if (record == null)
{
this.Logger.Debug("TicketPart doesn't have any " + BasicDataRecordName);
return(new[] { T(this.UnknownValue) });
}
return(new[] { this.T(record.Name) });
}
private TicketPart GetTicketPart(EvaluateContext context)
{
ContentItem contentItem = (ContentItem)context.Data["Content"];
TicketPart ticketPart = contentItem.As <TicketPart>();
if (ticketPart == null)
{
CRMCommentPart crmComment = contentItem.As <CRMCommentPart>();
if (crmComment == null)
{
return(null);
}
else
{
return(this.contentManager.Get <TicketPart>(crmComment.Record.CRMCommentsPartRecord.ContentItemRecord.Id));
}
}
return(ticketPart);
}
public override IEnumerable <LocalizedString> Execute(WorkflowContext workflowContext, ActivityContext activityContext)
{
TicketPart ticketPart = workflowContext.Content.As <TicketPart>();
if (!workflowContext.Tokens.ContainsKey("Permission"))
{
this.Logger.Debug("There is no Permission among the tokens");
return(new[] { T("Failed") });
}
ContentItemPermissionDetailRecord permission = (ContentItemPermissionDetailRecord)workflowContext.Tokens["Permission"];
if (permission == null)
{
this.Logger.Debug("There is no Permission among the tokens");
return(new[] { T("Failed") });
}
if (ticketPart == null)
{
this.Logger.Debug("ContentItem mismatch: Expexting TicketPart");
return(new[] { T("Failed") });
}
// setup tokenizer
Dictionary <string, object> temp = new Dictionary <string, object>();
temp.Add(ActivityTokenProvider.PermissionDetailKey, permission);
var titlePart = ticketPart.As <TitlePart>();
if (titlePart != null)
{
temp.Add(ActivityTokenProvider.TitkeKey, titlePart);
}
CRMCommentPart commentPart = workflowContext.Content.As <CRMCommentPart>();
if (commentPart != null)
{
temp.Add(ActivityTokenProvider.CRMCommentKey, commentPart);
}
string emailTemplateIdString = activityContext.GetState <string>(EmailTemplateActivityForm.EmailTemplateIdFieldName);
int emailTemplateId;
if (!int.TryParse(emailTemplateIdString, out emailTemplateId))
{
this.Logger.Debug("There is no email Template for new Tickets");
return(new[] { T("Failed") });
}
var ticketEmailTemplate = this.emailTemplateRepository.Table.First(c => c.Id == emailTemplateId);
if (ticketEmailTemplate == null)
{
this.Logger.Debug("There is no email Template for new Tickets");
return(new[] { T("Failed") });
}
var queued = activityContext.GetState <bool>("Queued");
var priority = activityContext.GetState <int>("Priority");
var recipients = this.GetRecipients(permission);
foreach (var recipient in recipients.Where(c => !string.IsNullOrEmpty(c.Email)))
{
temp.Add(ActivityTokenProvider.UserKey, recipient);
string body = this.tokenizer.Replace(ticketEmailTemplate.Body, temp);
string subject = this.tokenizer.Replace(ticketEmailTemplate.Subject, temp);
this.SendEmail(subject, body, recipient.Email, queued, priority);
}
return(new[] { T("Done") });
}
public override IEnumerable <LocalizedString> Execute(WorkflowContext workflowContext, ActivityContext activityContext)
{
FollowerPart followerPart = workflowContext.Content.As <FollowerPart>();
if (followerPart == null)
{
this.Logger.Debug("ContentItem has no FollowerPart");
return(new[] { T("Failed") });
}
// setup tokenizer
Dictionary <string, object> temp = new Dictionary <string, object>();
temp.Add("Content", workflowContext.Content);
CRMCommentPart commentPart = workflowContext.Content.As <CRMCommentPart>();
if (commentPart != null)
{
temp.Add(ActivityTokenProvider.CRMCommentKey, commentPart);
}
string emailTemplateIdString = activityContext.GetState <string>(EmailTemplateActivityForm.EmailTemplateIdFieldName);
int emailTemplateId;
if (!int.TryParse(emailTemplateIdString, out emailTemplateId))
{
this.Logger.Debug("There is no email Template");
return(new[] { T("Failed") });
}
var ticketEmailTemplate = this.emailTemplateRepository.Table.First(c => c.Id == emailTemplateId);
if (ticketEmailTemplate == null)
{
this.Logger.Debug("There is no email Template");
return(new[] { T("Failed") });
}
var queued = activityContext.GetState <bool>("Queued");
var priority = activityContext.GetState <int>("Priority");
List <int> userIds = string.IsNullOrEmpty(followerPart.Followers) ? null : followerPart.Followers.Split(',').Select(c => int.Parse(c)).ToList();
if (userIds == null)
{
return(new[] { T("Done") });
}
// Add activity stream record
int?activityStreamRecordId = workflowContext.GetState <int?>("ActivityStreamId");
ActivityStreamRecord activityStreamRecord = null;
if (activityStreamRecordId != null)
{
activityStreamRecord = this.activityStreamRepository.Table.First(c => c.Id == activityStreamRecordId.Value);
temp.Add(ActivityStreamTokenProvider.ActivityStreamRecordKey, activityStreamRecord);
// do not send notification to himself/herself
if (activityStreamRecord.User != null)
{
userIds.Remove(activityStreamRecord.User.Id);
}
}
else
{
return(new[] { T("Failed") });
}
var recipients = this.services.ContentManager.GetMany <IUser>(userIds, VersionOptions.Published, QueryHints.Empty);
foreach (var recipient in recipients.Where(c => !string.IsNullOrEmpty(c.Email)))
{
var userPart = recipient.As <UserPart>();
if (userPart != null)
{
temp.Add(ActivityTokenProvider.UserKey, userPart.Record);
}
string body = this.tokenizer.Replace(ticketEmailTemplate.Body, temp);
string subject = this.tokenizer.Replace(ticketEmailTemplate.Subject, temp);
this.SendEmail(subject, body, recipient.Email, queued, priority);
}
return(new[] { T("Done") });
}
public override IEnumerable <LocalizedString> Execute(WorkflowContext workflowContext, ActivityContext activityContext)
{
TicketPart ticketPart = workflowContext.Content.As <TicketPart>();
CRMCommentPart commentPart = workflowContext.Content.As <CRMCommentPart>();
ContentItemPermissionPart permissionsPart = workflowContext.Content.As <ContentItemPermissionPart>();
if (ticketPart == null)
{
if (commentPart == null)
{
this.Logger.Debug("ContentItem mismatch: Expexting TicketPart");
return(new[] { T("Failed") });
}
else
{
var contentPart = this.contentManager.Get(commentPart.Record.CRMCommentsPartRecord.ContentItemRecord.Id);
ticketPart = contentPart.As <TicketPart>();
permissionsPart = contentPart.As <ContentItemPermissionPart>();
}
}
if (permissionsPart == null)
{
this.Logger.Debug("ContentItem mismatch: Expexting ContentItemPermissionPart ");
return(new[] { T("Failed") });
}
// setup tokenizer
Dictionary <string, object> temp = new Dictionary <string, object>();
temp.Add("Content", workflowContext.Content);
var titlePart = ticketPart.As <TitlePart>();
// read email template Id
string emailTemplateIdString = activityContext.GetState <string>(EmailTemplateActivityForm.EmailTemplateIdFieldName);
int emailTemplateId;
if (!int.TryParse(emailTemplateIdString, out emailTemplateId))
{
this.Logger.Debug("There is no email Template for new Tickets");
return(new[] { T("Failed") });
}
bool sendToRequestingUser = this.GetBooleanValue(activityContext, EmailTemplateActivityForm.SentToRequestingUserFieldName);
bool sendToOwner = this.GetBooleanValue(activityContext, EmailTemplateActivityForm.SentToOwnerFieldName);
bool sendToSharedWithUsers = this.GetBooleanValue(activityContext, EmailTemplateActivityForm.SentToSharedUsersFieldName);
var ticketEmailTemplate = this.emailTemplateRepository.Table.First(c => c.Id == emailTemplateId);
if (ticketEmailTemplate == null)
{
this.Logger.Debug("There is no email Template for new Tickets");
return(new[] { T("Failed") });
}
var queued = activityContext.GetState <bool>("Queued");
var priority = activityContext.GetState <int>("Priority");
List <UserPartRecord> recipients = new List <UserPartRecord>();
if (permissionsPart.Record.Items != null)
{
foreach (var permission in permissionsPart.Record.Items)
{
if (permission.AccessType == ContentItemPermissionAccessTypes.Assignee && sendToOwner)
{
recipients.AddRange(this.GetRecipients(permission));
}
else if (sendToSharedWithUsers)
{
recipients.AddRange(this.GetRecipients(permission));
}
}
}
if (sendToRequestingUser)
{
var record = ticketPart.Record;
if (record.RequestingUser != null)
{
recipients.Add(record.RequestingUser);
}
else if (record.SourceId == TicketSourceTypes.Email &&
!string.IsNullOrEmpty(record.SourceData))
{
dynamic sender = JObject.Parse(record.SourceData);
string email = sender.Email;
string name = sender.Name;
recipients.Add(new UserPartRecord {
Email = email, UserName = name
});
}
}
// filter the redundent items
recipients = recipients.GroupBy(c => c.Id).Select(c => c.First()).ToList();
foreach (var recipient in recipients.Where(c => !string.IsNullOrEmpty(c.Email)))
{
temp[ActivityTokenProvider.UserKey] = recipient;
string body = this.tokenizer.Replace(ticketEmailTemplate.Body, temp);
string subject = this.tokenizer.Replace(ticketEmailTemplate.Subject, temp);
this.SendEmail(subject, body, recipient.Email, queued, priority);
}
return(new[] { T("Done") });
}
