public bool AddTicket(AddTicketRequest data, int UserId)
{
if (data == null)
{
return(false);
}
User user = _db.Users.Where(a => a.Id == UserId).FirstOrDefault();
if (user == null)
{
return(false);
}
Ticket ticket = new Ticket();
ticket.ContactId = 1;
ticket.Query = data.Query;
ticket.Status = "Raised";
ticket.UserId = UserId;
_db.Tickets.Add(ticket);
_db.SaveChanges();
return(true);
}
public IActionResult AddTicket(AddTicketRequest request)
{
if (request == null)
{
return(BadRequest(new { message = "Please check your input" }));
}
return(Ok(ticketRepository.AddTicket(request)));
}
public bool AddTicket(AddTicketRequest request)
{
int secretKey = 5306;
request.UserId = request.UserId - secretKey;
if (request != null)
{
var result = _db.Tickets.Where(a => a.Title == request.title && a.registerId == request.UserId).FirstOrDefault();
if (result != null)
{
return(false);
}
else
{
Ticket ticket = new Ticket
{
Title = request.title,
Description = request.description,
Status = "open",
Priority = 2,
ResponderId = 0,
Created = DateTime.Now,
LastModified = DateTime.Now,
registerId = request.UserId
};
_db.Tickets.Add(ticket);
_db.SaveChanges();
var result1 = _db.Tickets.Where(a => a.registerId == request.UserId && a.Title == request.title && a.Description == request.description).FirstOrDefault();
//Adding all information to logs table
Logs logs = new Logs
{
Description = request.description,
Title = request.title,
LastModified = DateTime.Now,
ticketId = result1.Id,
registerId = request.UserId
};
_db.Logs.Add(logs);
_db.SaveChanges();
return(true);
}
}
return(false);
}
public bool UpdateTicket(AddTicketRequest request)
{
if (request != null)
{
Ticket tickets = new Ticket();
tickets.TicketId = request.Id;
tickets.Name = request.Name;
tickets.Query = request.Query;
tickets.Duedate = DateTime.Now.AddDays(3);
tickets.Isactive = request.Isactive;
_db.Tickets.Update(tickets);
_db.SaveChanges();
return(true);
}
return(false);
}
public IActionResult AddTicket(AddTicketRequest data, int UserId)
{
// IUsersRepo repo = new UsersRepo();
return(Ok(repo.AddTicket(data, UserId)));
}
public IActionResult UpdateTicket(AddTicketRequest data)
{
return(Ok(repository.UpdateTicket(data)));
}
