public void ShareNewTicketFeed(Ticket ticket)
{
ActivityFeedRepository activityFeedRepository = new ActivityFeedRepository();
ActivityFeed activityFeed = new ActivityFeed();
activityFeed.FeedActionCreatorUserId = UserHelpers.GetUserId(HttpContext.Current.User.Identity.Name);
activityFeed.FeedActionDescription = "Created ticket #" + ticket.TicketId;
int stringLenth = ticket.TicketDescription.Length;
if (stringLenth > 180)
{
activityFeed.FeedActionDetails = ticket.TicketDescription.Substring(0, 179);
}
else
{
activityFeed.FeedActionDetails = ticket.TicketDescription.Substring(0, stringLenth);
}
activityFeed.FeedActionTimeStamp = DateTime.UtcNow;
activityFeed.FeedMoreUrl = HttpContext.Current.Request.ApplicationPath + "/Tickets/Ticket/Details/" + ticket.TicketId;
activityFeedRepository.Add(activityFeed);
activityFeedRepository.Save();
}
public void ShareTicketCommentReplyFeed(int ticketId, int ticketParentId, string commentReplyDetails)
{
ActivityFeedRepository activityFeedRepository = new ActivityFeedRepository();
ActivityFeed activityFeed = new ActivityFeed();
activityFeed.FeedActionCreatorUserId = UserHelpers.GetUserId(HttpContext.Current.User.Identity.Name);
activityFeed.FeedActionDescription = "Replied to commented on ticket #" + ticketId;
int stringLenght = commentReplyDetails.Length;
if (stringLenght > 180)
{
activityFeed.FeedActionDetails = commentReplyDetails.Substring(0, 180);
}
else
{
activityFeed.FeedActionDetails = commentReplyDetails.Substring(0, stringLenght);
}
activityFeed.FeedActionTimeStamp = DateTime.UtcNow;
activityFeed.FeedMoreUrl = HttpContext.Current.Request.ApplicationPath + "/Tickets/Ticket/Details/" + ticketId;
activityFeedRepository.Add(activityFeed);
activityFeedRepository.Save();
}
public void ShareTicketResolvedFeed(Ticket ticket)
{
// record the activity
ActivityFeedRepository activityFeedRepository = new ActivityFeedRepository();
ActivityFeed activityFeed = new ActivityFeed();
activityFeed.FeedActionCreatorUserId = UserHelpers.GetUserId(HttpContext.Current.User.Identity.Name);
activityFeed.FeedActionDescription = "Resolved & closed ticket #" + ticket.TicketId;
int stringLenght = ticket.TicketResolutionDetails.Length;
if (stringLenght > 180)
{
activityFeed.FeedActionDetails = ticket.TicketResolutionDetails.Substring(0, 180);
}
else
{
activityFeed.FeedActionDetails = ticket.TicketResolutionDetails.Substring(0, stringLenght);
}
activityFeed.FeedActionTimeStamp = DateTime.UtcNow;
activityFeed.FeedMoreUrl = HttpContext.Current.Request.ApplicationPath + "/Tickets/Ticket/Details/" + ticket.TicketId;
activityFeedRepository.Add(activityFeed);
activityFeedRepository.Save();
}