public JsonResult UpdateComplain(ENT.Complain model)
{
try
{
using (BAL.Complain objBAL = new BAL.Complain())
{
objBAL.Entity.UpdatedBy = _LoginUserId;
objBAL.Entity.UpdatedDateTime = DateTime.Now;
objBAL.Entity.complainid = model.complainid;
objBAL.Entity.complainstatus = (int)COM.MyEnumration.TICKETSTATUS.RESOLVED;
objBAL.Entity.adminremarks = model.adminremarks;
if (objBAL.UpdateStatus(objBAL.Entity))
{
GlobalVarible.AddMessage("Complain updated successfully.");
}
else
{
GlobalVarible.AddError("Unable to update complain.Please try again.");
}
}
}
catch (Exception ex)
{
ERRORREPORTING.Report(ex, _REQUESTURL, _LoginUserId, _ERRORKEY, new JavaScriptSerializer().Serialize(model));
GlobalVarible.AddError(ex.Message);
}
MySession.Current.MessageResult.MessageHtml = GlobalVarible.GetMessageHTML();
return(Json(MySession.Current.MessageResult, JsonRequestBehavior.AllowGet));
}
public JsonResult SaveComplain(ENT.Complain model)
{
try
{
using (BAL.Complain objBAL = new BAL.Complain())
{
model.CreatedDateTime = DateTime.Now;
model.CreatedBy = _LoginUserId;
model.complainstatus = (int)COM.MyEnumration.TICKETSTATUS.CREATED;
model.adminremarks = string.Empty;
if (objBAL.Insert(model))
{
GlobalVarible.AddMessage("Complain registered successfully.");
}
else
{
GlobalVarible.AddError("Unable to register complain.Please contact your administrator.");
}
}
}
catch (Exception ex)
{
ERRORREPORTING.Report(ex, _REQUESTURL, _LoginUserId, _ERRORKEY, new JavaScriptSerializer().Serialize(model));
GlobalVarible.AddError(ex.Message);
}
MySession.Current.MessageResult.MessageHtml = GlobalVarible.GetMessageHTML();
return(Json(MySession.Current.MessageResult, JsonRequestBehavior.AllowGet));
}