public static void BeginLog(UserToEdit user, TextWriter w)
{
w.Write("\r\nLog Entry : ");
w.WriteLine($"{DateTime.Now.ToLongTimeString()} {DateTime.Now.ToLongDateString()}");
w.WriteLine($" :{user.Firstname} {user.Lastname} -- {user.UserID} [REFURL: {user.refURL}]");
w.WriteLine($" :");
}
public static string UpdateUserSkillMap(UserToEdit user, string skillMap, string userOuterXml, string rootURL, string username, string password)
{
XmlDocument xdoc = new XmlDocument();
xdoc.LoadXml(userOuterXml);
XmlNode node = xdoc.SelectSingleNode("/resource/skillMap");
//Console.WriteLine("CURRENT SKILL MAP\n" + node.OuterXml + "\n\n");
XmlDocument xskilldoc = new XmlDocument();
xskilldoc.LoadXml(skillMap);
XmlNode xNew = xskilldoc.SelectSingleNode("/skillMap");
//Console.WriteLine("NEW SKILL MAP\n" + xNew.InnerXml + "\n\n");
node.InnerXml = xNew.InnerXml;
//Console.WriteLine("MODIFIED SKILL MAP\n" + node.OuterXml);
//Console.WriteLine(xdoc.OuterXml);
string requestXML = xdoc.OuterXml;
string destinationURL = rootURL + "/resource/" + user.UserID;
HttpWebResponse response = postXMLData(destinationURL, requestXML, username, password);
if (response.StatusCode != HttpStatusCode.OK)
{
throw (new System.Exception(response.StatusCode + ": " + response.StatusDescription));
}
return(response.StatusCode.ToString());
}
public static UserToEdit BuildUser(string fname, string lname, string uid, string refurl, string ext, string queue)
{
UserToEdit user = new UserToEdit();
user.Firstname = fname;
user.Lastname = lname;
user.UserID = uid;
user.refURL = refurl;
user.Extension = ext;
user.newQueue = queue;
return(user);
}
static void Main(string[] args)
{
//Required for dotnet run --project <PATH> command to be used to execute the process via batch file
string workingDirectory = Environment.CurrentDirectory;
Console.WriteLine("\n\nWORKING DIRECTORY: " + workingDirectory);
string projectDirectory = Directory.GetParent(workingDirectory).Parent.FullName;
//Console.WriteLine(projectDirectory);
string jsonPath = workingDirectory + "\\appsettings.json";
var builder = new ConfigurationBuilder()
.SetBasePath(Directory.GetCurrentDirectory())
.AddJsonFile(jsonPath, optional: true, reloadOnChange: true);
IConfigurationRoot configuration = builder.Build();
//Pull Config items
string username = configuration.GetSection("UCCXCredentials")["Username"];
string password = configuration.GetSection("UCCXCredentials")["Password"];
string env = SetEnv();
string rootURL = SetRootURL(env, configuration);
string filePath = SetFilePath(env, configuration);
string logPath = configuration.GetSection("Logging")["Path"] + env;
string logName = "WFM_UpdateQueue_" + System.DateTime.Now.ToString("MMddyyyy_hh-mm-ss") + ".txt";
logName = logPath + "\\" + logName;
using (StreamWriter w = File.AppendText(logName))
{
Console.WriteLine("\n>Log File Created: " + logName + "\n");
Log("Beginning Run... [ENVIRONMENT: " + env + "] [URL: " + rootURL + "] [USERNAME: "******"] [EXCEL FILE: " + filePath + "]", w);
//Create Config Object
//SkillsToAdd Test Information, this will come from an Excel File on NAS Drive in the future
List <SkillsToAdd> nsl = new List <SkillsToAdd>();
//Initialize Excel Reader Object with file path
Reader xlReader = new Reader(filePath);
//Build List of agents that need their queue changed/what queue to move them to
List <AgentData> agentData = new List <AgentData>();
Console.WriteLine(">Reading Agent Data from Excel File...\n");
agentData = xlReader.ReadAgentData(1);
//Build list of skills required for each queue
List <SkillData> skillData = new List <SkillData>();
Console.WriteLine(">Reading Skill Data from Excel File...\n");
skillData = xlReader.ReadSkillData(2);
//Retrieves all Skill Information from the ../adminapi/skill endpoint to prevent multiple redundant calls
List <Skill> skillsList = new List <Skill>();
Console.WriteLine(">Retrieving All Skill via API Endpoint <URL>/adminapi/skill...\n");
skillsList = GetAllSkills(username, password, rootURL + "/skill");
//Cross References the SkillsToAdd List with the Skills List pulled from API, adds necessary information to update user skillMaps
//DEBUG -- Print Skills to Add
//foreach (SkillsToAdd skn in nsl)
//{
// Console.WriteLine("{0} -- {1}\n{2}\n\n", skn.Name, skn.CompetencyLevel, skn.refURL);
//}
//----------------------------
var client = new WebClient {
Credentials = new NetworkCredential(username, password)
};
var response = client.DownloadString(rootURL + "/resource");
XmlDocument xml = new XmlDocument();
xml.LoadXml(response);
Console.WriteLine(">Users Processed: " + usersProcessed.ToString() + "/" + agentData.Count.ToString());
foreach (XmlNode xn in xml.DocumentElement)
{
if (agentData.Any(agent => agent.agentName == xn["firstName"].InnerText + " " + xn["lastName"].InnerText))
{
usersProcessed++;
//Define User Variable to pass as parameter when updating user skillMap in UpdateUserSkillMap()
UserToEdit user = BuildUser(xn["firstName"].InnerText, xn["lastName"].InnerText, xn["userID"].InnerText, xn["self"].InnerText, xn["extension"].InnerText, agentData.Where(agent => agent.agentName == xn["firstName"].InnerText + " " + xn["lastName"].InnerText).Select(agent => agent.Queue).First());
nsl = UpdateSkillsToAdd(skillsList, skillData, user.newQueue, w);
//Console.WriteLine("\nSKILLS BEING ADDED: \n");
//foreach(SkillsToAdd skta in nsl)
//{
// Console.WriteLine("SKILL: {0} -- {1}\n{2}\n\n", skta.Name, skta.CompetencyLevel, skta.refURL);
//}
//Returns XML String info of skillMap node
string skillMap = ReturnSkillMap(xn);
//Creates new skillMap XML String to insert into user skillMap
skillMap = AppendMultipleSkills(skillMap, nsl);
//Console.WriteLine("SKILL MAP FOR: " + user.newQueue + "\n\n" + skillMap);
//Log which user is being edited
BeginLog(user, w);
Log("Attempting to update the XMLNode-->skillMap for " + user.Firstname + " " + user.Lastname, w);
try
{
//Attempt to update User skillMap
UpdateUserSkillMap(user, skillMap, xn.OuterXml, rootURL, username, password);
Log(">" + user.Firstname + " " + user.Lastname + "'s skills have been successfully updated for the following Queue: " + user.newQueue, w);
}
catch (Exception e)
{
//Log reason for error if occurred
Log(">An Error occurred updating the XMLNode-->skillMap. Please refer to the caught exception: " + e.Message.ToString(), w);
}
EndLog(w);
Console.SetCursorPosition(Console.CursorLeft, Console.CursorTop - 1);
Console.WriteLine(">Users Processed: " + usersProcessed.ToString() + "/" + agentData.Count.ToString());
}
}
}
}
