private void dgvTickets_CellDoubleClick(object sender, DataGridViewCellEventArgs e)
{
if (e.RowIndex == -1)
{
return;
}
DataRowView rowView = (DataRowView)dgvTickets.Rows[e.RowIndex].DataBoundItem;
if (rowView == null)
{
return;
}
Tickets.TicketData ticketData = new Tickets.TicketData
{
ticketNumber = rowView.Row["TicketNumber"].ToString(),
description = rowView.Row["Description"].ToString(),
status = rowView.Row["Status"].ToString(),
comments = rowView.Row["Comments"].ToString()
};
ViewFieldData(ticketData);
recordAction = RecordAction.update.ToString();
EnableEditFields(true);
DisplayStatus("Ready for update", StatusTypes.general);
}
private void dgvTickets_SelectionChanged(object sender, EventArgs e)
{
DateTime lastDate;
if ((dgvTickets.SelectedRows.Count) == 0)
{
return;
}
var row = dgvTickets.SelectedRows[0];
if (row == null)
{
return;
}
DataRowView rowView = (DataRowView)row.DataBoundItem;
if (rowView == null)
{
return;
}
Tickets.TicketData ticketData = new Tickets.TicketData
{
ticketNumber = rowView.Row["TicketNumber"].ToString(),
description = rowView.Row["Description"].ToString(),
status = rowView.Row["Status"].ToString(),
comments = rowView.Row["Comments"].ToString(),
createdOn = (DateTime)rowView.Row["CreatedOn"]
// completedOn = (DateTime)rowView.Row["CompletedOn"]
};
try
{
lastDate = (rowView.Row["CompletedOn"] != DBNull.Value)? (DateTime)rowView.Row["CompletedOn"]:DateTime.Now;
ticketData.completedOn = lastDate;
}
catch
{
lastDate = DateTime.Now;
}
ViewFieldData(ticketData);
}
private void ViewFieldData(Tickets.TicketData data)
{
txtTicketNo.Text = data.ticketNumber;
txtDescription.Text = data.description;
cmbEditStatus.Text = data.status;
rtbComments.Text = data.comments;
btnDirectory.Enabled = true;
btnMail.Enabled = true;
btnShowObjects.Enabled = true;
if (data.ticketNumber.Length > 0)
{
lblObjectCount.Text = objects.GetObjectCountForTicket(data.ticketNumber).ToString();
try
{
TimeSpan duration = data.completedOn - data.createdOn;
lblDuration.Text = ((int)duration.TotalDays).ToString() + " days";
}catch
{
lblDuration.Text = "-";
}
}
}
private void btnSave_Click(object sender, EventArgs e)
{
if (txtTicketNo.Text.Length == 0)
{
errorProvider1.SetError(txtTicketNo, "Invalid Ticketnumber");
SetErrorProviderTimeOut(errorProvider1, txtTicketNo);
return;
}
if (cmbEditStatus.SelectedIndex == -1)
{
errorProvider1.SetError(cmbEditStatus, "Invalid Status");
SetErrorProviderTimeOut(errorProvider1, cmbEditStatus);
return;
}
bool result = false;
Tickets.TicketData ticketData = new Tickets.TicketData
{
ticketNumber = txtTicketNo.Text,
status = cmbEditStatus.Text,
description = txtDescription.Text,
comments = rtbComments.Text
};
if (recordAction == RecordAction.insert.ToString())
{
// INSERT
result = tickets.Insert(ticketData);
}
else if (recordAction == RecordAction.update.ToString())
{
// UPDATE
result = tickets.Update(ticketData);
}
if (result)
{
//SUCCESS
DisplayStatus(Tickets.LastError, StatusTypes.success);
clearAllFields();
EnableEditFields(false);
DisplayStatus(Tickets.LastError, StatusTypes.success);
// Refresh grid view
string status = cmbStatusFilter.Text;
dgvTickets.DataSource = tickets.GetDataBasedStatus(status);
// Status count refresh
RefreshStatusCounts();
if (recordAction == RecordAction.insert.ToString())
{
// Create ticket folder while creating ticket
string ticketDirPath = projectDirectory + "\\" + ticketData.ticketNumber;
try
{
if (Directory.Exists(ticketDirPath))
{
DisplayStatus($"Directory : {ticketDirPath.Trim()} already exists!", StatusTypes.warning);
}
else
{
Directory.CreateDirectory(ticketDirPath);
// Copy contents from template directory to ticket directory
if (Directory.Exists(ticketDirPath) && Directory.Exists(templateDocDiretory))
{
string[] filePathList = Directory.GetFiles(templateDocDiretory);
foreach (var filepath in filePathList)
{
string fileName = Path.GetFileName(filepath);
File.Copy(filepath, ticketDirPath + "\\" + fileName);
}
}
}
}
catch (Exception ex)
{
DisplayStatus($"Error while setup directory {ticketDirPath}. {ex.Message}", StatusTypes.error);
}
}
}
else
{
DisplayStatus(Tickets.LastError, StatusTypes.error);
}
}
